Copperfield Modern Dentistry and Orthodontics

I’ve been coming here to Copperfield Modern Dentistry for awhile now and they are great! I’m a big chicken about going to the dentist, but here I’ve been in good hands. The hygienist is awesome and does a thorough job everytime. The x-​ray technician is very nice and didn’t hurt me which is always good. And Dr. Fleming is wonderful! I trust her approaches to good dental care and maintenance.
A good place to go to get your teeth cared for

I received a bill in the mail from this place. I paid cash that same day when the front desk girl was confused with my payment.
Do not recommend this place. Seriously!

I went to see Dr. Smith after not going to the dentist in over 5 years due to my overwhelming fears. To my surprise, my visit was smooth and comfortable. Dr. Smith was very thorough with the exam and even complimented me on my oral hygiene, even though it had been so long. The treatment plan was somewhat long but I had a feeling that it would be. The Benefits Coordinator helped me find a way to get started on a few cavities. I will definitely do a better job getting back to the dentist but I will also make sure that Copperfield Modern Dentistry and Dr. Smith will remain my dental office.

UPDATE– 3 weeks later, my «permanent» crown falls off. I went to my good regular dentist to fix it, who was on vacation when my tooth started hurting, which is how I wound up going to this…
And now they’re sending me crap in the mail for more dental work. Yeah, right!
Since this fiasco, I’ve notice a DDS on almost every corner in NW Houston. I’ll stay with my dentist. I suggest keep on looking!

I was happy to see a Dentist in Copperfield area that had a modern feel. The staff was upbeat and Dr. Fleming-​Smith was very down to earth. I will be visiting the office in 6 months. Very happy that I chose them for my healthcare provider!

Can you say root canal!!! This was my first time ever experiencing such a thing. I was terrified at the thought of going to the dentist. Dr. Fleming and her team made sure I was comfortable throughout my visit. I love the fact that it was affordable with my insurance. I will be back for my cleaning but pray that I will not have to get a root canal again.

Positive Note:
The Dentist is AMAZING! She really cares about your dental health and she makes sure any thing cosmetic is done right. I got two bridges across the whole front of my smile and it looks great! I have never felt so confident in showing off my smile. She made sure it looked okay and she does a gentle job administering anesthesia.
Since they are new the front office staff is changing. I spent a good chunk of money on my crowns. They did not call to check in with me on the status I had to call them several times.(This was past the 3 week mark they promised) No one kept me updated AT ALL! They did not call me back after saying they would in 10 minutes. Then when I would leave a message I did not receive a call back. Come to find out the lab needed another mold. They had to remove my temporary and redo it OUCH!!!
I informed the dentist and she did what she could but it did leave a bad taste in my mouth about the office considering the seriousness and price of the treatment.
DESPITE MY NEGATIVE CUSTOMER SERVICE EXPERIENCE .
Dr. Fleming and her hygienist are amazing at what they do and they use the latest technology. She gave me the smile I have been waiting for my whole life.

I took advantage of their $ 59 special (with an additional $ 30 for fluoride sealant, which is still a good deal).
To my everlasting shame, I had a cavity for the first time in 20 years… they filled it on the spot at my request.
I also had a cracked molar in the back of my mouth and opted to get a porcelain crown. They make their crowns on-​premises (!!) and can do it while you wait (!!!) albeit you’ll wait for a few hours. No temporary crowns!
In order to get the crown, I had to talk to the dreaded «Benefits Coordinator». Folks, this coordinator was superb. I told her I didn’t have dental insurance and what I wanted to pay per month, and she found an interest-​free plan for me. And their prices are very competitive.
This place seems to do quite a bit of cosmetic dentistry, and the staff is very «perfectionist». You’ll get first-​class results, but they’ll take a bit longer to make sure everything is perfect.

I recently went to Copperfield Modern Dentistry to take advantage of the free whitening promotion for an exam/​cleaning. The staff was very friendly, and made me feel welcome.
The cleaning and x-​ray visit was very quick, and the dentist told me that I needed to have my amalgam fillings removed, and composite put in «because they are safer». Previously I never had any problems with my fillings, but I trusted the dentist that they should be removed (especially if they are dangerous).
Two visits, and $ 250 later (after insurance), I had all new composite fillings, and shooting pain in 2 of the teeth with fillings. The told me that was normal, and it would go away on it’s own. I couldn’t even drink room temp water without the shooting pain in my tooth.
I got another opinion, and it turns out there is no proof of amalgam fillings being dangerous, composite fillings are prettier but serve the same purpose if done correctly, and I would have been better off leaving the fillings alone.
I will not return to Copperfield Modern Dentistry.