T&C Surf Designs

I came here with my daughters after ice skating. We were just wandering around the shops when my daughter decides she wants to get a Hydro Flask. I suggested T&C.
They moved into the space right next to Genki Sushi. There is lots of parking available in the Ward Centre structure and more across the street. The store has an assortment of clothes, Hydro Flasks, Swell bottles, jewelry, and other surf items.
As we looked around, we were greeted by a sales person on the floor. She was very friendly. My daughter found the new color that she wanted. We went up to the register and were again greeted by another sales person. He informed us of the return and warranty policy for the Hydro Flask. He had her sign the policy paper and told her to keep it because that was her proof of purchase & warranty. I thought that was wonderful that they made sure she knew what the policy was.
Great selection, comparable pricing, and great customer service will keep me coming back!

Great location, extremely helpful sales staff, good parking! As another Unilocaler commented, they have a great selection of insulated water bottles such as Swell and Hydroflask. Pretty much all of my Hydroflask containers & accessories were purchased at T&C. I was in search of an 18 oz Hydroflask to replace my damaged one & upon calling this store, was informed that Hydroflask changed the sizes of some of their models. The helpful salesperson put one on hold for me & all of the people were nice & helpful when I arrived at the store (around 8PM). I bought the pink Hydroflask 20 oz & a Hydroflask 16 oz cup after the guy told me that another customer had nice in the cup that stayed intact in the cup overnight.

Great location, convenient parking, helpful staff and good selection of surf/​water gear.

Mostly apparel but some boards and equipment. Friendly staff but more style than substance.

They have all of the standard surf brands, but I came here for the Hydroflasks! They have a really good assortment of colors and sizes of hydroflasks, as well as a small selection of the food flasks. In addition to the hydroflasks, they have all of the matching accessories including straw lids, flip top lids, color bands, juglug handles, and paracord straps – all at reasonable prices. Very similar to prices you’d find online, and even cheaper in some cases. They also offer a 1-​year warranty on hydroflasks, but the catch is it can’t be dented (which is a majority of the reason why your hydroflask doesn’t keep your liquids as cold/​hot anymore).
Great service. The person working answered all of the questions I had, and when I made my selections they gave me brand new merchandise from the back stock instead of the ones that were on display – which I appreciated!

Went in to get a a sport cap for my fiftyfifty water bottle. As soon as we entered the store we were greeted by a very friendly guy who took us right to what to we were looking for.
Quick, easy, and fairly priced.

They don’t stand behind their products. I was told I could bring in a watch if it had problems, but when it had problems they told me to send it to manufacturer. Why pay for retail when you can get the same service and better prices online?

I always enjoy shopping at T&C. They have the best surf and local Hawaii brands available. Most of the items are priced within reason, albiet the surfing items are very expensive. Great sale items!
Sales clerks are young and aloof, but I’m OK with that.
I always find things to buy in here! I’m a fan!

TAMI! TAMI! TAMI!
For my review of T&C Surf Designs Tami is the the star!
I was looking for a particular and very specific RVCA hat/​snapback
to give to my cousins who were visiting from the continental US.
i called several surf shops, or shops in general that would sell hats or
RVCA products, unfortunately all turned out negative.
Just as i was about to give up this location was my last home.
I called in before I actually went to the location, a nice lady answered the phone
her name was «Tami» and after i gave her a little gist of my situation I asked her if they had the snapback i was looking for, she was on the phone with me the whole time as she went to look at the showcase of hats in the store, she described the hats that were available but non to my descriptions, but just before I was about to lose hope,
she mentioned to me that the hat I was looking for was very familiar and that she might have one, she told me she would look in the back.
After about 30 seconds she comes back on the phone and brought good news to me,
she was able to find one left of the specific hat i was looking for.
I was awestricken, and thankful, she offered to save it for me, so i gave her my name and number. Although i wouldn’t be available to pick it up 3 hours later, i asked her if she would still be there, and unfortunately she said she would be getting off about that time i would get off.
I get to the store and i approached a nice lady, big smile, and once she began talking i knew it was her, it was Tami. She asked if i was Justin, and right there and then i was praising her and thanking her for all her help, and the fact that she even waited for me just to make sure I picked up the hat i reserved.
Tami provided such great customer service and went above and beyond what she had to do, she had such a jolly, welcoming, and inviting personality. Something that just makes customers come back again, and again.
Thanks Tami for helping me, keep up what you do, and keep smiling because you definitely made my day, and you definitely put a smile on me upon leaving the store that day.

Pretty poor customer service. I took some board shorts back as they went completely transparent when they got wet. I had the receipt but was told they were fine and not defective and no refund was possible, told me to wear speedos. Lame attitude.

Good selection. Friendly Staff. They don’t let people put fliers out anymore there for info.

Wrong store for me. I did not find things I want.
Unilocal 365 — ²⁸⁴⁄₃₆₅

This is an interesting store that I probably would not normally visit. My friend and I stopped in to Town and County to grab her boyfriend some stickers.
Ok, I have to pause here to think about the use of stickers as an adult. I totally understand supporting a cause or favorite brand but on your vehicle? No judgment, just not for me.
We went straight to the back of the store to look through a book of their sticker selection. We didn’t find what she was looking for so we asked the Sales Associate on the way out. He told us that they were out and that they normally have them for free during promotions and sales events. This guy was awesome! He actually gave us free stickers! He insisted on giving me some as well.
After we left I turned to my friend and offered her when I was given. She responded by telling me I could put them on my skate board. Too bad I don’t have one. LOL.
Oh well more for her. Anyways, the moral of the story is that Town and County treats their customers very well and their employees ROCK!

One of my stops every visit to Oahu! Great staff, personable and very helpful. I always pick up new board shorts and t-​shirts every visit. I like their designs and style.
I purposely travel light going cause I know I’m gonna load up on new gear!
Check these guys out!
Shootz!

Seriously, T&C shirts are the best. Always coming out with neat new designs. Good music too.

As a kid in So Cal, I grew up wearing t&c shirts with thrilla gorilla and joe cool. So when I went to Oahu on vacation to visit my brother, I had to buy a few t&c shirts. Kinda sad that thrilla gorilla or any other characters aren’t used no more.

everybody is getting t&c tshirts for christmas. buy 3, get 1 free

If I had a choice, I would choose this place as my fave location of the T&C brand. Although I frequent the other locations more often, I’ve always had good luck with the people here. They are always friendly, laidback, and the store is spacious, not crazy busy and cramped like Ala and Kahala. Picked up my surfboard from here not too long ago. I am a loyal fan of T&C, one stop shopping for all my surf/​ocean needs!
I had purchased a surfboard from the factory, and they were able to bring it to the Ward store for pickup. I purchased a nose guard and leash, and the salesperson was nice enough to get everything set up for me, so that it was ready to surf when I walked out the door!