Officemax

Tried to do an online print job. Was told order would be ready in an hour and could pick up at store. Got there and was told it was being done offsite and would be delivered on sept 29^th. No good. So I cancelled order. Then next day was told I could not cancel because it was online order. Have gone round and round with customer service. Was promised a call back. Still have not gotten. Boo office max or depot or what we you are. Efficient is not what you are.

I needed some notebooks and notecards to take with me back to college, so I came here since the store is situated close to my house.
The notecards were fine.
The notebooks, however, are one of the worst and most frustrating purchases I’ve ever made.
Even the lightest use (that is, turning the pages and carrying a notebook from point A to point B) results in the pages becoming completely unstuck from the binding. I’ve gone through an entire roll of tape just trying to keep all of my precious pages of notes from falling out. Some of the tape-​secured pages end up jutting out past the notebook cover at odd angles, and are getting creased and ripped as a result. Additionally, all of that added tape is preventing the notebook from closing properly. It’s embarrassing to take the patchwork monstrosity to class, but if I were to switch to a new notebook, I would lose all of my previous notes. Talk about a catch-​22!
Additionally, even though I bought the notebooks off of OfficeMax’s so-​called ‘clearance’ shelf, I paid more than what comparable notebooks might have cost at Wal-​Mart — and theirs probably wouldn’t break immediately. Add in the price of all the tape I’ve been using, and the literal hours I’ve spent trying to keep the notebook from disintegrating, and you’ve got one *pissed-​off* customer.
I cannot wait until Amazon wipes these guys out of business. Until then, they’ll have to subsist by ripping off schmucks like me.
Do yourself a favor and never buy products from OfficeMax. I don’t know if they normally carry inferior products, if they carry products with poor quality control, or if their suppliers leave products baking inside of the supply trucks until they fall apart. Regardless of whichever of these is the case, it’s a strike against OfficeMax and one that has persuaded me never to buy from them again.

I only come to this Office Max as a last resort. The staff are usually no where to be found or completely indifferent.
Examples:
One time I was looking for a printer toner and saw a guy not doing anything so I was going up to him to ask for help he saw me coming, but right away he turned and asked a pretty girl in a skirt who was minding her own business if she needed help. Can’t say I wouldn’t do the same thing if I were in his shoes, but still, be smooth about it, bro.
Another time I was at the help at the customer service with nobody in line and was told to come around to the other side so I did. There were 3 people there with one taking out the plastic theft deterrent casings they use for inkjet cartridges and handing it to another guy who was putting it on a shopping cart. They made me wait for about 5 minutes without even telling me they’d be with me shortly. I think I walked out at that point and even wrote the company and their response was pretty much «well, what do you want us to do about it?».
So overall, the staff is useless here.
Fortunately, a new Staples opened up a bit closer to us and I was happy to give them our business.