First Data Merchant Services

They will sell under false pretenses. Not only that but my sales rep Is rude

Horrible!!! Don’t use this horrible company. They will not let you cancel!!!
It was a nightmare. I almost went postal.

Absolutely rudest representatives fo all I’ve ever encountered. I am wondering whether they use convicted criminals to keep their costs down.

Worst service ever, is been a problem since the beginning, poor service, the representatives all they do is lie, big scam

Complete scam artists– dont ever have anything to do with them. I somehow bought a clover and got put onto their system without my authorization.
Long story short– run.

NIGHTMARE !!!
Complete scam artists– dont ever have anything to do with them

Worst company ever. Thieves. Worst company ever. Worst company ever. Thieves. Worst company ever. Worst company ever. Thieves. Worst company ever. Worst company ever. Thieves. Worst company ever. Worst company ever. Thieves. Worst company ever. Worst company ever. Thieves. Worst company ever. Worst company ever. Thieves. Worst company ever. Worst company ever. Thieves. Worst company ever.

This is the worst experience I have had with a company.
Read the many negative reviews of this company on the web and it mirrors mine.

Worst company ever. Thieves. I called to cancel my account after over $ 2000 in charges for services I never used. I cancelled and they were to give me a refund. I received a refund in the amount of $ 39.95. I called back and they refused to refund me further. They should be brought up on criminal charges. I’ll be filing with BBB and doing a chargeback with my bank. Tons of time wasted with a company who is clearly out to rip you off.

I HATE the fact that I have to give the even 1 star! They lie to you when you sign up because the scum bag rep (At Wells Fargo) gets commission. Then they strong arm you into paying out your lease even when you leave a devise that becomes outdated because they they upgrade the technology just so they can suck you into a new lease. RUDE and UNPROFESSIONAL! I am GLAD I discovered Paypal!!!

Would never recommend, will never use again. After I closed out my business in NJ I was billed by this company for $ 184.95. I immediately sent them a check & called them to let them know the check was mailed & gave them the info. The check was cashed by them only 4 days later (not bad from NJ to TX) and just received the SAME bill saying Second Notice & that they were sending me to Collections. I just called but of course their recording comes on and nobody answers. Luckily, I have everything documented.
Don’t use this company — they’re awful!

Fraud is the first word that comes to mind. They took over my closed Bankcardusa account and decided to start billing me $ 50/​mo without telling me. Took me about 3 years to realize it due to the fact I they use
to take the money. After stealing thousands of my money I was offered a small $ 300 refund from
because they could not get a response at all from this Company. I’m hoping for a class action suite against these criminals!

I only have one word to describe this company’s business practice «THIEVES». The worst part is they are proud of it.

HORRIBLE CUSTOMER SERVICE. Mention some type of three year contract that is never stated. They just want your money, don’t bother.

This company promised that my rates would be lower with them if I switched over to them. My rates have been higher ever since. If you call to ask about why charges are not disclosed, they start reading off a script and give you the run around by switching you to different departments. With the time it takes to answer all their security questions at each new department they send you, I think they hope you will finally just hang up. They told me in the beginning there were no contracts so I cancelled with them after two months. Then they still took money out of my checking account for the next two months. I called them back and they blamed an interchange charge for credit cards I processed when I was with them. This came out to be 10.49%! I think they found a way to hide a cancellation fee in there but they won’t admit it. I am so glad I am done with them, I hope.

I have never been so offended by a business before this company. A sales rep from this company forged my signature onto a leasing contract giving them permission to debit my account. When I sent a copy of the forged lease and copies of my official documents with signatures they lost the packet. Even though somebody at the company signed for it. I am forced to higher a lawyer to address this matter because no one at 1^st Data will help me. Think long and hard before you trust these people with your money, business data or anything else for that matter.

I have to agree with most of the reviews done. The customer service is terrible — I have not experienced anything like it. They just do not care about making their customers happy. They definitely try to make money out of you any way possible and not following up on their promises is one of the ways for them to make money. Stay away from this company.

Stay away. Customer service is terrible and they will find a way to scam money from you. It is institutionally corrupt.

This company is a huge scam and a bunch of liars. They promised me things would flow normally for my business. After 5 weeks, they began withholding 100% of all funds processed by them. Without securing an expensive emergency loan this would have bankrupted my business. They withheld these funds, over $ 58,000 for 4 months! It would have been more but I switched my company over to PayPal after 3 weeks of them withholding funds.

My company is very displeased with First Data, their Tele Check product, and with Account Executive Preston Atkinson. His persistent unresponsiveness and business practices have prompted this review as well as a BBB complaint.
In brief, we worked with First Data during the formation of a new business venture. Due to changes on our end (things in business often don’t go as planned) the rates they provided proved rather impractical for us and we’d end up paying a very high percent of our receivables back to First Data in processing fees.
We contacted Preston Atkinson about this in 2010 and he said he would investigate and get back to us. A few more emails later and we had never actually gotten to have that conversation. He dropped off the face of the earth as far as we were concerned.
Finally we grew tired of paying the high monthly fees (which would not have happened with Paypal or Stripe) and called to cancel our service. At this point they said we cannot cancel because we are on a 3-​year contract. After carefully reviewing our contract documents, we could not find any mention of this. However, First Data insists that all they can do is move us to a lower plan until October when our time is out.
I emailed Preston Atkinson again on 1÷14÷2013 to try and speak with him about the situation and ask for a copy of the 3-​year contract we supposedly signed. As of 1÷20÷2013 there has once again been no response.
We are finished waiting. We’ve closed our business and resigned ourselves to paying First Data’s monthly fees for another 9 months until our «contract» runs out.
However, fellow entrepreneurs, do yourselves a favor and steer clear of these guys.