Floors 2 Luv

Tony,
In your rush to complete our project, you have failed to supervise your «crew». Our floors have indeed had the first coat of polyurethane applied as you said it would… even before the stain was dry. I know this because the stain was not dry when I came home and checked at 5:20 pm and now the entire house has had the poly applied which is still wet. According to DuraSeal, the stain is supposed to be allowed to dry for at least 8 hours, unless of course, you chose to use the Quick Coat which requires 2 to 3 hours before the finish coat is applied. Since the stain was still wet in the dining room 1 hour ago, neither waiting period was adhered to. We did however notice than there is uneven sanding (ripples) in the dining room just by looking through the door. I have no idea how many other places we will find once we can enter to inspect. Inspection and supervision are YOUR job and we have barely seen you at all during this process. Any areas like this will need to be corrected. Of course the stain is nowhere near the color of the brochure or either of the samples.
We also are unable to properly lock up the house due the the wet finish. None of the windows have been locked or shades closed and most of the lights are still on. We weren’t even told your guys were leaving for the day. Which PoloPlaz product did you use? How long before the floors can be walked on so we can lock our house? From what I am seeing that is likely to be tomorrow.
We also need to schedule the baseboard installation and a few hours notice (which we have not received) is really not enough time…
Not pleased or happy,
Steve
One star is too much for this highly unprofessional greedy guy who Blesses You constantly.
BEWARE.