Doubletree

An affordable option with some caveats. The good– rooms were clean, service was friendly. And the shower water pressure was amazing. Also, there is a «park” – basically a long stretch of paths following the river to the northwest– that makes for an excellent running trail. The ok– no safe in the room, towels were low quality, and there were no bed comforters available in the hotel (the room was freezing when we got in late), and cleaning staff was mildly obnoxious with rapping on the door. Lastly, the hotel, while right in the center of downtown, had minimal surrounding restaurants and bars– we had to go at least 10 blocks to get to any brunch places nearby with decent Unilocal reviews.

We were in town for a friend’s birthday celebration at the House of Blues. This hotel appeared close on a map. The hotel suggested a cap/​Über as not the safest to walk in this area at night. Do note there is no private parking for this hotel. You have to use the valet at $ 30 a night. Check in was fast and they gave us the warm cookies. I wish they would make some without nuts for us that have allergies. We got one of the corner room on the floor. Shaped like a pie piece. All the walls are windows. When the curtains are closed it feels like a circus tent. Room can get warm in the afternoon because of the sun. I don’t think I would want to stay in this room in the summer time. April was an ok time. The room is odd a bit. I think it is a tad bigger than the other rooms. For one night it was fine. Good water pressure and temperature. Bed was comfortable and the price was the best for a Hilton property in downtown. I do think the room could use a deep clean. Surface wise everything was fine but would nice for it to be a bit cleaner. For example, there was some old toothpaste on the wall. I am sure the house keeper hasn’t seen it. I would stay here again if the conditions were right. They do have special floors for Hilton Honor members.

Our stay in the doubletree was wonderful! We had a corner room on the 12^th floor with a beautiful of all the city. The downside was that we booked a room on the 20^th floor only for it to not be available at check in. Slight disappointment but we had a good stay and view. Another thing is the valet is $ 30/​night which is very inconvenient if your on a budget, it easily adds up. A good thing on it was we could text them we wanted our car ready and by the time we got downstairs our car was waiting for us. Very clean hotel but they don’t have a pool. Overall we had a pleasant experience and we definitely stay here again.

Hotel was overall not impressive. The staff at the front desk was nice, along with the driver and valet staff. That aspect was the best part of the stay. The room’s heater was not effective at keeping the entire room warm the first night. I had no trouble hearing and understanding what the guy in the next room was saying, which was a huge problem considering I went to bed early, as I was running the Houston Marathon the next day. The comfort of the bed and pillows was ok. Shower worked just fine. Probably will not stay here again, especially for how much it is per night.

This hotel is falsley advertised as a 4 star hotel. It is a 3 star at best. They are stingy with towels there were only two towels in our room. When we asked for more, they brought us 1 more. Asked for 5 wash cloths, they brought us two. The workers at the hotel were smoking in front, near the valet parking in full uniform. I’m glad my son with asthma wasn’t with me. Valet parking REQUIRED, $ 25 for parking yourself and $ 30 for them to park it for you. So, there is a lot down the street that we parked at, easy walking distance. $ 15 a day is better than $ 30 I guess. Free coffee and tea, which translated into having black stuff randomly appear in your water when just warming it up. There was a pubic hair on one of the beds when we first went in the room. The corner floor of the beds are caked with dust. They do not change sheets and blankets everytime, they simply tuck them in. They need to make it clearer on their website that there is no free parking. They have it written in small text in the middle on purpose. Everytime I walked pass the front, people looked bewildered, possibly at the surprise at the cost of valet.
I would have given this hotel another star if it was properly advertised. Not worth a stay guys.
There are positives, it is generally laid out well. As far as I can tell, the staff was nice.

Very disappointed with recent experience at the bar. Had a small happy hour with five lady friends on Thursday October 22… not only were the prices for wine and martinis unusually high (and they were HH prices), there was a «SVC CHG» added to the tab. When we inquired what this was, we were told that the computer automatically adds a tip onto the bill. Hmmm, party size was less than 8 which is typically the threshold some restaurants will automatically add gratuity for. Additionally, on the actual receipt there was still a line item for «tip».
Needless to say we will not be returning.
Giving them a two star was being generous.

Having stayed 12 nights here recently, I can assure you that this place is a service disaster. The staff members, while quite obliging and polite, seem to lack either the systems training, or the systems support, or the raw manpower, or the diligence necessary so that the left hand knows what the right hand is doing and that what is promised, either explicitly or implicitly, gets done as expected. I had what appeared to be two fairly simple service issues that hotel staff assured me had been fixed, and I found out hours or days later that neither of them was fixed at all.
Up on the guestroom floors, the common areas are also unacceptably dirty, with crud left on the carpets and on the window seats at the elevator landings for days at a time. I even found a half-​eaten cookie — one of the cookies they give to Hilton Hhonors members upon check-​in, a cookie that had never been offered to me when I checked in for the avoidance of doubt, so it wasn’t my half-​eaten cookie — under the bottom of the floor-​to-​ceiling curtain in the room where I had been staying. Hilton Guest Assistance/​Hilton Hhonors were of precious little assistance to fix these matters, either.
Bottom line: this place is a disaster of a hotel. I’d look elsewhere for accommodations unless you’re getting a rate under $ 125 a night.

Call me booshie all you want, but this hotel just didn’t meet my standards. While the workers here are all pleasant/​friendly the hotel rooms are shabby and seemed like the last remodel was done in the mid-​80s. My colleagues felt the same way about this property so I felt good knowing it wasn’t just me feeling this way so I guess we all a bunch of booshie travelers! Hilton management needs to act like they Beyoncé and «Upgrade» this property. Oh and another reason why I gave this place two stars is because to get to the guest check-​in you have to go up a step! Who the hell wants to drag/​lift their rolling bag up a step when they are checking into a hotel. Also, what is someone in a wheelchair suppose to do?!

Stayed for one night, chose DoubleTree for its close proximity to the Bayou Music Center. Wasn’t aware it is valet only parking, but I guess that can be expected when staying downtown. We were allowed to check in an hour and a half early and were greeted with warm cookies. We stayed on the 10^th floor in a King Bed room. The hotel was obviously older and a bit dated but still clean. The times we needed to ask the front desk questions we would have to play with the phone in our room to get it to operate. But calling the front desk was a hassle as well, they would take forever to answer and were not the most pleasant of folks. The concierge was a nice gentleman and the hotel «van» was a 2016 Tahoe which was really nice. They were able to take us to our event at the Bayou Music Center. Overall the experience was just «ok». I’m not eager to go back and stay there.

Nicely appointed room that I’ve come to expect from Hilton brands. Staff was helpful and friendly. Prices are well… Houston prices.

Overall a little dated but if you work in this part of downtown, it’s not a bad and too expensive. Better than the Crown Plaza.
In terms of locations, downtown Houston is dead every night so, if you’re looking for something to do; this isn’t it. Pick the Galleria or stay closer to the ball parks. this location is only convenient if you plan to work there during the week.
I didn’t try the restaurant simply b/​c there’s too much good food in Houston to try hotel food from a 3 star hotel.
Only stay if you have to, else pick something more eclectic and stay outside of downtown if you have a car.

We stayed at the Doubletree Hotel in Downtown Houston with another couple, to celebrate my wife’s 40^th birthday. We met several other couples nearby to hangout with on Saturday night for the celebration.
Much to our surprise when we checked in, we were informed of a Colombia Festival that was going to take place on Sunday. This hotel is centrally located to the area of Downtown Houston where many cultural festivals, and children’s events take place. It was a very short walk to the park where the activities were going to take place.
I found the front desk staff to be very personable and friendly. One of the two ladies working the desk took on more of the role of the supervisor and was very business like. The other Guest Service agent was constantly smiling and laughing with us. The hotel itself was very clean! The corridors on the guest floors were modern and clean. The up and down arrows for the elevators in the landing area were not secure /​completed attached to the wall. They were hanging slightly. The guest room was comfortable and clean as well, with a great view of the Allen Parkway (looking west) area.
We had breakfast in the restaurant. The buffet was not bad. Had some hot items (two types of scrambled eggs, pancakes, bacon, sausage) and cold. Our server was very attentive to our needs.
I would stay at the Doubletree Hotel Houston Downtown again! It was very centrally located and very clean.

One star because I couldn’t give anything lower. We’ve been waiting for valet to bring our car for 45 minutes… only a few people in front of us. Outdated furniture, no pool…

Best part of the stay were the cookies we got when we checked in.
The room was cold when we first got into the room which was nice. However, after raising the temperature a few degrees a the room would get very warm. If the AC was not on the room would get warm and we would all start sweating. When the AC would turn back on again it would get so cold we had to cover ourselves with extra blankets. However, the AC staying on was always short lived. The pillows were very uncomfortable because they are feather pillows. I’m not a hug fan of feather pillows. The beds were not very comfortable!
Once we arrived back to our hotel at night we learned that the valet parking was full and we were left to find our own parking. Which we did a few blocks down in a public parking that cost $ 40 for less than 12 hours. The parking situation was very horrible!

I was at this hotel for less than 8 hours, so my review is based on limited experience.
Pros:
–the warm cookie at check in
–the gal who checked me in was very friendly and happy
–my room was clean
Cons:
–no self parking option (must valet)
–my room was outdated (clean, but looked old)
–the elevators are the loudest things I’ve ever heard. The dings are ridiculous. I heard the elevator dinging all night long
–the walls are paper thin. I could also hear my neighbors talking, taking showers, and doors slamming
–I was told there would be bottled water in my room, but there wasn’t. I was too tired to deal with it, and I’m sure the hotel would have gotten me water if I asked, but I just didn’t feel like dealing with it after a 3 hour drive and arriving late at night.
–I asked the nice gal who checked me in to look up my Hilton Honors number, and she told me she already had. In the morning, upon review of my bill, the wrong number was listed. The front desk was prompt in fixing that for me, but I had to take the time to wait in line in the morning before leaving the hotel on my way to a meeting. Not the end of the world, but an inconvenience.
I probably will look for other hotel options next time I’m in Houston. I’m a Hilton girl, and I usually like Doubletrees, but this one isn’t one of my favorites.

I had to change the room I originally booked, as it had a bad smell, as if the carpet had become wet. There were cut up carpet outside the room. The staff took care of this and put me in a new room immediately. The new room was interesting, «a triangle room» with floor-​to-​ceiling glass on three sides and a great view. This room also had carpet issues, with worn our patches that really took away from the appearance. The downstairs bar and restaurant was expensive and not very busy. There were plenty of places to eat nearby. Overall, the hotel staff was friendly and responsive, and giving a warm cookie is a great way to make up for a run-​down hotel.

Disclosure: I did not pay full price to stay here.
My sister and I stayed here for my cousin’s wedding and loved it! The hotel was within walking distances of a Starbucks and other nice areas to grab a quick breakfast and a brief taxi ride to anywhere we needed to get to. At check in, we were welcomed with some delicious cookies and the front desk was extremely nice.
We weren’t in our room for that long because we had many wedding festivities to do, but the beds were comfortable and the shower was hot!

Despite its location, which is kind of awkward, the DoubleTree, Downtown is actually a pretty decent hotel. Unfortunately, there seems to be no rhyme or reason in how rooms are selected, so you can end up with a really nice room or a really shitty one for the exact same price! My job uses this hotel often and some of my clients, like myself, are Hilton HHonors members, but it’s pretty much a lottery pick in determining if your room will reflect this. During my most recent stay, I had a corner room on the 19^th floor, which was very nice, but the light fixture over my tub was removed. IDK if it was for safety reasons, but I found it kind of odd and tacky. Hence, after entertaining clients all day, I took a soak in the tub… in the dark. I kept the hallway light on, though.
Nevertheless, if you’re visiting the downtown Houston area, this hotel may be your best bet. Just cross your fingers when booking a room.
Pam Rios and the sales staff are absolutely amazing should you ever need their meeting space. The catering they provided was excellent for hotel grub standards, especially breakfast! The front desk and concierge staff are professional, and they pride themselves on resolving issues expeditiously. And you can always count on Jackie, one of the hotel bartenders, to pour you a stiff one and give you a rundown on all the {shady or interesting} characters passing through downtown for some reason or another.

* First room that I checked into had brown stuff all over the toilet seat; they did move me to another room, but I wasn’t offered reward/​loyalty points for the inconvenience of lugging my bags to another room
* Second room was #415 and it was above the kitchen, so I smelled food and burntness for every meal
* This was my second time staying at this hotel and both times I’ve left with an itchy rash all over my legs, which were exposed to the sheets while I was sleeping
* Food is terrible and WAY over priced
* Bartenders are horrible

A hot cookie is hard to beat. Add in a pretty comfy bed and lots of pillows, and I’m a pretty happy lady. Throw in paper thin walls and connecting rooms, and we’re back down to «meh» pretty quickly.
Chick at the front desk seemed less than excited to be working at a hotel during the holiday season. Room service was disgusting and slow as molasses. Valet assures you there’s no need to call a cab b/​c cabs are lined up around the corner and can be grabbed– lies.
I would just NOT recommend this place to anyone who expects quality.
I also hate revolving doors.