Safelite AutoGlass

What a great company! They have mobile service and fixed my van’s passenger window after a break-​in and now a year or so later checked out my window under warranty. Turns out it wasn’t their work but the regulator that was awry. They showed me everything, gave me great advice, and sent me on my way. Thank you so much!

Excellent customer service! As soon as I got there, someone came up to me and helped me. I took him to my car and he instantly recommended me to go through my insurance (I thought it’d be better to pay out of my pocket, but he informed me that it doesn’t affect my insurance rate). I told him I had State Farm… the only insurance that wouldn’t cover it. :/​Fortunately, he offered a discount which knocked off over 50% of the original price!!! I was very pleased. :)
The job was quick and when I asked the worker where I could go to get something to eat, he not only mentioned a few places, he also went out of his way to drive me there! Talk about customer service. The job was also done very well, plus they offer a lifetime warranty!
Definitely recommend this place to anyone with window problems.

Wow wow wow! This place is awesome! We JUST bought a new (used) car, and boom! A chip in the windshield. We didn’t make an appointment, we just drove in to see how much it would cost to hopefully fix it and not replace it. Mike and a member of his team came right out to take a look at it. I didn’t know that my insurance company would cover the cost of the repair, with no deductible, and no increase in my rates! Thank goodness Mike explained that to us!
So they help us with the insurance call, which took all of five minutes, take our car right back and usher us into their air conditioned waiting room. Every member of the staff was not just courteous, but actually friendly.
Twenty minutes later, our car is ready to go. They pull it around front, and not only did they fix the chip, but they vacuumed the interior and cleaned ALL the windows on the car! And they gave us a free can of glass cleaner!
We buckled in our kids, got ourselves buckled, and then we saw it… Another chip! WTH? How did we miss that? And what the hell was I driving behind that hit my windshield so many times? So my husband goes right back in and grabs Mike. He tells us it’s probably more of a pit than a chip, but his advice is to fill it. Bonus — Mike says they’ll fix it right now, and we don’t need to call our insurance again, he’ll take care of everything! We didn’t even need to get out of the car and offload the kids again!
Every single person we encountered while we were there was courteous, friendly, and super helpful. I can’t recommend this place enough!

I had a very enjoyable experience here despite the unfortunate cause of me needing them. I had a huge crack in my windshield and new I needed it repaired. They went over my options (different windshield choices like with or without rain sensor, oem or not, etc.) their facility is very clean, there staff very friendly and knowledgable. From when I dropped my car off to when I picked it up the whole process maybe took an hour. I would highly recommend this place, if you ever find yourself in need of a new windshield (I hope u don’t, but just in case!)

Darn you, rock!!! You were certainly loud and shook me up behind the wheel, but I didn’t notice any damage until the day after you hit me {insert sigh here}. Safelite to the rescue!
Nothing but fantastic service from Safelite as soon as I submitted an online claim into my insurance company (Safelite is their preferred vendor). I completed the claim at 12pm and I was immediately given the option to get the windshield serviced at my place of business from 12−5pm on the same day! Sweet! A confirmation email followed with details on who the technician would be, which included a photo of him, and the appointment time. Five minutes after that, I received a call from the technician to tell me he was only 5 minutes away! Now that’s service (thought I’d have to wait at least a few hours)!!
Unfortunately, the damage was more than the size of a dollar. So, the technician could not proceed with the fill-​type repair (valued at $ 60 and covered by insurance). After calling into HQ, I braced myself for the out-​of-​pocket replacement fee. Yep. Definitely more than $ 60. About 5x more {insert another sigh here}! If you bring the vehicle into their shop, you can save on paying for the mobile fee of $ 25. So, that’s what I decided to do.
One week later, the new windshield arrived. At drop off, the friendly technician did a walk through to look at the damage and to explain the replacement process. I was quoted a 90 minute to 2 hour wait time and they delivered as promised. There’s a nice waiting room there with a tv, water & coffee. Or, you can easily walk to the nearby Wendy’s, McDonald’s or Starbucks.
Every technician that helped me was courteous and efficient. The front desk clerk at the shop was welcoming and pleasant. At the time of payment, I was curious if they offered a military discount and to my delight they did. Awesome!
Would highly recommend Safelite. I used them in San Diego, too, and nothing but great customer service all around!