Total Leather Care

We had repairs done to a sofa and a love seat, and the work was exceptional. The only thing more exemplary than their leather work was their customer service. Joan, Chris, and the entire staff were truly a pleasure to work with: accommodating and honest. We have never had better care with any type of repair than this experience.

The technician, Ray, came to my house and instantly diagnosed the problem. He then got right to work and fixed my couch in about an hour. He was the nicest, friendliest guy in the world and taught me a lot about leather care. He even let me sit in on the process and watch him work, and explained each step as he went on. We struck up a very friendly conversation. I cannot recommend this company enough. They do a GREAT job and are extremely nice and friendly. The owner, Chris, was such a nice guy as well.
I would absolutely use them again.

We have a 3-​seater sofa that is part of a 3 piece leather set that was in dire need of repair. 2 of the leather seats were worn out. The set was pricey and the leather is heavy top grain pebbled. We called to schedule an appt. Joan was efficient and professional, and worked with our schedule. Chris came to our house and explained our options. We opted to re-​upholster the 2 seats, but had to wait 6 months to line up the budget. When we were finally ready, Chris still honored the original amount. Pick up was quick and on time. Delivery was the same. And the final product? My couch looks brand new! Money well spent! We highly recommend this company!

I took my wife’s purse to get repaired after our dog chewed one of the straps. We received a nice call a couple days later explaining the repair, which was just to cut off the chewed part and sew and smooth it out to make it look normal. Although the price was relatively reasonable, the work done was not very good. He did not smooth out what he cut off, it’s rough and jagged. Additionally, the stitching is crooked. This was a poor job. I give him 2 stars only b/​c you have to look at it closely to see the shoddy workmanship. She can still use the purse and it looks normal unless you know what you’re looking for. The location isn’t great because their driveway is a steep hill which bottomed out my car going very slow. Lastly, the ladies up front could use some cusomter service training.

I could not believe how good our furniture looked after Chris finished working with us. He was very neat & careful of our property & othe furnishings, carpet, etc. His price was very reasonable. I recommend Total Leather Care with no reservation.