JQ Brick

I have used JQ before. So, I did not hesitate to contact them for a new brick job at my house. I called 4 times before I was able to make contact with a human being. None of my calls were ever returned. When a tech, Alex Guiteirrez finally came to the job site, he spent the correct amount of time looking over the job. After he left, he stated that I could expect a quote in the next day or so. Days and days went by and, predictably, no quote and no answer to phone calls. Finally after about 2 weeks, Alex answered his phone and promised a quote within an hour. No surprise, no quote. I gave up after this. Sad. And, very rude to be treated with such disregard after being a repeat customer. CAN NOT RECOMMEND.

I contacted JQ Brick to ask them to give me an estimate on some repair work. I talked to someone on the phone who said I would be called to set up an estimate. Two weeks passed. No call. Anyone can make a mistake so I called back. They apologized. A worker came to my house, looked at the problem, and said he would send me an estimate.
Bottom line. I never received an estimate or even a return phone call despite 3 follow up phone calls asking for someone to contact me. It has been more than a month since their estimator came to my house and 2 months since I first contacted JQ Brick to inquire about hiring them to do repair on my home.
I give up. If there is no follow through before hiring them, I have serious doubts about them showing up and completing the work.