Nordstrom Rack

Great designer clothes at good prices, but I have been trying to return a sweater for a month and the slow moving line with only two cashiers is ridiculous. Waiting this time… it’s a good thing they extended their return period.

Brand names for cheap?! Hells yes! Unlike those who work and make enough money to purchase brand names for retail price, I’m a bumming college student making ends meet to pay for tuition; so if there’s a store that sells good quality brands for a cheaper price. I’m there!
I’ve been to the Nordstrom Rack in Willowbrook, but this location offers more for a better price. My sis and I were shopping for some purses and shoes and found a lot for a good price. We were trying on a butt load of shoes and saved so much money when we purchased them. All is fair in brands for cheap.
I’ll definitely be coming back to look for more treasures soon!

The good: Sometimes you find a great deal in the ample stock. Stores are large, clean, well organized and neat, and the clothes are kept in the right size section. The staff is polite and efficient and checkout lines move briskly. Returns are simple and quick.
The problems: the dressing rooms are the size of airplane restrooms. The store on Wisconsin Avenue in Washington, DC plays such loud and hostile music that I can’t stay more than a few minutes.

I’m a big fan of Nordstrom Rack because I like clothes and saving money.
What I like about this particular location of The Rack is that they have a fair amount of casual and professional clothes so I can hit two birds with one stone when I stop in here. Also, they infuse the store with new selections frequently and what is offered at this location is always currently in style. When I visit other discount retailers I’ve been frustrated that the styles are last season or year and I won’t be able to immediately wear what I’ve purchased.
I haven’t had much luck in the shoe department here but I have a large shoe size so that adds a level of complexity. However, the handbag area is a dangerous place… it may be best for you to avoid the handbags all together… I don’t need to go into detail here, you get what I’m saying, you’ll like what you find there.
I don’t see many employees on the floor which is OK with me because they’re working where they’re needed more, in the dressing rooms and at the registers. The one thing I don’t particularly like here is that there is always, always, ALWAYS a line :-(They move it as quickly as they can but they only have 5 or 6 registers and they get clogged up with all the traffic in the store.

I’ve been a fan of Nordstrom Rack as long as I’ve been going (over a decade). I even worked at a Nordstrom in college, so I really appreciate this company’s dedication to customer service on every level. This Rack is well organized, with a great selection of merchandise. They lose 1 star because the girl in the dressing room was SO cranky with my mom and I. She actually argued with my mom several times because my mom asked if she could leave a return with her, so no one took it from her basket, and my mom said she wasn’t comfortable leaving it in her basket. She was also very testy with me when i accidentally locked myself out of the dressing room, oops! BUT, all the other staff we interacted with were beyond friendly, so I’d definitely recommend this location! Be prepared to dig through the racks though!

The newest Nordstrom rack here in town and quite honestly I stayed away from this one because of the bunker hill traffic and have only been here twice. The selection at this location is mediocre, I never find anything worth buying but the store is very clean. The second time around I went to do a return, the process was quick but the girl who processed my return never said a single word. It was very awkward, no hello, no how can I help you or anything… After a staring contest I just told her what I needed done and that was that. The staff at the sugar land and galleria location are much nicer, their selection is better too.

Needs help long check out-​snagged sandals. Low selection on kids clothes. Won’t return

I’m usually a fan of good deals but with this store’s somewhat chaotic set-​up, it was hard to know where everything was. I couldn’t tell if I was in the plus-​size or junior sections or even men’s sections at times. And the racks were so crowded with items that I used muscles that I didn’t know existed to pry hung clothes apart to see them.
Also, it appeared to me that there weren’t too many deals to come by here. Prices were fairly high and some of the items can be found elsewhere.
Lastly, I went in for some holiday clothing and they appeared to have a section for it but it was primarily dresses. No sweaters, pants, blouses, etc could be found in holiday colors throughout the rest of the store. Some more strategic seasonal marketing would have helped I believe.
I don’t think that I will return here as a Ross or Marshalls might be better for my deal-​hunting.

First time here during Black Friday. the apparel section did not have a huge selection as other Nordstrom Rack’s. For some reason I always feel like men’s clothing area always has better stuff than women? They did have a great shoe/​handbag/​accessory area though. BUT this is a great location due to its surrounding stores/​restaurants and Memorial Mall is practically across the highway.

I’ve only been here once, but it’s kind of reminiscent of HomeGoods, TJ Maxx, etc., but I guess strictly Nordstrom items? I got a jacket for $ 60 (originally over $ 100), which I do love. I will definitely be coming back after the holiday rush :)

I’ve been coming here since it first opened. I like coming here for the great deals on name brand jeans and clothing. Sometimes I am able to find a great deal and other times I can’t find anything that I want to buy. Customer service is great here.
There are tons of cashiers to check you out. Also, there’s a bonus as well. If you do a ton of online shopping from Hautelook or Nordstorm Rack — you can return the items here if it doesn’t fit you which is also a plus in my book. I don’t have any complaints about this store. It’s one of my favorite stores that I shop at.

Don’t get me wrong — I’m always in the market for a good deal — but only if it’s on something I actually need. When it comes to shopping, I’m extremely strategic, so this store rarely meets my needs.
They have a large inventory of bags and shoes, but the clothing inventory wasn’t as impressive to me. As a Macy’s cardholder, I can often get better deals on Ralph Lauren and other name brand dresses that are the current line than I could by shopping at this store.
I also felt like the shoe styles were old-​ladyish and still marked up pretty high. Sixty dollars for Nine West pumps from last season, ummm doesn’t Ross sell those same shoes for $ 25?!

LOVE that I don’t have to drive to the Galleria anymore to get my Nordstrom Rack fix. This is a pretty nice store! It is clean and they have a huge shoe area. Everything is clean and the staff is nice. The only down side is that the lines for check out are LONG. They never have enough sales people ringing out. Even with that I will still be back because I love getting a great discount on higher end items.

For the regular bargain hunters, this is your standard Nordstrom Rack. This means that you can walk into the store, and almost anything you pick up will be at least 30−40% off off of its retail price. For the super bargain hunters, this Rack will not satisfy your needs. I’ve given this location at least three tries since it has opened, and only ever found two deals on purses in the first five minutes of the store’s grand opening; A Kate Spade bag at 65% off, and a Rebecca Minkoff bag at 75% off. I went to this location again, and found nothing, so I drove to the Post Oak rack and came back with shoe and clothing finds at 80−85% off. In fact, shoes that I saw at Bunker Hill were 40% off, while the same shoes were 75% off at Post Oak. The only positive of this location compared to the two other stores in Houston, is that it gets in more Tory Burch, Longchamp, and Burberry (belts), than the other stores. All three brands had their items at around 50% off. Not bad, not bad at all.

Nordstrom has done it again by bringing their discounted merchandise to the masses in a suburban setting. Where else will you be able to find Nordstrom customer service and deeply discounted merchandise? Granted, there are plenty of other outlet stores, discount retailers, and other big name department store outlets, but only Nordstrom is known for their outstanding customer service.
Their latest addition to the Rack family is set along the busy Bunker Hill shopping center. There is always plenty of parking, but getting in to the parking lot is where the fun begins. If you can make your way past the hundreds of cars and people darting in to HEB, then you’ll just be a short drive to this location. It occupies the old space of a computer store that went out of business the year before, making this store smaller than their sister locations. Just as a recommendation, I would avoid this area at all costs on the weekends unless you absolutely need to shop here.
As usual, the entire place feels like a big white box with sand colored carpet and some racks so high that I can’t see over them. As of now with their grand opening, they are fully stocked with all new untouched merchandise, but I expect that all to change within a few months. For best selection, ask the employees or manager when they usually get their shipments in. This will serve you well if you’re on the hunt for something specific or hard to find.
There are racks and racks of new clothes for men, women, and children, along with towering aisles of shoes, purses, accessories, and nick knacks. Sam Moon is right next door, but they specialize in lower priced and lower quality products. Nordstrom Rack excels at bringing higher quality items at reduced prices without having to make the trip to the outlet stores.
For residents and Houstonians living on the west side of Houston, this location will be much more convenient for not having to drive all the way to Katy or to the Galleria area just to shop at a local Nordstrom. There are a few kinks that it looks like they are still trying to work out, but this is a decent store if you live close by. Happy shopping!