Motors On Wheels

Excellent selling experience. Had my car appraised (~45min) and sold my car here a week later (which took ~15min total). Very pleasant and up front staff to work with. Texas Direct Auto had a very strong offer (which Joad acknowledged) but MoW still beat by $ 200 (basically the top of the wholesale value estimate per KBB). Also — I indicated that a friend had referred me, which earned my friend $ 100. Finally, they paid for my über ride home (w/​in 20mi of MoW) at the peak of rush hour. I would recommend MoW to anyone.

The process of buying a car can be seriously stress-​inducing. After many, many hours looking for used cars on Carfax and having a less-​than-​impressive experience at a mainstream, big-​name dealership, my husband and I finally headed to Motors On Wheels, only a few minutes from home, after reading all the amazing 5-​star reviews online. It has to be pretty great if so many people are raving about it, right? And they did not disappoint in any way!
My husband and I bought a 2012 Honda Civic from Nasar who was completely pleasant to work with and never gave off a ‘salesman vibe’. We arrived around 1 something in the afternoon and were out the door with our new car, financing and all, by 5:30. Nasar and the gal at the front desk were so helpful during the whole process. Even though it was the day before New Years Eve, we never felt rushed or in the way. Water is provided in the lobby along with couches and chairs while you wait for things, and there’s a convenient bathroom as well.
I would recommend Motors on Wheels to anyone in Houston looking for a used car. Don’t go anywhere else!

I came across this place online, while preparing to sell my three year old Mazda 3.
So I brought my car to this place, just a block of Westpark, and prepared myself to be shunted aside, ignored and hard pressed to sell cheap.
What I got was one of the owners, Joad, who personally drove the vehicle, then sat down with me to explain how his pricing decision was made. I know that I would’ve gotten more selling to a private individual, but I am convinced that I received a fair offer from MOW.
What really amazed, me however, aside from the pleasantness and professionalism of everyone I dealt with, was how efficiently the transaction was finished. Within five minutes all of the paperwork had been signed, a check drafted, and a free Über car called to drive me home.
Definitely the most pleasant experience I’ve ever encountered selling a used car to a dealer.

Joad (co-​owner) was a pleasure to work with. It can be tough to get a hold of people when calling so your best bet is to invest 45 minutes and head to their Waldo St location. I suggest you get a valuation at Texas Auto Direct first and then come here for an offer beat. The deal was executed quickly and fairly without hassle and bureaucracy; definitely the benefit of dealing with a privately owned business.

Joad is an awsome guy to work with. Just bought a burgundy Saturn Outlook from him and he delivered on everything he promised. Great experience from start to finish.

Placing a 5 star review on motors on wheels simply does not cover my experience. I truly don’t have the words to express how helpful Joad was. Being unfamiliar with the area everyone went out of their way to help me with things well beyond our business transaction. They even gave me a ride to the airport! The values and culture of this company were truly appreciated. I highly recommend MOW.

My husband and I came to MOW with little expectations as we both dread the car shopping ordeal. We anticipated the typical car salesman pressure and deception so we’re entered with guards up. Our experience couldn’t be further from the typical. Joad helped us and was extremely patient and helpful. We never once felt as if we were being duped, pressured or deceived. In fact, the particular car we looked at online was listed beneath market value by $ 1000. We asked Joad why this was and turns out, the price listed was actually an error on their part, they changed the price online immediately but Joad said he would still honor the original listed price even though he would make no money on the car! In addition he also agreed to take care of a couple minor concerns we had with the vehicle at no additional cost. Joad was great! He never hovered or pressured us to make decisions. Another couple came in after us and wanted to purchase the vehicle we were considering. Joad gave us a heads up but we still never felt pressured and he said he would honor the «1^st come, 1^st serve» rule. We had an amazing experience here and would recommend this dealership to all!

Where to even begin? I just recently purchased a 2009 Honda Odyssey with about 76k miles on it from MOW. I somehow managed to be without a car in Houston, TX for around 3 months. I was very apprehensive about the car-​buying process (I owned my last car outright for just over 10 years), I really didn’t want to have a car note, and was just overall exhausted about the whole ordeal. Every dealership I visited I looked at with a cynical eye. Finally, after a lot of soul-​searching, and the not so gentle prodding of the various family members that allowed me the use of their cars while I car-​shopped for 3 months, I decided I just had to do it. I had to buy a car like yesterday! Picked up my 4 y/​o from school 1 day and headed over to MOW about an hour before they were to close.
From the beginning, I never felt rushed in looking. Jennifer greeted me warmly and directed me to Joad. There was no high pressure sales tactics. He let me look at the vehicles I wanted to, and let me test drive on my own as well. I ended up just looking at the Honda actually. I went ahead and made the purchase that evening. They were able to find me financing at what I consider a very good rate given my circumstances. Joad let me know if there were any problems within the first week to let them know immediately so they could take care of it.
Well, this is a used car so I didn’t expect it to be perfect. There were a few things that cropped up; the passenger-​side window decided to stop working. Some of the buttons would fritz out. I thought, oh crap! I’ve somehow been bamboozled. I shot off an e-​mail to Joad on a Sunday evening with my list of grievances. He responded via email in under an hour telling me to bring the vehicle in the next day if I could. I couldn’t respond immediately so he actually followed up with a phone call the next day. After speaking with him I brought the car back. They threw me in a nice loaner and whisked the car off for inspection. Turned out the window motor had gone out. They replaced this immediately. Also, I was having some issues with the DVD headrest monitors not working consistently. They couldn’t find anything wrong but Joad suggested installing a fold down screen for a low price instead. (My kids had already fallen in love with those darn monitors and who knew the peace they would offer? LOL) It would take less than a day and they could have the car back to me. I just dropped all this $$$ for the car, what’s a little bit more at this point? Sure, I say. And off I go.
I get a call a little later. They’re sorry, but they realized that due to the rear A/​C and the location of the sun roof, they won’t be able to install the screen we agreed on. So, instead they’re going to replace the headrest monitors and they’ll absorb the difference. Well, okay, I say. I’m a little impressed that they make that offer. Then again, I did just buy this car so shouldn’t the monitors work anyway? But, then again, this is a used car purchase and there are no guarantees.
I go back the next day. Joad shows me what they’ve done. I had to pick up jaw from the floor. What an UPGRADE! I was not expecting that at all! New screens with amazing resolution that also come with remotes and wireless headsets. Um WHAT!!! These guys left me speechless. Thanked them profusely and went on my way. Until I had to come back a few days later. Turns out I needed a new battery. The one in the car was basically on its last leg. When it became apparent this was the issue, Joad said they’d split the cost of a new battery. Fair enough, I say. Again, I remind myself this is a used car so I’m basically stuck with what I got when I signed on the dotted line. They are able to replace the battery within 30 minutes. When Joad gives me back the keys, he shows me the newly installed battery and is basically like, it ended up not being very expensive so don’t worry about it. Again, impressed.
Now, I’m back to tearing up the streets of Houston in my mom-​van. My whole experience with MOW was above and beyond anything I could’ve imagined. I kept expecting the sky to start falling, and instead they brought the sun out! I plan to keep this car for as long as possible and maybe my 4 y/​o will get so lucky as to have it bequeathed to him as his 1^st car when he’s older. Then I will get to watch him ‘pimp’ it out trying to make it look cool for a teenage set, haha! But when its time for another new-​to-​me car, I am going back to MOW. Their exceptional customer service even AFTER my purchase has earned my customer loyalty. I’m already telling anyone who will listen that they need to visit Joad and company for their car needs. Thank you so much Motors on Wheels for making this major life purchase an easier transition on this single mom!

Awesome experience selling my car! Fair price and seamless process. I spent so much time trying to post on various site and got bids from Car Max and other vendors, but Motors on Wheels was by far the best choice!

This dealership represents excellent customer service by going well above what I expected when I first came in. Their vehicle are above average and are priced very competitively. I highly recommend this dealer and believe you will not be disappointed.

This is a great place to sell a car. I sold my 2011 Jeep wrangler yesterday here. The place is nice and the people who work there are very professional.
I have visited 4 or 5 places to sell my car, motors on wheels gave me the best price. Plus, the place is run by a twin, you cannot beat that !!!

Highly recommend motors on wheels! Joad was easy to work with and very helpful with covering my different options as this was my first car purchase. Easily the best value I found after looking around town for months. Fast and easy process to get me off the lot with my new car. Will definitely be back for my next car in the future!

My husband and I obviously wanted the most money for our car, 2011 white Acura TSX. The dealership where we made a new car purchase at low balled us on our trade (as expected) so we took the car to Carmax. The Carmax report showed everything being in good condition and with low miles, but the offer wasn’t what we were hoping for. We then took a 10 min drive to Motors on Wheels and got an offer $ 400 above Carmax’s. We sold the car to them and the process was very quick. The experience was also great and very professional, and we now have a new dealership to sell our cars to. Just wish we knew about MOW sooner bc we sold many, many cars to Carmax.

Chad at Motors on Wheels was awesome. Simple, quick, straightforward process. I walked in after taking my car to Texas Direct and Carmax and getting lowball offers and waiting for long appraisals. After a 15 minute inspection and review, Chad called me back to his office to discuss my car. Within 5 minutes we were able to agree on a price, and complete the necessary paperwork and complete the transaction.
What really set Chad and Motor on Wheels apart was they upheld their key selling points: 1) He beat Texas Direct and Carmax offers very easily 2) Chad arranged for me to get a free ride home in the middle of rush hour with minimal wait after the deal was done!
This was by far the easiest experience I have ever had selling a car. 20 minutes after walking in, I had a great deal and a check in my hand. I will always give Chad an opportunity to purchase my vehicles.

I had a really wonderful experience selling my Toyota SUV to MOW this past week. Even from the start, the whole process was extremely efficient and professional. I began by setting up an online appointment, and was quickly both emailed and called to confirm my appointment. I arrived at the dealership in the late afternoon and was immediately greeted by two staff members, including Jawad, one of the brothers that owns the company. He personally took my SUV for evaluation while I waited in their very comfortable and clean waiting area.
After his quick eval, we were able to discuss pricing in his office, and Jawad was even willing to beat the highest offers that I had received at the other car buyers I had visited. The whole process was seemed very honest, and he even showed me his pricing information online from the database they use while we were trying to arrive at a price we were both happy with.
Once we agreed on a price, the actual transfer of the title and preparation of the check took only a few minutes. A very quick and painless transfer!
One of the nicest aspects of the whole experience was that after the deal was finished, they offered to give me a ride home (and even used my own car for the transport). The fellow that dropped me off (I cannot remember his name, unfortunately) was incredibly courteous and seemed unphased by having to drive me all the way across town in the middle of rush hour. I was particularly impressed that he even refused my tip (even at my extreme urging to please take it). All around, a great experience!
It is a shame there are not more Unilocal reviews on this business, as it is really excellent — there are many more on google attesting to this place as being very high quality.

Joad and his brother Chad were extremely nice, professional, courteous, and personable. My wife and I looked at four (4) cars from other dealerships prior to going to and purchasing from the
car lot. I really like their online business model, which is similar to my company’s (
) business model of online sales and marketing, and look forward to watching their future success. My wife and I have already called several friends and referred them to Motors on Wheels, and definitely plan to purchase our next car from them as well. In a world where «good» or even «mediocre» service is hard to find these days, we were very please to get «EXCELLENT» service. Oh, yeah, my wife kept confusing the brothers… can’t figure out why… lol.

This isn’t a story about buying a car from Motors on Wheels. It’s a story about them going way above and beyond what a dealership could ever be expected to do.
Back in 2009, I had an incredibly positive experience buying my 2002 VW Golf from Joad at Motors on Wheels. When I was recently facing almost $ 1000 in repairs on the car, I decided to just give up and get something new (to me). I had a small budget — $ 3000. Since I’d had such a great experience with Motors on Wheels previously, I called them up to ask about one of the vehicles I saw in their online inventory. When Joad answered the phone, I said, «You may not remember me, but I bought a VW golf a few years ago…,» and before I could finish, Joad said, «Mandy, yes! I remember you.»
I let him know which car I wanted to take a look at, and headed over the next day. Before I drove the car, he told me that he didn’t think it was the right car for me — too old, too many miles. I’m a single mom of three, so that kind of information is important to me. I didn’t want to end up in a car that was going to be problematic. After I drove it and decided he was right, Joad asked me for the details on what kinds of repairs were needed on my VW (a newly fobbed key and a complete replacement of the oil pan, which was irreparably damaged from driving over a raised manhole that tore it open). He asked me to have the car towed to Motors on Wheels, saying he could have it repaired for me for a small fraction of the estimates I got.
Joad took time out of his schedule to order parts and arrange with his mechanic and a locksmith to handle the repairs for literally ONE THIRD of what it was going to cost me previously. I paid less than $ 300 to have all of those issues resolved, and now I have my car back up and running after three weeks of being without one. I have the money that I was going to spend on another car in a savings account. The only thing Motors on Wheels had to possibly gain from doing this was my never ending gratitude and my loyalty as a customer (which they had already acquired back when I bought my VW).
These brothers have immense integrity, and for that reason, I’ll be talking about them for years and I’ll never buy a car anywhere else.

Recently sold my car to Motors on Wheels! Chad was quick, efficient, personable and more than fair! I went to CarMax first and had an ok experience. Brought my car and offer to MOW and after a test drive and review of my car they offered more than the other guys.
The staff is really nice and I would highly recommend them for selling a car of any make or model!
Update prior to posting: their check cleared quickly… just in case you were wondering about payment.

Just purchashed a Ford Escape 2009 XLT from them. Had an outstanding experience! This is the second time we are purchasing a car through motors on wheels. Great selection of cars with an awesome staff. Thank you for taking care of us and making our car buying experience so pleasant.

These guys are GREAT! Ive bought two cars and both turned out be great buys. What I didnt realize is that they give top dollar for your used car if your ready to sell.
I checked with both CarMax and Texas Direct Auto and wasn’t happy with either offer. I took it to Motors on Wheels and got an offer in 10 minutes and sold it to them that day. This is a very professionally run dealership. They keep their overhead low and pass the savings on. Highly recommended.