The Black Cat Salon + Spa

Liz’ haircuts are now $ 60. I think they were $ 25 or 30 when they first opened. She’s great and deserves it but I probably won’t be coming back anyone. $ 60 plus $ 10 tip for a basic hair cut is no bueno

Thank you Black Cat team. You guys Rock! You made a bad situation good and that is all anyone can ask for. Thanks to Thomas I’m on my way to Europe with hair color that wont force me to wear a hat. You handled my situation with professionalism and care. Your team is welcoming and show they really care about their clients. Happy to be a loyal customer. Thanks again.

After years of being really cheap (grad student) with my hair services here in Oahu, I’m going to budget to come back to this salon. I had a really scattered morning and ended up realizing I had lost my keys only 5 minutes before I was supposed to leave! I called and left a voicemail apologizing and canceling my appointment.
So…45 minutes later, I found the keys and rolled up to the salon to see if maybe there was a way I could be squeezed in later that day, or reschedule my missed appointment. I walked in so flustered and Gentry immediately greeted me with a big smile, welcomed me, and asked me my name. He remembered that I had an appointment and assured me that they could fit me in. He set me up with one of the stylists (his lovely wife), offered to get me a beverage, and invited me to relax and enjoy my time.
My stylist was so kind, really skilled, and she made me feel comfortable. I was happy not to be chastised in an attempted upsell (you know, the classic, «You’re hair is [insert problem], but buy [insert item] to fix it». It took me about 10 minutes, but I was able to chill out and enjoy my haircut (and awesome scalp massage) after a hectic morning.
I liked my service so much that I’ll prioritize coming back here when it’s time. Thank you, Black Cat Salon!

HORRIBLE customer service, they don’t appreciate loyalty and make numerous mistakes but when they tell you to come back and they will take care of it, they do not stand behind their product or their team

Tenae is awesome! Great personality, excellent service and of course amazing with hair!

Save your money. They don’t have their act together. Not the first time they’ve screwed up my appointments, but to not acknowledge what an inconvenience they’ve caused is a just sign of bad business. A ‘sorry’ and a little giggle doesn’t express much.
Listen to their phone prompts if you doubt the level of douchiness. Lame. Too many other options in town for superior talent at comparable prices.

I just LOVE this salon! Everyone is so welcoming, friendly & genuine. Every staff member is dedicated to making sure you’re happy, comfortable & getting the services you want, the entire time you’re there. This is very unlike many other salons, where I’ve often felt neglected, out of place & judged.
I request Tenae, because she’s an expert at taming my Polynesian mane, she’s adorable & friendly.
Prices at Black Cat are reasonable, and I’ve always left more than satisfied with the results.
Definitely recommend this salon to those who want amazing, healthy hair, but can be intimidated (or too annoyed) to visit many of the b*tchy, judgemental salons here in Honolulu. At Black Cat, you can actually relax & enjoy transforming your hair, while spending time with some awesome people

I don’t suggest walking in, I would have happily waited to be paired with someone that would do well with my hair/​request, but I guess they just assume you need to get it done so they set me up with a gentleman near the front, who stopped helping me numerous times to substitute as front desk attendant and chat with whoever walked in. Nice enough, cute place, I liked the tea. But I felt unappreciated as a patron because I didn’t have an appointment and I got a bit of a hack job cut that 3 weeks later I’m wearing up all the time because the blunt ends paired with the way it’s layered, tangle ALL the time. Oh well, I’ll have an especially good reason to get a sooner haircut somewhere else next time… I lessened my review a star as I struggle that I paid $ 70

Since moving back home [from Seattle] I had THE MOST trouble finding a new hair stylist and salon that really met the standards of mainland salons. I don’t mean to sound «bougie», but Hawaii needs to step-​up their salon game. From the research I did it’s either a hold-​in-​the-​wall for really cheap haircuts or a high-​end salon with astronomical prices. There was really nothing in between until I found The Black Cat Salon + Spa. This salon truly lets you be exactly who you want to be whether it’s funky, quirky, glamorous, or classic. You be you!
I love the simplicity of the salon. It’s not swanky with bright white lights or beautifully tiled floors, but quite the opposite with dark walls, simple cut-​stations, no check-​in table, and a graphite-​charcoal floor. It’s a loft-​style space that just feels cool with a LOT of character. As one of the few [or only] Aveda salons in the state it smells super clean and fresh making it impossible to NOT buy product from here as well.
I first saw Maresah [who unfortunately is moving :(] who was just amazing. She took her time with me, listening to my needs, wants, desires, and gossip. She cut my hair exactly how I wanted and truly gave the best head massage I’ve ever had. I will be sad to see her go, but what’s great about this place is the unity & collaboration among stylists. It was recommended that I see specific people depending on my need and I love that! You seriously can have a whole team of people to help make & keep you gorgeous. :)
Lastly, prices are SO reasonable. You DO NOT have to get a fabulous haircut for $ 80+!!! Different stylists have different price points so you can always request someone in a certain price range if needed. They also provide free bang trims in between cuts. Thank you, Black Cat, for existing!

Zero complaints, honestly. First time going to a salon in ages after being pretty much pro self-​help the past three years, chopping my own mop.
Atmosphere and aesthetic were right up my alley, didn’t feel out of place or anything being a young guy. Natalia was really easy to converse/​work with. She did me up something fierce, almost put me to sleep with the shampoo + massage combo, and I left with some product for the new do and a spring in my step.

I have been looking for a hairstylist that meets my standards, and needless to say; Black Cat exceeded my expectations! I love the friendly stylists that greet you when you enter. The distinct smell of aveda lotions and potions in the air. The design aesthetic of this loft-​style-​esque salon. Great marks all around.
I’ve been going to Bre for the past several months, and she always remembers the boring details and small talk from our previous sessions. We joke and laugh and catch up more like friends than any other hairdresser I’ve been to. Very professional, stylish, and kind. I couldn’t be more happy with the quality work and expertise she brings to tame my wild curls.
I have also had a touch up done by Amber. Which was just as good. Clearly they have a very talented group of guys and gals working there. I would trust any of them as much as the next.
My only complaint is one that many other reviews share. The price.
Now I’m not opposed to pay for quality service, but $ 50 is a lot for such a short style.
(Believe me, I know how much you ladies have to cough up and how rare a quality stylist is).
I usually tip 20% (~$ 10) or if I have cash I’ll leave her with 60. Maybe it’s a fair trade, but alas, it’s not such a big deal. The styling lasts for longer than any other place I’ve gone to. Good layering? Idk. Whatever they do; they know their stuff.
I’ll be a loyal customer for as long as they’ll have me.

This was the second time I came to the Black Cat, and for the second time, it was a home run. After my first time, I was sad that the stylist I had met with had left the salon, so I was assigned a random other stylist. Well I was in major luck, because Amber was awesome. I told her it was a big change – the shortest I had gotten my haircut in about 18 years. And she nailed it. I could not be happier with her approach – she took the time to listen to me, asked me the right questions, and checked in regularly to see how far I wanted to push it.
Now I am fairly confident that the Black Cat chooses its stylists wisely, so that if I cannot get an appointment with Amber, I’ll still have a stylist that I can trust to understand what I want and give me a cut that works with my look.
Feeling great!

My regular stylist (over 10 yrs) is unfortunately out of commission temporarily. We all know how hard it is to trust a new stylist, but my friend had a good experience with Thomas at Black Cat Kaimuki so I went with that. SO GLAD I DID! He’s a super nice guy and makes you feel comfortable right away. He spent time talking about what I liked or didn’t like and went to work. The haircut was great, but that shampoo put things over the top. No one told me that you get an awesome scalp massage as part of the deal. It was a lovely surprise. Total cost was about $ 62, which is extremely fair.
The only reason that I didn’t give 5 stars is that the music was really loud and it’s sometimes hard to hear the person speaking to you. That being said, it might have been just the particular choice of music and not always like that. I’d still go back… highly recommend!

Wow I normally go to Kailua to get my sons haircut but Carley doesn’t work there anymore so I needed to get my sons haircut an Kailua location was booked up so brought me to this location. Very happy here. Easy parking

They don’t know how much 4 inches is. Poor customer service.
I wanted to like this place. I actually did like this place and was going to go back, but their customer service when there is a problem is nonexistent.
I got my hair cut on ⁹⁄₂ or ⁹⁄₃. My hair was almost down to my butt. I asked for 4 inches cut off to get rid of dry, split ends. She asked me how much 4 inches was. I told her where I wanted it cut. I told her I wanted to donate it but wanted to get it healthier first. After she cut it I told her it seemed really short. She just laughed and got another guy who worked there and said to him, «She thinks her hair is short.»
About a week and a half later I went in to tell the manager what happened and let her know I wasn’t happy. I showed her the before and after picture. She didn’t even really seem to care. She offered me a deep conditioning treatment and I told her I’d rather not. I told her I wanted her to talk to her staff about what happened and to make sure they don’t cut way too much hair off when someone’s hair is really long. Since I wasn’t happy with her lack of concern I sent an email to the address on their website on ⁹⁄₁₇. A Week went by and I didn’t hear anything. I called and asked to talk to an owner on ⁹⁄₂₅ and still haven’t heard anything back. It’s been 2 weeks with no return email and 5 days with no return phone call. Now I can’t donate it for at least another 6 months because of the amount of hair she cut off and the manager and owner of the place don’t even care enough to return a phone call or email.
I won’t be going back. :(

I don’t think that I have ever written a Unilocal review. However, I had a fun and amazing experience at this salon last night!
I went in for a trim and condition and, a bit over two hours later, after joking around with Tracey, came out with by far the best color and trim ever!
I come over to Honolulu about 4 or 5 times a year and have checked out many salons on Oahu. Black Cat and Tracey are the only find yet. LOVE the outcome and LOVE the conversation.
Black Cat feels different than other salons in Honolulu. It is edgy and Tracey, true to her Philly roots, gave me a more urban experience.
I love this place and will have to arrange my forays into Paradise to coincide with when I need cuts or colors!

Ive been going to Thomas for a couple of months now and he is awesome. He’s up to date with the latest trend and will do a full consultation with you to see what will fit best for your style.
After going to Thomas, I have received many compliments on my new dooooo. Many of my friend now want to try him out.
Definitely one of the best mens stylists around.

I’ve been to the black cat three times, and every time that I’ve gone has been great! When you first walk in everyone is welcoming! They always offer you tea or water. Each time you meet with your stylist they take the time to really get to know you and your hair! They ask what your lifestyle is to make sure your new haircut will match. If you have a problem you can always come back and have a trim. For men they have free touch ups which is great. They also give sample products and walk you thought how to use them. They’re open pretty late, but it is better to make an appointment.
There isn’t a lot of parking available, but there always street parking. The location is easy to find and its a great area! You want to grab food afterward you can wander around and show off your new look. Black cat is a little bit on the pricey side, but it’s worth every penny!

As a guy, I thought only girls went to nice hair salons and got their hairs professionally done. But I was definitely wrong, guys can too, and this is a great place to go! Especially for guys because the prices are cheaper!
Admittedly, I don’t have a lot to compare it to because this is the first place I have ever been to that’s not super cuts or one of my buddies with a razor, but I really have no desire to try anywhere else. The first time I came here was at the start of my senior year (summer of 2014) and my girlfriend told me it was about time I started getting «big boy» hair cuts.
I didn’t think I could afford anything on a college student budget, but that’s when I found this amazing place. They give you tea and water while you wait, they give you head messages after your cut, everyone is super friendly, the ambiance of the salon is awesome, the cut is always on point, and they just make the whole experience amazing, all for just 30 $. I just loved my first experience with Amber because not only did she give me a great cut, she was so knowledge and helpful she taught me so much about what I could do with my hair. I have gone back 4 or 5 times since and I’v loved it every time.
My last two appointment started about 15 min late which kind of sucked, but I really didn’t care because of the free tea and water, plus I know once it was my turn it’ll be so worth it!
Over all, I just love this place and I plan on being a regular as long as I can. I always recommend this place to my friends and I would recommend it to any guys looking for a cut.

So let me just say that I have always felt uncomfortable getting my hair done since I’m not a girly girl or much of a talker. The ladies at Black Cat feel more like friends so be ready for some serious laughs and good fun. I look forward to getting my hair done and hearing all the fun stories from the stylists and customers.
I’m biased but Lizz is the best! She helped me chop off 12.5 inches and made me fall in love with short hair.