Berkeley Eye Center

Great staff, great doctors, great service!!! This place is awesome. I’ve been to westlayan location and now here in downtown. Both places have been great to me.

Been along time patient of Dr Hollas and every visit is first class. Its easy to make an appointment within a few days, the staff is always friendly and competent. Dr Hollas is a joy to work with, he is sensitive to patient needs, takes his time during examinations to be sure everything is checked out.

I visited last week as a new patient and could not have been happier with the whole experience. The appointment setting was easy and the ordering of the contacts was especially easy. The biggest difference was Dr. Palumbo changing the eye that I put my ONE contact in for my near vision. The previous optometrist had me using it in my dominant eye and it’s been a huge change having it in the non-​dominant eye. Great improvement! Highly recommend

Great staff and top notch routine visit with Dr Bertrand this morning. Very friendly all around and took plenty of time to explain things and answer any and all questions. Also very transparent and honest regarding cost and billing. Highly recommended!

This is a great place and they know their stuff. Customer service is my thing and they get an A+! Dr. Hollas is the bees knees! He’s so funny and nice. However, I am little disappointed, because I thought I needed glasses. I had the frames already picked out and everything. I was wrong… no glasses needed. Dr. Hollas was very thorough in his explanations and examinations. All just to pretty much tell me that I was getting old, which is why I have the slight difference in eyesight. I can’t wait to go back next year!

Excellent doctor and staff. This is my 7^th year with them and I am continually pleased with the care and service.

My experience was positive because the doctor really cared about my concerns, and answered all my questions. The staff were delightful and helpful from beginning to end. I would definitely recommend them. A++ I say :)

Convenient. Professional. Fast.
I like that they are located in The Shops. It’s easy to get to since I work in downtown. I was able to get a appointment with Dr. Hollas during my lunch break. He was able to answer all my questions, and get me in and out in one hour. I appreciate that very much!
I was a little disappointed that I put in my contact order on a Thursday, they told me that it would be ready by Monday or Tuesday of the following week and that I will receive a call that it has arrived. The next Thursday comes around and I hear no call, so I decided to give them a call to check on status. Miraculously, my contacts are in and are ready for pick up. No big deal, but I’d like it if they follow through with what they told me.

I love Dr Hollas. He is very nice and very knowledgeable. He takes the time to explain everything to you until you understand it. You would think he has no other patients to see because he never rushes you and never acts like he is in a hurry to leave the room. I never had a doctor like that before. I am very pleased with Berkely Eye Center.

The doctor is great but they dropped the ball from day one. The order for my glasses was never placed. When I called for an update, no one returned my call. I had to actually go there to get someone to look into it. It was very frustrating having to deal with the office manager. Will not be returning.

I have been a patient of Berkeley Eye Center for several years and have been very pleased with Dr. Hollis. However, this message is about their front office, specifically office manager, Karen Pelton. Through her efforts they have demonstrated to me that they put customer service and customer satisfaction first.
While installing new lenses in my sunglasses the factory damaged the frames. Karen and her entire team immediately went well beyond anything I expected and remedied the situation to my complete satisfaction. In an age where it’s easy to order glasses online and get stuck with whatever the factory sends I’m convinced that working with the folks at this Berkeley Eye Center is the way to go.

The staff was very courteous and professional and answered all questions on the spot. Dr. Hollas did a great job explaining how my vision had changed over the years and why I was seeing things they way I was. I was at ease during the entire time and would certainly recommend BEC and Dr. Hollas to friends.

I’m pretty disappointed with Berkeley. I think the doctors are top-​notch but the front office staff needs a bit of work. I went there twice for a standard eye exam and contact fitting and both times they failed to code the procedure correctly to the insurance company. I ended up having to call BCBS and go through that awful process each time to clear it up. You can call it bad luck if you will, but I have talked to other people in my office who experienced the same inconvenience. I changed eye doctors and have not had the same problem. It might be better now, but I do not want to try again.

excellent service. fast and easy.

They are the real deal. Great people and able to answer every question you could possibly have. I had my LASIK done there and everything is 1^st class. I’ll be recommending them to all my family and friends!

It is the end of the year and time for my annual eye exam, so I chose a place that was literally right around the corner from work.
I love the fact that I was able to schedule an appointment online. Everything about the process was simple.
The visit to Dr. Hallas was efficient and he engaged me with questions through the examination to make sure that he covered every angle.
I think that I have found my new eye doctor.

Absolutely terrible. I cannot see out of one of the contacts when I’m working on my computer. I apparently angered the blonde woman who works at the front desk because now the doctor will not even call me back to see about changing the prescription in my left contact. We never got past the fitting stage.

Wonderful service. Great location. Dr. Hollas was very nice, and through. Would reccommend to anyone. Great experience.

Thanks to dear Kristine for this referral for an optometrist! 2 friends I emailed asking for optometrist referrals said that they went to Berkeley Eye Center and thank goodness, my insurance covered them.
It works out perfectly because it’s only a block from where I work and I was able to get in an appointment during my lunch time. Dr. Chuck Hollas was my optometrist and he was GREAT! I asked any question I had regarding my vision and eye and it wasn’t intimidating to ask them because he was so warm and welcomed any questions. The questions ranged from taking a shower with contact lens, what’s the diff between hard and soft lens, how long do i have to clean my contacts, lasik vs corrective lens, etc. (I know, seems like dumb questions but he gave pretty good advice)
The whole eye exam (including contact fitting) took less than an hour. Dr. Hollas made me feel extremely comfortable and was in no hurry to rush me off. He also recommended contacts for me since I wanted to change my brand. I’ll be calling him after trying out the samples he gave me so that I can get my prescriptions. He is a great optometrist with so much energy and knowledge!
p. s. You have to make an appointment and be sure to let the operator know you’re calling for the location in the One Allen Center! It’s also NOT located under the tunnels but above ground in the One Allen Center Building.

Big kudos to Berkeley Eye Center!
Responsive — check. Punctual — check. Nice staff — check. Helpful doctor — check. Clean — check.
I call their office around 1 PM and ask if they can fit me in for the day. Yes! They set my appointment for 1:45 with the condition that I printed and completed the new patient forms from their website ahead of time. AWESOME! How smart is that?
I arrive early so they see me early! How often does that happen? It might’ve helped that I was the first appointment after lunch.
Dr. Chuck Hollas took his time with examining my eyes and answered my questions. I did not feel rushed nor did I feel stupid about asking them.
Will be coming back here for my annual eye exams.