Creations From The Heart

I’ve been reading all of the reviews here and the majority of the users here had a negative experience with them. I on the other hand absolutely love Creations from the heart and will continue to be a great customer. The flowers they delivered was fresh and rich in color as a flower can be. They were on time and the delivery guy was very polite and friendly. It’s unfortunate to see to negative reviews about them when the company seems great to me.

They messed up the orders… And then at the end of the day took the flowers they gave me in the morning :/​and the arrangements are significantly smaller than advertised. My friend was able to get a refund but dealing with them wasn’t pleasant for either if us.

It’s hard to say more than what the other reviewers on Unilocal have said, and to give more of an explanation about how awful this place is than the F by the BBB, but alas I will try.
1.They literally committed fraud by sending me a box of 6 oz box of «Turtles» chocolates when my mom had ordered a large Godiva box from Telefora. Had I not spoken with my mom about what she had ordered, I never would’ve known. This box goes for $ 5 at most at KMART (I checked), my mom paid $ 30.
2. The flowers were about half the size of what they were supposed to be. Some of the roses were indeed nice, but half of the flowers were dead upon delivery. I picked a few out to show you guys as proof.
I don’t know what else you need to know about them other than if you decide to order from Teleflora, DO NOT allow them to use Creations from the Heart. They are an unethical company, and Teleflora doesn’t seem to have the ability or care enough to actually filter them out. Avoid these people at all costs.

If I could give this place negative stars — it would deserve as many as I could assign.
My partner sent me balloons for my birthday and they were PATHETIC. He spent extra money to have them delivered to my office first thing in the morning. Instead they were delivered after I left for the day — after 4pm in the afternoon. Additionally, he spent $ 70. For $ 70 I got two mylax balloons and 6 laxtex balloons — SERIOUSLY? This is about $ 6 of balloons at Arne’s and they charged him $ 70. He has tried to call them NUMEROUS time and no one answers. He has left messages and emails and no one has returned either.
We are not contacting the bank to dispute the charge, as well as contact the BBB regarding this shady business. DO NOT DO BUSINESS WITH THESE FOLKS !! You will definitely regret it — just look at all of the negative review.

I didn’t even order any flowers from this florist — and I never will! My daughter just called me at the office to tell me that Creations From the Heart had delivered some flowers to our house that belong to a house in the next block. I have been trying repeatedly to call them so they can come pick up the misdelivered order and take it down the street, but got no answer after about 30 rings on several attempts. Finally, I got a voice mail that said «Leave a message» and then another message that said «That mailbox is full. Goodbye.» Good grief! I’d stay away from this place like the plague! Guess I’ll run these flowers down the street myself after I get home this evening… if they are still alive, which after reading others’ reviews, I have my doubts.

DO NOT order from these folks! A coworker ordered flowers for me and another coworker offline (like a
site, I suppose).
One order was sent to another florist and one to these people. The flowers from the other florist were delivered and they are beautiful — — these however look terrible and the roses were drooping and half dead by the next morning!!!
I called Creations From the Heart and they were rude and said they would try and call me back — — WHAT? I said «don’t you need my phone number» and she said they would call the number provided on the order — — I told them that it was Friday afternoon and I would be leaving work soon (number provided was my work number) and asked for them to arrange to have them redelivered next week or credit the purchasers credit card. She said «we will try to call you back today but we need to look up this order» — uhmm hello, did you hear a word I just said???
We will see what happens next week but I am not hopeful and would discourage anyone from ordering from this — so called ‘florist’.

If you like having dead roses delivered on Valentine’s Day to someone you’re not too fond of, this is the place to order your flowers.
Not only did they deliver the wrong flowers 2 weeks ago, they delivered them on the wrong date (Feb.1). There was supposed to be 2 dozen roses not 7 with dead lillies.
So to make up for their mistake — they sent the exact same ones, only they were dead.
How can you be a florist and give dead flowers to the consumer? The consumer spent well over $ 100 for 24 long stemmed roses!
Oh and they have a guarantee on the card!!! If you’re not happy with the arrangement «phone us at once.» No one is even answering.
What a shame. This business ruined my colleague’s Valentine’s Day.
SHAME ON THEM! Jerks!

The MOST pathetic experience I’ve ever had with a florist! Read on:
1. Delivered flowers wrong day
2. Misspelled name on card
3. Put wrong message on card. Card should have read «Happy Mother’s Day, We Love You» They put «Happy Mothers’ Day Sexy Hot Mama Always» Are you FREAKING KIDDING ME?
4. Flowers were half dead — even the delivery guy was like «yeah, they’re bad, you should call them»
5. Arrangement they sent was totally wrong; from the flower types to be used and the vase, all WRONG!
6. Said they would pick up and return my money — never showed up.
Do not order from them or Teleflora if you live in Houston. If I could give negative stars, I would. I Have never been so unhappy with a florist in my life.