Selective Stone LLC

Selective Stone was recommended by our Realtor and contractor. Visited a few times before finalizing tile and counter top selections. Ended up buying tile at home depot as it was significantly less expensive there, but for counter tops, chose selective stone as I figured that with their already established relationship with our contractor, things would go extra smoothly. I was wrong. Final price for countertops was significantly higher than what contractor noted Selective Stone typically sold quartz to their customers for. Back and forth calls didn’t help fix the anomaly, save for a small discount. Due to time constraints, I bit the bullet and went with selective stone generic quartz counters. Coming so highly recommended, I didn’t bother asking about warranty until I’d already signed the paperwork. At that point, salesman advised that their one year warranty only covered single family homes. Installation in condos voids any warranty. Now I have $ 2000 (materials only price) of new countertops, no warranty, and the surfaces, which we use lightly, are already starting to get dinged and stained, a sign of poor quality materials. This is a disappointing experience with a company that doesn’t back up their products. Wish I’d planned better and gone with home depot or lowes countertops. Similar pricing during sales, but quality that is trustworthy and 15 year to lifetime warranty, depending on brand.

Ordered a quartz countertop, 3 weeks later I go pay them a visit and only then was told that our countertop could not be ordered. Why couldn’t they have had the decency to give me a call to tell me earlier?

I have dealt with Selective Stone several times in the past 8 years while remodeling our baths and kitchen. Every time has had problems. The first time, we purchased our granite and it was detained for a couple of months and when it came in, Selective Stone sold the entire shipment, including the granite we’d already paid for, to 808 Stone. They had to have them bring some back for us but the pieces they brought back were not the color we had ordered. We ended up picking something else from their supply as so much time had gone by and we were tired of waiting to finish our kitchen! This last time was also frustrating. They didn’t have the stone I wanted in stock. The sales man, Tom, was going to check on getting a shipment and price from California for me but never called me with the info. I went in and he said he had forgotten about me. I ended up ordering a counter top from their stock with no problem but, ended up finding my stone from Tile Warehouse. My husband went in to Selective Stone to pick up some Bostik True Color grout and they were out of our choice of colors. (Our tile installer wanted to use the pre-​mixed urethane grout). They said they wouldn’t have our color in until the end of the month and we could not wait. My husband chose the next best color but we decided not to go that dark. Selective Stone is the only place that sells Bostik True Color. I called several other tile companies and found that Daltile also sells Bostik but it’s not True Color, it’s Quartzlock. Same maker, same ingredients, colors are slightly different choices. The sales person at Daltile was kind enough to waive the restocking fee if I brought it back. I ended up keeping it and tried to take back the True Color to Selective Stone. They refused to take it back because they couldn’t guarantee it hadn’t been opened? I am stuck with a $ 150.00 bucket of unused grout! I also had some Laticrete Epoxy Grout from Tile Warehouse to use on our kitchen floor. I purchased 2 buckets and only used one, they gladly took back the second bucket. Over the years, I have brought family and friends to Selective Stone to buy their granite and tiles, but they have disappointed me one time too many, and I will not be returning, nor recommending them to anyone in the future. I’ll send them to Daltile or Tile Warehouse instead.

Very helpful staff! Good quality material.

I lucked out when I found a pre-​fab Carrara white marble panel for $ 350 here. It was perfect for my master bath vanity & my contractor had enough to create a make up counter for me. They have some of the best prices for Carrara White 12″ x 12″ tiles in Honolulu, which I bought for my master bath shower/​tub and master bath floor. Their sales staff are very helpful & knowledgeable.
Parking is challenging since there aren’t too many spots & you’ll have to back out to Koapaka St.

We recently remodeled our bathroom. Removed the tub and countertops. Placed beautiful tile in the shower area and the floor. We also purchased the beautiful granite counter top from Selective stone. We are very happy with all the products and the bathroom looks great!

If your looking for floor tiles then you are at the perfect location! Milburn was so helpful both over the phone and in person. He really went beyond to look at our tile sample that we brought in and showed us what could match. It was unfortunate that our tile was discontinued. I thought we would need to change our entire flooring. but, Milburn’s expertise saved the day! His colleagues were also very helpful. They made suggestions and provided options that worked with our tiles. They were not pushy to make a sale. It was a huge relief to have a workable solution. Selective Stone is the only place for our tile needs!

I am very happy with the service we received here. We worked with Milburn and he gave us his email address and cell phone number in case we had any questions after hours. I did end up emailing him and he responded promptly. Because we were only in town for a few days it was important that we place an order and have it ready for pick up in a short amount of time and he made that happen for us. I definitely recommend Selective Stone and would use them again.

If you want to find out about your options for outdoor patio tile, talk to Ryan at Selective Stone! Explained my choices, cost, and expected outcome clearly! I will buy through him when it’s budgeted!

My husband and I recently decided to renovate our kitchen and the person who is doing our cabinets suggested that we go to Selective Stone to pick out our pre-​fab granite counter tops. We worked with Tom, who was very friendly and not overly pushy. He let us take our time looking at the panels. There’s quite a bit of nice pre-​fab stuff and the prices are decent. We paid $ 350 for each pre-​fab granite panel. Tom also gave us a discount on the sink we bought. I love discounts. :) Parking is little difficult. Try to go early if you want to park close to the store. I would definitely recommend this place.

When I renovated my kitchen and bathrooms, my contractor sent me to Selective Stone to pick out the granite for my counter tops. I was impressed by the selection they offered, the high quality of their granite, as well as the very personable service they provided.
They offer an impressive selection of granite patterns in a number of different styles. It is well mined and very reliable. Selective Stone also offers a great selection of higher end natural tile as well which makes it even easier to match your granite and your flooring!
The service was top notch and Tom (who I worked with) was extremely knowledgeable and offered terrific advice that helped make my kitchen come out incredibly beautiful!
If you need tile or granite, go to Selective Stone.