O’Reilly Auto Parts

Some people tend to go to a part store as if they are make shift auto shop. Hello, they sell parts not fix cars! I don’t understand how some people who don’t know anything about car come in and give a broad description of their problem and expect everyone to know.
On that note though i did get a good helping hand from one of the worker. The dealership diagnosed my oldsmobile as all of the sensor and ecu was messed up so i have to replace all of it. Now this is a $ 1000+ job with parts and labor so i decided to do it myself. As i told this employee, Quan was his name, about which sensor i needed he quickly told me to try and see if it is my fuel pump. I paid about $ 100 and installing the fuel pump the problem was solved. There are helpful people as long as you take it with a grain of salt, they are there to sell parts not there to be your mechanic.
Overall i thought this was a very good experience, will definitely come back for all my needs.

bad, bad, bad, customer service. seems the attitude is.“you need us, we don’t need you!”. store personnel does not value the customer. if you want to feel like a peon go to this store. but i surely will avoid it at all costs until the DM from Corporate Headquarters changes personnel at this store. but how will i know if they do that unless i visit again? i guess will never know!