Maaco Collision Repair & Auto Painting

My ’97 Honda Civic had been looking a little ragged. Since it still has a fairly low mileage for its age, I decided to give it some fresh paint.
I brought it to this location for an estimate. Even though this isn’t my closest Maaco, it did have the best Unilocal reviews. Matt the manager looked over my car and listened to my concerns. I decided on the second cheapest option, which came with a 3 year warranty, as opposed to the 1 year warranty on the lowest option. It was a few hundred dollars more, but I felt more comfortable going a little bit nicer.
Three weeks later I brought my car back first thing on Monday morning, and Thursday at 3pm it was ready to pick up. It now looks beautiful! My car was originally gray and I picked a light blue paint, #882 432. I was a little shocked at first by how bright the color turned out, it wasn’t what I pictured from the small swatch in the book, but I still love it! There was a small imperfection they had to redo when I picked it up, but overall I was very happy with the work and professionalism of this location. With the paint and replacing a headlamp, it came to just over $ 700.

I dropped off my daughter’s car after getting several local estimates. They were not the least expensive but only by a few dollars. Robin wrote my estimate and took care of the paperwork. He seemed genuinely happy to be there and, unlike the other shops I had gone to, took the time to explain what he was doing and what my options were. He quoted me 5 days for the repair.
Only three days after dropping it off Matt called me saying it was ready. He also told me the cost was less than expected. Nice!
Thanks Robin and Matt for being honest and fair! The car looks perfect!

Needed my 1998 Honda Painted and read the average reviews of other Maaco locations, so decided to give the Bellaire location a try.
Matt (the manager) gave me an instant quote. No pressure sales. Dropped off on a Wednesday and was Ready on Friday. Paint job was Excellent considering the cost of $ 600. Got other quotes for $ 2400+. Expectations was not like a Luxury car painting and showroom finish, but they do offer it.
Overall a Good Experience. And highly Recommend.
Car Looks Brand New again

I took my car in for an estimate for two sratches on my car. Scratches big enough to warrant a paint job. They quoted me an affordable price, less than half of the other estimate I received from another shop. I was told it would take 3 — 5 days.
When I dropped my car off I was supposed to head to the rental car shop after. This was a Monday and NOBODY was answering their phone, so Matt was nice enough to drop me off so that I could get my rental car. He didn’t have to do that. It was within walking distance and basically on the rental car shop to pick me up (it’s what they pride themselves on). But he did it and I am thankful for that.
I did not receive my car back within 5 days, which was a bummer because I was paying for a rental car and hadn’t budgeted for a week. I think perhaps the weather (it was rainy and cold) played a part in it. Whoever the manager that sits in the office is not very customer oriented. I could tell he didn’t really care when I called to inquire about my car. Everyone else that I spoke to however was very friendly. The price was affordable. It did not cost a dime more than what was quoted to me. The paint matched perfectly and I’m very glad to have my car back. Other than not having my car back during a specific timeframe I would say this was a pleasant experience.

I was very disappointed with the service. One God thing about this experience is that the paint job was good, matched the rest of the car well. However, it took forever, a lot longer than they originally said it would, which was very inconvenient since my husband and I work on different sides of town and I had no way to get to work. When I approached the manager about my issue, he replied by making excuses and didn’t apologize or try to find a way to make anything better. Also, I applied for the credit card they offer, their system went down and I had to call them repeatedly to find out what happened… They couldn’t give me an answer for more than a week, when I actually got the credit card in the mail. Just horribly disappointed, I wish I had checked the reviews before I took my car there.

I brought my car here for paint repair on the bumper. They quoted me an affordable price to fix it and let me know they could have it done by next day. I brought it there first thing in the morning before work and decided to leave it their after receiving a quote. They were extremely nice and even drove me to work that morning. As promised, my car was ready for pickup the next afternoon and looked great! I couldn’t be happier with the service and highly recommend to anyone looking for a quick, affordable, and quality paint repair on their car.

Great service and a great deal. My older car was in bad need of new paint.
These guys did a great job and a great price.
Highly recommend !
If I ever need any paint or body work I will be back.

I guess the ads for a 299 paint job are a ruse to get you in the door. I went the Maaco on highway 6 and the Maaco on Bellaire and the first one refused to even offer the 299 paint job and wanted over 500 dollars for a paint job. Then the one on Bellaire kept telling me that it wouldn’t work-​it wasn’t really a good paint job and trying to sell me something more expensive. I wouldn’t waste my time with these liars. He wanted 375 just to paint the hood of my car.

Only gave a star because I had to. These guys are awful! Started by them referring us to Toyota Rental Car and they, too, we’re awful. Never showed up to pick us up even after being called. Two different Maaco employees promised us our car would be done in 2 – 3 days. When we called to check on it they hadn’t even started on it and said it would 5 days at the earliest. We were heading out of he state and 5 days would NOT work for us. Robyn, the owner, was rude and argumentative. Terrible customer service and terrible franchisee. Stay away and take your car where the employees and owner know what they’re talking about. We rented a car to use while ours was being repaired so spent $ 130 for absolutely nothing!

My 1998 Avalon has been beaten by the Houston weather and was in need of a new paint job. Due to the age of the car, I didn’t want to spend a lot on a paint job and therefore decided to use Maaco. The manager was very helpful and appreciated my reservation about spending a lot of money. Instead of promoting one of their more expensive jobs, he recommend the least expensive. He promised the job to be completed in 3 days. It was completed in 2 days and what a GREAT looking job. Truly exceeded all my expectations in every aspect of the process. I highly recommend this Maaco locations.