The Guys at the Heights Guitar Tech are INCREDIBLE! I moved to Houston a little over a year ago from NJ, and i am SO thankful that i found this place for my guitar needs. I bought a BC Rich Warlock Kerry King Graphic Guitar a while back that was in terrible condition… The Bridge pick-up was beaten up, the Neck pick-up was held on by duct tape, i was missing knobs, the strap locks were rusty and bent and to top it all off, the bridge was severely bent forward. I wanted to fix it up to give to my Girlfriend for Christmas so I called them up and spoke to Ed who told me they could help me out. I showed up to the place around 12pm and was immediately suspicious given the surrounding area. I walked inside and was amazed. Its a small shop but very nice — they have beautiful guitars on the walls, and all the best tools of the trade. Most places like guitar center or other repair shops have a huge mark-up on their repair services, and take forever to get the job done. Ed told me exactly how much each part costed, he didn’t push any over-the-top changes. He simply told me exactly what needed to be fixed, and the most effective, cost efficient way to do it. AND they told me it would be ready by tomorrow(surprisingly). We agreed on $ 120 for the complete set up, all of the fixes, the parts etc. I got a call around 5:30pm the SAMEDAY saying it was ready and i could come pick it up. Now, anyone in Houston knows that getting anywhere at 5:30pm is nearly impossible… I live in the Galleria(which is the epicenter of rush hour). After hearing this, Ed said that if needed, he would wait for me to get to the shop, which was SO nice of him! When i got there i was amazed to see the beautiful job that they did. I am SO satisfied with the service here. I will definitely be going back to these guys with my other guitars. I ABSOLUTELY recommend this place for everyone. Do NOT waste your time or money elsewhere, Heights Guitar Tech is the place to go for ALL guitar related repairs. Thank you Ed and Bob! Pros: Quick, and Exceptional Service Affordable Pricing Customer-Oriented Staff Incredibly Knowledgable Staff Close to 610 and i10 Cons: None
Justin S.
Rating des Ortes: 5 Houston, TX
Went to this place after buying a used guitar. I asked for a setup and boom it was done by the end of the day!!! They did a great job and were very helpful and cool to talk to. They have a few guitars for sale in the shop and are more than willing to let you try them out. They have all the right tools to get the job done right. Don’t ruin your rig at home, take it here.
Elvis P.
Rating des Ortes: 5 Houston, TX
Awesome place. I needed some advice about my guitar pickups and Ed helped me with any question i had. I wanted a basic guitar adjustment and expected it to be done in a day or two. He told me he would have it done at 5:30 the same day and called me at 4:00 telling me it was ready. I was very suprised how quick it was was ready and my guitar feels and sounds better than ever. Its good to have a reliable place like this.
Michael S.
Rating des Ortes: 5 Houston, TX
I’ve been to numerous guitar repair shops and this one does very fine work. Ed, the tech who worked on my guitar, is super nice and just want to do what’s best for you and your instrument, not gouge you on extra repairs. Also Heights Guitar Tech has the FASTEST turnaround I’ve ever seen in the guitar repair world. Usually a repair or upgrade can take anywhere from a few days to several weeks but both times I’ve left my guitar with them I’ve picked it up the very next day! That is totally unheard of. My guitars have a new best friend.