Dr. Barbara J Scott DDS

I have been with Dr. Scott for the past 2 years and have visited her 4 times. There hasn’t been a single time where I have been pleased.
I’ve called the office almost 30 times to try and set an appointment and left 3 voicemails. It’s ridiculously hard to get a hold of them.
Also, the times that I’ve been, she has never been on time. I’ve had to wait at least 1 – 2 hours even though I set an appointment in advance. Another down side is you have to pay for parking if you drive to her office.
I am going to try and look for a different dentist ASAP.

If you are debating Dr. Scott, do not bother reading the review. Get PPO Dental insurance and go elsewhere.
I can without a doubt, visiting Dr. Scotts office was the first time in my life where I thought I lived in post-​war Russia. For a second I had to consider if her nitrogen tank was leaking because I felt as if I had been transposed to another another country in another time.
There were several straws that broke this camels back. The first one was the lost appointment. THANKFULLY I called right before my scheduled appointment and realized it was lost. Not wrong day lost, not different time than I remembered. Its like we never spoke (which we did). Considering I have to schedule time off work, I doubt I was the guilty party. After lots of denials and apologies, I figured it would be better just to move forward with another appointment. Great, I get to wait another month before being seen. Then the receptionist and I had a 5 minute ‘discussion’ about how hard it would be to send an email giving me confirmation on my appointment. That didn’t happen.
Dr. Scotts office is conveniently located in the medical center. It is however quite inconvenient to show up 5 minutes before the appointment and have to wait 1 HOUR and 45 minutes to be seen. Then an addition 30 minutes after X-​rays. Yeah, I’m fuming at this point. The good Dr.‘s office is the same size as her waiting room. No joke. X rays on one side of the wall, cleaning on the other. That and the door are all within 5 feet of each other. And all of the equipment looked like it was from the 1980’s and picked up at a garage sale.
Then we get to the assessment. I say, I’m here for a check up and cleaning. Guess what, a cleaning to her isn’t the same thing as it is to every other dentist in the (first) world. She looked at my teeth for 2 minutes and told me I had 4 cavities and it would be $ 70 for my cleaning (that’s free remember). This is surprising because I’ve had 1 cavity in the last 15 years. By this time I decided I wasn’t going to let this woman anywhere near my teeth with a drill, I simply asked for the free cleaning included under my insurance. After heavy pressure and big words, I still did not let her charge me $ 70 cleaning. My free insurance cleaning consisted of a 2 minute polish in which she was visually frustrated because she wasn’t going to bilk any money out of me. She charged me $ 7 to mail my xrays to me (since I knew I wasn’t coming back). Waste of 3 hours of my life.
I went to the dentist recently under my PPO insurance. Guess what, I got a proper 45 min deep cleaning with tools and it didn’t cost me a dime. And SURPRISE!!! No cavities.
If you read this review. I’ll say the same thing, «Get PPO Dental insurance and go elsewhere.»

had a recommendation that Dr. Scott is a great dentist, and she is conveniently located between my house and my office. The person recommending did say that there was often a wait, but I figured most places do.
Well, I called this office twice on Tuesday, three times on Wednesday, and left two voicemails. I finally spoke to the receptionist this morning, and the best I can say is that she is polite but not helpful. I have some insurance red tape, and she wasn’t rude, but had a «not my problem» attitude.
The final straw came at the end of our phone conversation, when I mentioned that neither of my messages from the prior two days had been returned. I suggested that their voicemail may be malfunctioning. She said, no it’s working, we just only return messages on certain days. Seemingly, they only answer phone calls on Thursday as well.
My final thoughts: this does not seem like an office that wants new patients. I want a great dentist, but why go through the gauntlet of an ineffiecient and unfriendly front office to get there?

She’s a great dentist. It’s only her in the office so you might have to wait a bit if the appointment before you didn’t go as planned. Great one on one care, and she wasn’t hurried to get him out of the office. She has moved too, closer to the Med Center, so if you work in that area and need to be seen, its just a train ride to her office. Her new address is
1213 Hermann Dr # 260
Houston, TX 77 004
(713) 796‑8506