Mann Eye Institute and Laser Center

Friends used to wave ‘hello’ at me from across the room and I had no idea who they were. Friends and family feared getting in a car with me if I was ever the driver; they used to make fun of me for always having missing car hubcaps (from hitting street curbs). Chances are, if there was a hubcap on any street in Houston, it was probably mine. That’s because I was blind as a bat — and unfortunately, I hated wearing contacts and could never find my glasses. ‘Squints’ was my nickname since high school and consequently, I have scary wrinkles.*
Fortunately, I met Dr. Paul Mann at a large gathering, and he eased me into the idea of getting LASIK, which I never knew was an option for people with astigmatism. After reading their reviews on Unilocal — many from credible or Elite Unilocalers — I knew I was in good hands. Also, they have locations all over Texas, but Houstonians are fortunate to have THE Dr. Matt Mann and Dr. Paul Mann right here in H-​town.
My consultation, pre– and post-​opp appointments, scheduling, meeting with their account/​finance consultant, etc. were all flawless. And the surgery itself was painless. I had my surgery in the morning, went home, took a nap, and that same evening Ubered over to Feast With The Beast at the Houston Zoo. Yes, I had to wear wonky sunnies at night but I looked coo’ like the Terminator.
My surgery was in Nov 2013, and 2+ years later I have better than perfect vision (on occasion that might suck because I can see every flaw in the mirror). However, Dr. Paul Mann also operates The Botox Bar, so there ya go. Blind no more and wrinkle free!

Great doctors, but staff does not follow through with faxing prescriptions. I’ve had to follow up via phone and e-​mail on more than one occasion.

I have now twice been scheduled to have surgery to reduce my dropping eyelids.
First time we had to reschedule because the wrong procedure was scheduled.
The second time i get notice 16 hours prior to surgery that they only now realise that the insurance approval had expired 6 weeks prior.
Such amateurs one has to seek long to find. Needless to say I have now cancelled the procedure and I am not going back to these quacks.
I do not recommend them to do anything remotely related to medical services.

I am very happy with the results and «customer care» I have received from Mann Eye Institute over the past 20+ years. I have had the pleasure of working with Dr. Mike Mann, Dr. Paul Mann, Dr. Phillip Brunson, Dr. Martin Baumohl, and others. All of the doctors and the staff have been attentive and helpful whenever I needed anything. I have had cataract surgery, lasik surgery, and YAG surgery. I had new hi-​tech lenses implanted that allow me to read and see at distances without glasses. It is a new sensation since I had worn glasses since the age of about 8.
Overall I have been extremely impressed with the skills of the doctors and their patience in explaining my medical condition and my options. I am a very satisfied patient and I would recommend this organization for routine eye exams to complex surgeries.

I wouldn’t recommend Mann Eye. They performed my LASIK procedure. Everything was great leading up to the procedure. Everyone was very attentive and made me feel like a priority. It was great. However, after the procedure, which I paid in full that day, all that customer service was out the window. My call wasn’t returned and when I went to the office to discuss my issue with my left eye, I was treated like a bother by both doctors.

I had my LASIK surgery in 2008, and my vision is still better than ²⁰⁄₂₀. I was the biggest scary cat, but the procedure was painless and so fast. This surgery was the best decision I’ve ever made. No more contacts or glasses!

I read many reviews before I decided where to have my LASIK performed. Mann Eye seemed like the best that I could tell. I made an appointment. When I got there they whisked me away from room to room checking my eye sight. After an hour or two they told me I was a candidate for LASIK. There was a small debate whether I should go with blended or both eyes, but in the end we decided to do both eyes for sharper distance vision. I asked if there was a chance they could perform the surgery the same day. By luck, the had an opening later that day. I left and came back later for the surgery. They check your eyes again and then get you ready for your surgery. The surgery itself probably took about 10 minutes. I know a lot of people wonder if it hurts. They put some drops in your eyes that numb them. Besides feeling some pressure from some suction type of device, you don’t feel a thing. I could see the whole time and it was easy. After the surgery you go home and rest for a bout 4 hours. Your eyes will itch during this time. After that, all is good. Just keep putting in the eye drops they prescribed and you are good to go. I can see far distances again. I just went to see the Astros at Minute Maid and it’s great to see all around the stadium again. I can see the players on the field and all the stats posted around the game. It’s also nice to drive around and be able to read the street signs again. They had a special going on when I went and it cost $ 3800 for both eyes. That seemed like a fair price to me. The people at Mann Eye were really nice, the price was right and now I can see well. Seems like a good deal to me.

Every staff member I encountered during my first visit here was awesome. They were super nice and informative. I felt like I was in good hands the whole time. Bonus, they give a little gift bag when you check-​in to Unilocal,yah! I plan to make this my primary eye doctor. They did extensive testing, testing I have never had before, and I get exams every year.

OK, so I was the biggest skeptic of this new technology but I am so thankful I finally decided to do it. The hardest part was literally willing myself to go into the appointment surgery morning.
I got my eyes done by Dr. Mann Sr. and he was a great doc to have. He has wonderful bedside manner to calm you down and talks you through the entire process. He truly is amazing at what he does, especially when you watch the video of your surgery it. The video will make you cringe but amazed that you didn’t feel any pain! The most uncomfortable part for me was when they held my eyes open for the first eye, it felt a little rough but the second eye was a breeze. You lay down, look at the light, things happen very quickly, and somehow you’re walking out of the room.
Luckily Mann Eye has a financing option or this would not have been possible for me. I went from not being able to see the classroom board sitting five feet away to how seeing ²⁰⁄₁₅. Maybe I can be one of the cool kids sitting in the back now haha. If you’re scared but super over the fact that you aren’t functional without your glasses take the leap! This place is professional and will not let you wait around their office long. My appointments were all on time and efficient. Surgery day I was only there for an hour and a half. After the procedure I came home, passed out, and when I woke up I was already cooking and doing everything I had planned to put off that night.
I am a believer. This is truly a life hanging experience. The investment will pay off through work, school, driving, a walk in the park etc etc.
I hope this review gives you an idea of how all this works but feel free to message me for specifics. Good luck!

During my free LASIK consultation, I was ushered around courteously from testing room to testing room. Waiting no longer than the time to allow dilation drops to work was outstanding — the whole appointment seemed to take only the necessary amount of time with no idle dawdling.
When I sat down with the scheduling associate, I was easily able to obtain the time slot requested with the namesake doctor.
Overall, I felt the facilitate was highly organized, very clean, professional and very well practiced in their craft. Although I have not had my LASIK treatment yet, I feel more than confident that I will be in capable and expert hands on the day of my procedure. Five solid stars for Mann Eye.

I had Lasik two days ago and so far I am very happy with the results. After over 30 years of wearing contacts, it is an awesome experience to wake up and be able to see.
I had the free Lasik exam at my local Mann Eye clinic, but chose this location for my actual procedure. I was really nervous on the day of the surgery, but Dr. Mike Mann and his staff did an excellent job of answering all my questions and assuring me that everything will turn out okay.
Immediately after the surgery, I could see, but it was a little fuzzy. I had no pain or discomfort post surgery and didn’t need the numbing drops. I did get the blended vision which is taking some adjusting, but in the long run I think will be for the best since I don’t want to have to wear reading glasses.
The facility is very nice and every one I came in contact with was very professional. My only complaint was that it was very «business» like and not very personable. It was obvious that they do a lot of procedures and like to keep things on schedule.

I’ve had the best experience working with Mann Eye Institute for my LASIK Surgery last January.
Every follow up experience and even my refinement surgery experience was the best one could ask for.
I truly feel that the investment was worth every penny! It’s very clear that they care about their patients.
Dina Owens, the surgery manager is so great to work with. She has the most pleasant attitude and takes her time with everyone.
My boyfriend is having LASIK surgery this week and I wouldn’t have allowed him to go anywhere else but with the great staff and doctors at this Mann Eye location.

Mann Eye Main St. Is amazing! I love this place. They have amazing customer service, surgery outcomes and the doctors are phenomenal.

Just had my one year check up with my eye doctor, and my vision is GREAT! He couldn’t believe how well my eyes healed and said if I hadnt shared that I had LASIK done he wouldn’t have been able to tell just by looking! :-)

FORGET about trying to get ahold of this place ever. And be prepared to pay more than double you’ve ever paid for contacts.
It’s like a really bad joke.
I feel screwed and disgusted.

My name is Kelly and I am an employee of MEI Katy. I’ve been in the eye industry for 16 yrs and I have to say that MEI is by far my favorite employer! Their quality of care goes far beyond just helping patients with eye exams. Their employees and patients become family very quickly. I am very proud to say I work for an employee driven company! I hope to be apart of this team for a long long tine!

My husband and I could not be more impressed with Mann Eye Institute. From the second we stepped through the door, we were greeted with friendly faces and welcoming words.
We went in for my husbands’ LASIK consultation at 8AM on a Friday, were seen immediately, went through the entire process (you do get shuffled around but they run it much like an assembly line and it’s extremely efficient!) It was probably about an hour and a half of screenings and seeing different doctors… but in the end we were actually given the go-​ahead for my husband to have his procedure done THE SAME DAY! We thought we would have to wait a few weeks but the stars were aligned and the staff was so incredible and efficient! We left the office at 10AM for lunch and came back at 2 for the schedule surgery!
We have just left and he is now home recovering, it’s 4:30 PM! We go back tomorrow morning for his follow-​up appointment and he is already seeing clearly!
We are so impressed with the staff — I wish I could remember everyone’s names, but need to give a special thank you to Dina and Priscilla, Dr. Paul Mann who performed my husbands surgery, and my own personal thank you to Dr. Phillip Brunson who sat by me and explained every step of my husbands surgery while I watched through their window and a large TV screen!
Such an incredible experience we had today. My husband is happy, I am happy, and we are so blessed to have found the Mann Eye Institute!

My vision kicks ass now.
Seriously, I’ve never had as good of vision as I do now. I’m 19 and have worn contacts and glasses for as long as I can remember. My prescription (contacts) was –6.5 when I decided to get LASIK here. I now have vision that is nearing ²⁰⁄₁₅.
People are awesome, procedure is easy (not completely painless but pretty darn close), and the eyesight is amazing.

This is a review in two parts.
As far as the MEDICAL procedure, Mann Eye Institute was great. My LASIK procedure went off without a hitch, I now have ²⁰⁄₁₅ vision, & I feel like I was given good support, lots of information, & that Dr. Mike Mann was the exact right Jedi surgeon to lightsaber my eyeballs. No regrets on any of that.
But as far as the BUREAUCRATIC procedures, I have been really disappointed. My surgery manager, Dina Owens, was difficult to get ahold of when I had questions about financing. And the «24-​month interest-​free» financing that Mann Eye offers? Is actually a product of GE CareCredit and they are AWFUL. You can pay them online — but only using a checking account (a what?). Were you planning to pay for your LASIK with your HSA account? Well then, for each & every monthly payment you will have to call a customer service representative and pay $ 10.00 for the privilege. Over 24 months, that will be $ 240 in service fees for your interest-​free loan. I realize this is not Mann Eye doing this, but they are the ones offering this CareCredit service. Buyer beware.
One other minor quibble — who the heck hands out tiny bottles of medication labeled «Magic Drops»? What if I had some sort of allergic reaction to them? Do I hand the bottle to the EMT & tell them «I was blinded by magic»?

LOVE IT LOVE IT LOVE IT!
I got Lasik surgery back in August and I am LOVING every dollar spent on it.
Yes this place is more expensive than others but do you really want to trust your eyeballs, on a surgery that you could go blind on, to a place that charges less? I would rather save my money and go to a top notch place like this.
I was thoroughly impressed by how many free eye exams I was given before the day of the surgery. I got my initial consultation in May to find out that I was eligible for the surgery. They told me that my eyes were dry and i needed to put eye drops in to prepare them for the procedure. It seemed like every couple weeks they were giving me another complete eye work up to check my corneas, dryness, and whatever else needed to be checked (I’m not an eye doctor :))
The day of the surgery I must admit I was a little nervous but the doctor is super nice and all the nurses made me feel at ease. It made me feel even better that the doctor almost didn’t do the procedure because he didn’t like the way one of my scans looked. That showed me he cared about doing my procedure and not just trying to rush around. He did finally give me the ok after I go scanned again.
The procedure is kinda crazy but its quick. Everyone was super friendly and made me feel at ease. The most important thing is to follow their instructions for the recovery period. Not only do they do a fantastic job before you get the surgery but after as well. I have three check ups to find out I have ²⁰⁄₁₅ vision!
I am very glad I waited this long and saved my money to get this procedure from the Mann Eye Institute. I would recommend them to anyone thinking about getting Lasik. I love my new vision.
Thanks Dr. Mann and crew!