Ntb-National Tire & Battery

Houston, Vereinigte Staaten

2.4

Jetzt geschlossen

17 Bewertungen

Akzeptiert Kreditkarten

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Telefon:
+1 713-621-4230
Webseite:
www.ntb.com
Adresse:
4802 Richmond Ave, Houston, TX, 77027
Highland Village, Galleria/Uptown
Kategorien:
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Kreditkarten akzeptiert
Ja
Parkplatz & Parkhaus
Kundenparkplatz
Fahrradstellplatz
Nein

Heute

Heute 07:30 – 20:00
Jetzt geschlossen
Ortszeit (Houston) 06:47 Mittwoch, 11. Juni 2025

Geschäftszeiten

Montag 07:30 – 20:00
Dienstag 07:30 – 20:00
Mittwoch 07:30 – 20:00
Donnerstag 07:30 – 20:00
Freitag 07:30 – 20:00
Samstag 07:30 – 19:00
Sonntag 09:00 – 18:00

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17 Bewertungen zu Ntb-National Tire & Battery

Keine Registrierung erforderlich
Rating des Ortes: 5
Bellaire, TX
I trust them with my Lexus more than the dealership.
I go there not only for tires, but for alignment, for 60K maintenance, for inspection, and oil change. Thank you to the Richmond location for the wonderful employees.
Rating des Ortes: 1
Houston, TX
Going here to resolve ANY damage to your vehicle would be the equivalent of a doctor misdiagnosing cancer or a lawyer committing malpractice.
I hit a curb that caused a drastic reduction in my tire pressure. I took my my wheel (tire still affixed) to NTB, whereafter they informed me that, despite the bend in my rim, there was nothing wrong with either my rim or tire.
They couldn’t explain why the pressure was dissipating and resolved themselves to applying a little bit of sealant and calling it a day. Not even 10 minutes after leaving NTB did the pressure in my tire drop by 50%.
I wouldn’t entrust this place with a tricycle, let alone an automobile. Do yourself a favor and go to Discount Tire or your car dealership.
Rating des Ortes: 2
Houston, TX
You know, it never ceases to amaze me that NTB will always be NTB. They decided to not patch my tire because in their opinion, my tire was at a certain width of wear that too lowly. I got other opinions and when I left NTB I drove straight to another tire place and they had no problem simply patching my tire. I wonder if they really just wanted to sell me another tire, but that was all that the guy at NTB told me; I left immediately afterward. He did not try to sell me another tire. Now I remember why I stopped going to NTB years earlier.
Rating des Ortes: 1
Pearland, TX
Beware. When my battery needed to be replaced, they claimed they could not find me in their system not by my phone number and not by my name. I knew I previously replaced my battery at NTB and was most likely owed prorated credit on the battery I was currently looking to replace. Because they claimed I wasn’t in their system, they charged me full price. When I got home, I found the receipt from the previous battery replacement and called their manager. The manager was not surprised that this happened, said they changed their system about a year ago and all he needed to do in order to find me was look in their old system. Sure enough, I was owed a credit of about $ 60. They would not process credit unless I returned to their shop to swipe the card. I do not trust them and will not be returning to this location.
Rating des Ortes: 1
Houston, TX
Please never get a battery replaced here. They’ll charge you about $ 70 for labor when a place like O’Reilly will put it in for free. I don’t see any reason to ever get a battery replaced here.
Rating des Ortes: 1
Houston, TX
I’m done with this place. A man who identified himself as Jacob the store manager explained to me today that it is impossible to repair a tire that has been temporarily patched with fix-​a-​flat. I clarified that he was not just talking about the pressure sensor (which can sometimes be damaged by fix-​a-​flat). He said it is IMPOSSIBLE to repair ANY tire that was temporarily repaired with fix-​a-​flat. He followed that up with a vague statement about chemicals hurting the tire. I regret buying tires here in the past and will avoid this and other NTBs in the future. Although Unilocal is basically useless in this day and age due to fake reviews, I feel compelled to post this for the sake of Jacob’s boss, if he has one. Jacob’s boss: you lost a few loyal customers today. Best of luck in the future.
Rating des Ortes: 2
Houston, TX
Two hours for an oil change, with an appointment. They drained the oil prior to realizing they didn’t have the correct filter.
Can’t really trust a place like this…
Rating des Ortes: 1
Bellaire, TX
Absolutely terrible. Brought in our Company Van, repairs were never made, when we told them to test drive, they abused our vehicle, to the point where it needed even further repairs.
After taking our vehicle to the dealer, and the dealer stating that the repairs were never done and we returned and got a refund, with a threat, if we complain, the manager will spam our own company listings.
Extremely unprofessional, and if we receive any false reviews for our Company, oh boy will we file a defamation suit against them.
You’ve been warned, good luck…
Rating des Ortes: 2
Houston, TX
They got the job done which is good. I picked up my car though and I had to spend at least 30 min cleaning it from numerous grease spots on the interior which was very disappointing. Hopefully I will never have to bring my car back here again.
Rating des Ortes: 1
Houston, TX
I went there for free brake check and they recommend me to change the Rotors with $ 1000 estimate. I changed my Rotors via dealers but still my breaks are noisy. I don’t know who give them license for Mechanic.
Rating des Ortes: 1
Houston, TX
These guys are idiots. After taking my car to get new tires, they had a «repair» bill for all the «stuff» that needed to fixed on my car. They wanted 1900.00 to do repair work!!! Hello, Tire and Battery Shop!!! If i wanted repair work done on my Porsche, I sure wouldn’t be taking it to NTB!!! I told them «NO», went back to pick up my car hours later and the tires were STILL NOT ON my vehicle!!! They thought i would approve work to be done on my car, after I told them no!!!
Sal, the store manager is a condescending A HOLE!
On top of all this, they put the tires on incorrectly!!! They put the two larger tires that go on the back of the car, on the right side of the car!!! Hello!!!
Incompetent to say the least!
Stay far far away from this place!!!
Rating des Ortes: 3
Houston, TX
Eh, I like Discount Tire better, happier employees …
Rating des Ortes: 5
Houston, TX
HIGHLY RECOMMENDED!!!
Back in February, I got a flat tire that required a new tire. Since my vehicle had almost 20K miles on it I decided to buy new tires. I shopped around and NTB had the best price (Discount Tires was twice as much). I had the best experience in this particular NTB location from the manager, Sal, to every one of his staff. The tire was not in stock, but it was ordered and delivered in the same day!
This past week I found a screw in the side wall my rear tire at 5:45pm on a Sunday. I called this NTB, Sal answered and told me to come by, and they placed a spare on my vehicle in less than ten minutes. The manager ordered the tired and had it delivered the next day. I was able to get my new tire put on since they are open until 8pm. I have nothing but great things to say about this NTB location, their excellent customer service and efficient operations.
Rating des Ortes: 5
Houston, TX
This morning some jack rabbit decided that he wanted to beat the train and in the process he cut me off causing me to run off the road hitting the curb. This lead to me having a broken rim and two busted tires. My jeep was towed to NTB on richmond. I called and spoke to Renee’ who was so kind over the phone. Once my jeep arrived Renee and the gentleman hopped right on it. They knew I had to be at work and they did everything they could to help me out. They aren’t the cheapest place that I could have went too but I am definitely glad that they were able to help me out in such a short time frame. The mechanics were very informative with me about what I needed to do concerning my car and I appreciated it so much.
Rating des Ortes: 5
New York, NY
They had the tires I needed in stock, were open on Sunday and had very competitive prices. Service was great — couldn’t ask for more! Happy to recommend.
Rating des Ortes: 3
Houston, TX
Long story short, my battery died at work, and I got a jump so I could go to Costco and get a new battery. I find out Costco doesn’t do battery installation, my battery dies again, and I need another jump.
NTB happened to be down the street from Costco, so I drove over there and was willing to pay any reasonable price to get a new battery. My total came out to $ 105. This is the first time I’ve ever replaced a battery, so I have nothing to compare it to, but the cost of the battery itself was $ 85. They only charged me $ 12 for installation.
I didn’t like that the guy rang up my service and didn’t tell me how much it would be. I had to ask. The wait was okay — 30 minutes probably. The waiting room could use a TV or something — I was so bored.
While NTB may not be the cheapest place around, it’s not overpriced either. I may look into installing my own battery next time though. And by that, I mean have my dad install it.
Rating des Ortes: 1
Houston, TX
I got a coupon for a $ 20 oil change here so i dropped my car off. When i picked up my car, they had a long list of things that needed to be repaired with estimates. I thanked them for pointing necessary repairs and decided to shop around because I was not sure what was a decent price for those specific repairs.
The dealership, which i would have thought to be the most expensive, quoted the same price. All the other places (major chains and locals) came out nearly 30−40% lower… I ended up taking it to Midas and was happy with the service and the job.
A few days later, i got a customized coupon in the mail from NTB for those specific repairs at prices comparable to normal prices elsewhere… wtf? To me, this is not a good strategy… see if a person bites on the initial overpriced service, if not, send them a coupon? lame.