Fulton Stephanie C Obgyn

WORST EXPERIENCE OF MY LIFE!!! This doctor and her entire staff are HORRIBLE!!! I cannot overstate my frustration and disgust with this office. Every appointment I’ve gone to I’ve had to wait for a minimum of an hour past my appointment time without even so much as an I’m sorry. Even once in the exam room you wait for another 30 minutes sitting in that damn embarrassing open robe. The office is old and cramped and gross. And heaven FORBID you need your birth control Rx renewed or anything else after hours or on the weekends. After getting insulted and hung up on over and over and OVER again by the after hours on call service and them refusing to talk to me or contact my doctor I kept calling back insistantly and kept getting rudely hung up on dozens of times or put on hold forever and they’d refuse to pick up. After calling all day long they finally put me to the on call doctor who refused to take 5 seconds to refill my Rx and prevent unwanted pregnancy, she said it would be irresponsible of her to extend it for even one month and instead recommended I use Plan B!!! In my opinion as a woman and as an ObGyn, that is DESPICABLE!!! I am outraged!!! To recommend essentially an abortion pill as a «responsible» substitution for her taking 5 seconds out of her day to extend my birth control for ONE MONTH until I could make my annual appointment and not risk unwanted pregnancy is disgusting!!! I’ve NEVER had a doctor that would rather risk an abortion than make one small exception and extend a yearly birth control Rx for one single month. They were rude, unsympathetic and insulting. I’ve never been so disrespected, ignored, or mistreated by a «professional» organization in my life. This doctor and her staff care ZERO about their patients. Be warned.

Amazing, amazing, amazing. She has been my ob/​gyn for a year and delivered my first baby. She has been so knowledgeable, and her staff are like friends. She’s the only one I’d trust to deliver my babies.

I tried to give her another chance, I thought it might be a fluke, but NOPE. I went to see Dr. Fulton after calling around to find an OB. The first visit, my hubby and I waited for 2 HOURS. We were not told she was running late, and it was our first visit, anxious to hear the baby’s heartbeat. When we finally got in to see her, she simply told me, yes, you’re pregnant. NO DUH! No doppler, NOTHING. I was already 10 weeks. She also harped on my age, and scared the SH*T out of me even though no tests had been done yet to point to anything wrong. The second visit, there was NO DOPPLER AGAIN. She did a pap smear, and while she had the speculum in, digging around, she decided it was time to chat about genetic testing. Even though I said I was not interested in the risky, optional test (Amniocentesis), she told me she was going to schedule it anyway. She did not listen, seemed uncomfortable, and had a terrible bedside manner. The worst part, she talks in a condescending baby voice.

WOULDN’T GO BACK IF YOU PAID ME! Wow, just left this office very upset. Although MD Fulton herself is very nice, her staff is incredibly rude. Average wait time is 35 minutes or more. She forgot to do my breast exam during my initial well woman’s exam and when I came back to do pap-​smear weeks following she forgot again although the nurse had said she would. When describing a symptom to a nurse I had told her the color and description to which she quickly replied «and what color is it?» I had to repeat what I had just told her 1 second before.
So I had just been in the week before and was sure I had a yeast infection coming so I called to see if I could get the prescription and they said I had to come back in for a urine culture cause it could be something else. I have struggled with yeast infections and UTI’s forever and so I know when I have something but still I came in. The nurse had suggested to get there early around 8am since they had a full day and would have to squeeze me in. I said I would try to come around then if I could. However, like many other people, I have a JOB. I scrambled to get there at 12:30 since I thought they closed at 3 on Fridays? That’s what the google description says atleast. Upon arrival I was told no, I would actually have to get a swab test done as well but they would still see me even though it was late. When I got to the exam room one of the nurses said «Ya,. so I had told you to be here at 8?» I said «Yes, but I have a job, I did the best I could». She explained that they would still see me today but normally MD Fulton is gone for surgeries after noon. Okay, cool, I understand, my apologies, etc. So I sat in freezing exam room for 35 minutes waiting for the doctor. She came in and sure enough, we caught a yeast infection early on. Wrote me a prescription and said it never hurts to check. Great. On my wait out I stopped at the desk to pay. The nurse looks dramatically at her watch and looks at me as she barks out my co-​pay amount. Repeats what other nurse had told me about 8am thing. I just said ok and told her it wouldn’t be an issue because this would be my last visit here. She said ok. I requested a copy of my last weeks pap smear results. She sent me out to the front room and said she’d have it in a sec. When she opened up the window to give them to me I asked for a receipt for the co-​pay I just paid for this visit. She looked perplexed and aggravated and said she could «Hand write one» for me because she’s just a nurse and the receptionist was gone and that she was stuck there because they decided to still see me this late. ??? Really? This is when I got upset. I said, «Look, I’m sorry about the 8am thing but I’ve already been told 4 times by the other nurses about it. I don’t need another person telling me for the 5^th time. This is ridiculous. I don’t need to get bitched out by everyone in this office on my way out the door. I will never be back here again. This is ridiculous.» At which point I demanded a pen so I could hand write my own co-​pay reciept since she was too incapable. She said she was sorry I felt that way and that was it. Needless to say, i will never be back here again. If the doctor seeing me at 1 o clock in the afternoon was such an inconvenience and set all the nurses back SO much, they should have never seen me in the first place and just rescheduled for a Monday. I would have had no problem with that. And on a second note, Do they think i really ENJOY coming to the doctor??? No one does! I don’t want to be there anymore than you. Have a little compassion people. And if you can’t fit someone in time, then just reschedule! It’s not that difficult. Never have experienced such snooty, rude, mistake prone «professionals» in all my years going to a gyno. Disgusted.

Dr. Fulton is a nice lady, and she operates near Herman Memorial on the north loop. She has an office to herself, which is a plus, and also has a nice staff. It is generally easy to get an appointment with her when needed.
However!, I do have a few qualms with her services. One time she diagnosed me with an STD and totally freaked out my husband and had me tested and started on medication for it… and then my test results came back negative! UGH. How horrible.
Also, I understand that she can’t be delivering babies 24 hours a day, but I had my fist baby on a Friday night and I ended up having some strange and foreign doctor at the hospital deliver my daughter and all this women did was yell at me and act like I was taking up too much of her time. To this day, Dr. Fulton has never even met my daughter, nor did she visit me in the hospital after the delivery. I have continued to use her as my gyno, but as for my OB next time, no thank you! Perhaps a midwife next time?