Scheduling was relatively easy(and soon, as compared to other clinics in the area). The staff was competent and helpful. The professionals did a good job of explaining my needs. The office manager clearly explained the fees before any service was done. You have to really impress me to get a perfect score. As an office manager of a medical clinic, I have high expectations and notice the little things, and this was the best experience I’ve had in a while at a physician’s office.