Happy Housekeeping- Eco Friendly

I have been a Happy Housekeeping customer for about a year and a half now. I have been always been very happy with the level of service. They are really flexible, come on any day of the week, and are ever willing to work with you on rescheduling as needed. The housekeepers themselves are courteous and we have never had cause for complaint. On the few occasions that they have been late, they have always given us a heads up well in advance. As others have pointed out, you pay by credit card and so billing is straightforward.

This is a great housekeeping service that I highly recommend. Times are flexible as this service can be obtained 7 days a week unlike other housekeeping businesses I reviewed in the area. It’s also easy to change your service times if something else comes up. The housekeeper assigned to me does a real good job. The billing system, once you become a regular, works great for me because you can pay by credit card. On another service I used before, I would always have to pay a visit to the ATM before their arrival. I have no complaints.

I had a terrible experience with this cleaning service. The cleaner, Geneva, was not thorough, and left visible dust on empty shelves and dirt on the floor. When she was almost done, I walked through a bit and asked her to check the surfaces again because I noticed a lot of them were still dusty (desks, windowsills etc), but she only revisited the two I specifically called out. I don’t think I should have to tell her every little surface that needs to be cleaned. I felt the general standard of cleanliness was very low.
I called Kristine to express my dissatisfaction, and she became quite rude. She became defensive very quickly, so she’s apparently used to people being dissatisfied with the service. There is a disclaimer on the invoice about asking the maid to address any concerns before leaving. However, it did not seem like any concerns we raised would be addressed correctly. Kristine did offer to have Geneva come back and clean but was incredibly rude about it, raising her voice. I declined the offer because I did not feel she would do a good job if she came back, and I did not want to stand over her and tell her what to do because that is a terrible customer experience for me and a terrible working experience for her. I asked for a partial refund (not a full refund because I am reasonable) and was refused. For $ 60/​hour, I expect better.

After experiencing many disappointing cleanings with another company, I was a little weary to try Happy Housekeeping. But I could not be happier with this cleaning service! From day one they have given my apartment a thorough cleaning each time– it is clear someone is paying CLOSE attention. That makes me feel like my business is really valued :) Our cleaner, Geneva, is friendly and attentive. And of course, we love that they only use natural products.

Kristine and her team at Happy Housekeeping are awesome! They came to the rescue for myself & my clients at the last minute after another company cancelled on us! My clients were moving into their new home, and I am very thankful they helped us out. Home was detailed, and cleaned to perfection so they could move into their home on time! Thanks Kristine. Will definitely be speaking with you soon for the next one!

Really disappointed in the service at this point. Been with them for about a year and been through 3 different people cleaning. Service started with thorough cleanings, but kept changing personnel and dropping services for the price. Discontinued service due to lack of consistency. Too bad.

Tried them for the first time today and all I can say is that I am VERY satisfied with the cleaning service! My maid’s name was Helen and she was very professional and friendly. She showed up earlier than scheduled and took a look around my condo before getting started. It was the extra things that I noticed that I don’t usually get with other cleaning companies: vacuuming my sofa, sweeping under my bed and couch, and changing my bed sheets.
They use safe, eco friendly products, which is great if you have little kids or pets.
All in all, this company is definately the way to go if you are unhappy with your current service or trying to hire someone for first time. Also a plus is that you talk to the owner, Kristine, directly when booking. She’s very helpful and accommodating to try to fit your schedule. I have already booked my next cleaning appointment!

I hired this company as a birthday present for my mom. Kristine was SOOOO helpful in helping get me prices I could afford and getting everything set up. She has always been quick to respond and is great to deal with. I was not there when the first service was completed, by my little sister texted me during the process saying the maid was «an angel» and my mother cried because she was so happy with the service and had wanted a maid service for 15 years. I will be using this service for my mom for many months to come and I HIGHLY recommend that you do, too!

We have a small bungalow in the heights and have been using this company for several months. After a few not so great experiences with other cleaning services, I found Kristine to be a pleasure to work with. She was responsive, quick to schedule us, explained the process and ensured we knew what was going on every step of the way as this was new to us. She is available by phone and text if we need to make any last minute changes to our schedule. She’s been flexible in doing that on multiple occasions when needed to make things more convenient for our family. Helen is wonderful! She’s friendly, easy to talk with and open to feedback. She consistently provides us with a clean and fresh feeling and smelling home. I would recommend Happy Housekeeping and definitely request Helen if she’s available

Kristine was very thorough explaining everything over the phone, and scheduled my clean for the very next day. Helen was running early, and I was called to make sure this was okay. She is here now and doing an awesome job. As I walk around and see what she has done, I’m very satisfied. Plus, she is very sweet and patient with my youngest daughter following her around. Also not afraid of our big, goofy dog. A+++

It is quite possible that when they do show up, they do a great job. My experience was that no one showed up for my Saturday 9 a.m. appointment. It was an hour and a half after that appointment, i.e. 10:30, when they said that they couldn’t locate the original house keeper, and that they would send someone else at 2 p.m. At 2:10 they called to say that the house keeper was finishing up at another place and would try to make it at 3 p.m. At this point, I decided to call it a day. i’d already missed my morning workout, and cut my errands short in the afternoon to be around for the 2 p.m. appointment. Christina was very courteous each time she called, but I lost a Saturday, my house is still dirty, and I have family coming in from out of town… enough writing, time to get to cleaning the house!

After having a terrible experience with another cleaning company (where they failed to show up 4 times), I decided to try Happy Housekeeping. Very professional operation all around, from booking to the actual appointment!
The two cleaning professionals showed up exactly on time, and went to work cleaning everything top to bottom as a team. My house looks and smells great, and they even got rid of a few soap scum buildup spots that I’d never been able to scrub off on my own.

About 6 months ago I recently became an owner of a three story town home near the galleria area. Along with me I brought 3 little dogs. I work long shifts working with animals so when I come home I’m just too exhausted to even clean. I know i’m dragging all this animal fur and mess in the house with me. YUCK! So it was time to finally get a maid service. I got a referral from a friend and decided after 6 months without deep cleaning it was time.
Geneva was the maid that came over to my house, my first impression of her was she is very sweet. She took a look around and began cleaning starting from the upstairs. I had guck in my toilet and dried wax in my sink… like magic, it all came out! Thank goodness! She scrubbed and took out all the stains on my countertop and cleaned every corner. My second floor is all wood and that’s where my dogs stay when i’m not home, so it definitely needed the most attention. She used eco-​friendly cleaning products which is love because my dogs tend to roll on the floor and play with their toys there. So it was definitely a big plus. She doesn’t move furniture so I moved my coffee table so that she could vacuum my rug in the living room.
The cleaning took about 2 to 2 and a half hours to finish. Which wasn’t as long as I expected because my place was in desperate need of a deep cleaning. After she finished the place looked spotless! I loved it so much and it felt so clean that I decided to schedule her to come every 3 weeks. I definitely recommend this cleaning service if you simply just don’t have enough time to clean or every now and then you need a deep cleaning instead of just a surface clean. Great service, and took her time. I didn’t feel like she was rushing to leave. Two Thumbs Up! =]

This review is long overdue. I used Happy Housekeeping at the end of August. I was inneed of a good deep ccleaning to prepare for family coming over. I have never ised accleaning company and did not know what to expect. The service exceeded my expectations. The 2 ladies were awesome with quick service and great attitude. I stayed out their way and let them do their thing. Very ompressed and I learned about them on groupon!

I had to move out to my apartment quicker than I expected. My move out date was on Monday and majority of the places I called was closed or they charge per hour. My moms friend referred me to this place and talked Christine. She was super friendly and got someone over on a Sunday afternoon! Definitely recommend they were very thorough

I really was in need of a good house cleaning and found Happy Housekeeping on Living Social deals. There were several different house cleaning deals running but chose this company because I noticed that they were Enviro-​friendly and I really like that because I have allergies and am sensitive to strong household products. After buying the deal, I called to make my appointment and the lady who answered was extremely nice and accommodating to my request to come out on a weekend and they didn’t even charge extra – pretty cool.
They came out on a SUNDAY and the maid was very punctual! She cleaned in areas that I didn’t even know existed! lol. I was really impressed because she cleaned out a crap load of grime that was hard to get out in my bathroom. Instead of rushing out or worrying about how fast she could finish my house, when she was done, she asked me if everything was to my liking! WOW! I really like that. I was really happy given that they were accommodating and did a very good job! I would definitely use them again and was told that I would get an even better discount the next time around. Can’t beat that!