Roger M Kondo, DVM

Dr. Kondo is hands down the best — We have been seeing Dr. Kondo since we got our dog Bruiser. Dr. Kondo, actually delivered Bruiser and his brothers.
You know you are getting top notch service and experience — he takes the time to find out what is going on with your dog, he explains anything that you need to understand and is great at giving alternatives so you can discuss the options available to make the best decision. He is also extremely patient with the pet owners and compassionate!
The office is always clean and inviting, Gail at the front desk has been there since I have been talking my dog there and I just adore her. The office itself is nestled on young street right behind the old Safeway — that is now a Petco. There is a small parking lot so it can get full when the office is busy but there is usually a space that opens up quickly if you ever do need to wait
They also have pet products there that you can purchase — I will say that he is a little more expensive than most vets — but I believe worth every penny!

Dr. Kondo and his staff are just the BEST!!! They took such good care of our pomerian, Chloe dispite all her problems. She lived a long and happy life. They are the most conpassionate, caring people. Dr. Kondo, I wouldn’t trust my pets with anyone else but you. Thank you for your excellent care of Chloe and thank you taking care of our new baby — Mochi!
Cheryl

We have been seeing Dr. Kondo since we got our shih tzu Yumi 5 years ago. Dr. Kondo and his staff are the best! He is very knowledgeable and gives great advice. The ladies at the front desk are so nice! So far we have been lucky not to have any major health concerns for Yumi but when the time comes, I know that I can put my full trust in Dr. Kondo.

Dr. Kondo is great. He has a dry type of personality but to me its funny. They’re a bit on the expensive side, but their clinic is really really clean. I’ve been to another pet clinic and it was soooo dirty!

Dr. Kondo and staff are just like old friends they are friendly and helpful. Even when I came late to pickup some Heart worm pills for my dogs they let me in and helped me get the medications I needed. My parents also take their dogs here and they always remember my dogs and other pets as well as my parents pets. Dr. Kondo is very compassionate and gives us the alternatives as well as the preventative measures.

The office staff there are all very friendly. Dr. Kondo is also nice too. Their office is very clean and he did a thorough healthy bunny exam on her when I first brought her in. He was gentle with her and seemed to care. He sent me home with handouts about rabbit care from a database on file in his office.
He provided me with information on my rabbit and was more knowledgeable than the previous vet I had seen.
One drawback is that Dr. Kondo does not specialize in rabbits. The clinic does not spay female rabbits so I was forced to find another vet which also made me realize that other vets actually specialize in «exotic» animals such as rabbits and are far more knowledgeable than Dr. Kondo. No disrespect at all to him, but naturally, if you had a choice a between a general practitioner and a specialist, the decision is clear.
There are VERY few vets that treat rabbits on island here. If the new vet I’m seeing works out to be a good one, I will update.

I really like Dr. Kondo. He was always straight forward in his diagnoses and his treatments. His clinic is clean and the staff is very friendly and helpful. The only reason I stopped using his clinic is that I felt I was being over charged and I just couldn’t afford him.

Yesterday my friend and I dropped by to see if we could pick up some Nutri-​cal and Laxatone for our pets. The gal at the front desk greeted us and pointed out where those items were located. She efficiently gave us our total and we were merrily on our way.
I haven’t brought my pet in to see either of their vets, but I do like the layout of their waiting area and the fact that it smells clean. They have adequate parking stalls out front and the front desk staff also seemed quite nice and efficient. Definitely not one of those intimidating clinics to step into.
I may not switch Veterinarians, but this is a place that I would return to if I needed pet items in a pinch.
Food: N/​A
Service: ****
Ambiance: ****
Value: ****

I agree with Crissy. We have been seeing Dr. Konda since Kuri, my shihtzu/​chihuahua mix had cherry eye. Prior to Dr. Kondo, we had seen 3 other vets and none of them could provide explanations, alternatives, and reassurance that I needed as a first time dog owner.
Upon seeing Dr. Kondo, he explained what was going on and gave me alternatives, which included short-​term solutions. In the end we opted to do surgery on Kuri’s eye and he did a great job!!!
My first impression of Dr. Kondo, and it still holds true until today is that I find him to be a very compassionate and knowledgeable doctor. His staff are equally caring and open to share the knowledge they have.
I like taking my dogs to Dr. Kondo because I am confident and trust in him as well as his staff to provide the best quality of care for my lifelong companions and friends. I guarantee you I wouldn’t if I didn’t have any comfort level or confidence.

I don’t know what Jim H. is talking about. Dr. Kondo is wonderful with our Pomeranian, Chloe, even though she gets antsy when we take her to the pet clinic. He always shows sincere concern for her and is very patient with both her antics and our questions.
Chloe has pancreatitis and has had acute attacks over the years, and Dr. Kondo and his staff have been successful in treating her every time. From the front desk to the «nurses» who walk the boarded animals, everyone at the Honolulu Pet Clinic is friendly and helpful. I would definitely recommend them to anyone.
UPDATE (05/​24/​2008): Dr. Kondo and his staff just saved Chloe’s life. I don’t know what we would’ve done without them. They were amazing.

OK I don’t want to be a hater. Dr. Kondo is very technically skilled as a vet. Losing a pet is a very emotional experience. It would be helpful if this practice had a bit more compassion when the time comes.