Chili’s Grill & Bar

Sat down, waited ten minutes no one came by so we left. Sad part less than 10 people in the entire joint.
Don’t waste your time.

The service was ok, I tried the Tito’s punch and it was so good! If you like sweet pineapple, then this is the perfect drink! The southwestern egg rolls were delish too, crunchy and not at all greasy. My favorite appetizer from there. Also the loaded boneless wings were good! Packed with 3 different melted cheeses, crispy bacon pieces, and topped with green onions. I gotta have them every time I go there!

Service is average, drink specials, cheap drinks, chips n salsa is good, service is always slow. Bartenders seem to give better service than dining area.

I am pretty sure I will get social security before my meal gets here… I’m 43… it is taking sooooooo long. It took too long to get drinks and take our order. We did get our appetizer in good time. We got the triple dippers. The fried pickles were very greasy and soggy. The fried cheese was good and the onion rings were ehhh ok. I ordered a bowl of chicken tortilla soup and while it was a full bowl… it was not hot and was average tasting. During the meal we were left with empty glasses too long. The waitress was nice, just took a long time.

This place is the worst, after sitting in the bar area for 10 min without being acknowledged I got up and left. They don’t even deserve 1 star.

Be warned of Chili’s in Houma, Louisiana, Martin Luther King Jr! Servers, Christy and Jade are jokes! Manager, Chad Sines was a joke! We were there from 2:30 pm until 5:30 pm! At the end of our HORRIBLE experience, Mr. Sines handed me a business card and said, «Contact corporate! «no apologies from anybody! I contacted, Mr
Harold Martin, operating manager this Monday morning and told him of our party of 5 experience! If course he apologized and offered freebies and will have meeting with Mr
Hines, Christy and Jade! Blah, blah! If you are visiting area be warned!

Awful experience for my husband and I last Monday. We are from Newport news, va and have always loved Chili’s and their food and service. Our food was awful at this Chili’s and service was basic. My husband had a smoked chicken quesadilla and the chicken was overdone, tortilla dry, and some pieces had mostly onion and little chicken. I had a Chipotle fresh mex bowl and they didn’t have all the ingredients (no black beans or tortilla crips) and the chicken was completely bland, overcooked and tasted like rubber. I ordered the buy one get on free margarita and they brought both drinks out to me at once. I understand making sure everyone gets their drinks, but I want a fresh cold drink, not a watered down beverage. We were so disappointed and will not be going back.

This had to be the worst experience of dining out in a while. First off. We ordered an appetizer of fried pickles. For $ 5 and some change u get a handful of them! (Que the sarcasm) What a steal of a deal!!! They were floating in the grease they were fried in. The coating came off of every single one of them. Not appealing in the least! Not only that, it was a ridiculous price for the quantity of pickles. You can normally go to ANY restaurant and get 4 – 5 times the amount for that price.
Secondly, I ordered fajitas which normally comes to the table either sizzling or blazing hot right? That didn’t happen. Everyone’s food at the table was lukewarm and or cold. I could actually touch the cast iron dish with my bare hands. Her coworker had to help her bring food out so that alone tells me that it was sitting there waiting. IJS. My chicken didn’t even look charred enough to even be called grilled. We call them to come get all of our plates and the server had the nerve to argue me down and say that they just took it off the grill. No sweetie. Not when the flour tortillas are stuck to the paper, shredding and crumbling apart from sitting there too long. She then CONTINUED to argue me down. I give them 2 stars because they at least went warm the food and it was edible. Will I go back? Naw. I’m good. Chili’s management need to check these waitresses. As a matter of fact my waitresses name was Fallon. I hope that someone from this Chili’s, #647 sees this.

If it weren’t for the server, this review would be much worse.
My co-​workers (3) and I went to Chili’s for lunch and opted to order items off of their new leaner menu. Well after waiting nearly 30 minutes for our food, we received the wrong food.
Our food didn’t come with some of pictured menu items, like a salad with Romain and fetta or the grilled avocados. We did get a side salad of iceberg lettuce delivered later and then a few slices of avocado. Because everything was so late coming to the table, it wasn’t worth sending anything back as we had to return to our work.
Before leaving, I asked to speak to the manager. He comes from the kitchen, but instead of offering an apology for the slow and incorrect food, he responds «that’s what happens when people don’t come to work». Really?! is that appropriate? I wasn’t mad until that moment.
Again, if it weren’t for the server who did an excellent job at engaging us, despite having difficulties, I’d rate this place piss poor. Thank you Kita for being professional and courteous.

I choose only 1 star for the food. The service I give a 5. We order the new light lunch, nothing was right with the order. The service was great, so we decided to talk to the manager. Well I feel as though our waitress would be a better manager, because the manager acted like we where putting him out, gave us so many excuses. His final words where ok thanks. Please act like you love your job.

Every time I eat Chilis, whether it be to-​go or dine-​in, my food is always cold. Southwest egg rolls should not be soggy and cold. My big mouth bites were overcooked and cold. I’m just going to assume the food I order is never fresh, or that they don’t have a proper working heating lamp. Chilis isn’t what it used to be, and it’s not only the Houma location.

Great food. Terrible service. Waitress was a bit ditzy and barely serviced us or anyone else for that matter. The table next us had children who needed a booster seat. We told her shouldn’t they have one to keep from jumping all over the place, she told us «they didn’t ask for one» and still refuse to bring them one. She also kept forgetting to bring us things, like spinach dip and no chips! Careless and dumb. Great food however

The food is always good at chilis… No matter what city it seems. But in this city. If you can tolerate their staff socializing instead of cleaning the tables off so the customers waiting can be seated then it’s a decent place to eat. I believe her name was Mandy that spent more time socializing than working.

I love Chili’s but, It’s always a ⁵⁰⁄₅₀ chance that the food will be good… Well tonight it was NOT! My soup was cold… Chicken was raw… And burger bites were over cooked! Not pleasant at all! Disappointed!

Typical Chili’s experience… nothing bad, nothing great… only memorable event was that they never brought my soup out.
BOTTOM LINE: Just another typical Fern Joint.

I eat here all the time … the food is good the drinks are good what more do u want :)

Great place to start the night. Good drinks, good food, & good enviroment.