Orkin Pest Control

DONT CALL ORKIN. These people are a complete joke the fact that they have enough money to market commercials for themselves is only a testament to how good they are at ripping people off l. If you have bug problems or any pest problems you would have a better chance solving them with a trip to Walmart then going through ORKIN. First off you have to of course sign some sort of long term contract with them I did a 6 month one and the guy came every other month and after everything was said and done I think my bug problem actually worsened and I’m not pissed I’m being very serious.

my tech is a hardened liar. i caught him red-​handed for the last time and i am not getting screwjobbed any more. this company has done jack squat but fraud me out of my trust and my hard earned money, and it boils my blood just thinking about it. from what I can tell, this stinks of a company that has no regional oversight, and does not hold their technicians accountable to any authority. the thing about it is that I have what has to be one of the easiest accounts you could ask for. its only a 1000sq ft house with outdoor attic access. I do not have any problems inside the house, only a few pesky roof rats in the attic because some idiot who moved in the neighborhood started feeding the stray cats, who usually take care of the rats. I checked to see why my attic still had the problems a few months into the service to find that the tech not only did not bait any of the traps, but left them in a pile near the entrance of the attic, and to make matters worse, some of the traps were already sprung!!! he was literally just showing up, and putting a work receipt in my mailbox! shameless! and not at all funny. I called them to report this, and they said they would have someone come out here and take a look. they never did. the last time my tech came by, I made sure to be here. so he went up into the attic. I followed him up into the attic, which he didn’t expect, and that’s when he put on a show about «finding the traps in a pile» «who could’ve dunnit?» and that whole jazz. he was bold faced lying through his teeth. when I asked about baiting the traps, he said that he is not supposed to do that for liability reasons. (sounds like bs) then he goes to his truck and produces a bag of dog food, used as bait. (why would that be in there if he does not bait the traps as part of company policy? another lie that’s why). as far as i am concerned, this company stole my money.

this review was not a mistake or an off-​the-​cuff remark. I mean it from the bottom of my heart. i really wish I could give these bums a zero. avoid this company like the plague. they lie through their teeth. they do not respect you as a customer or as a person. they are garbage. they should be deeply ashamed of having the audacity to bill for their NONservice.

I paid $ 650 to have rats removed and for «exclusion» (basically blocking off entry points). About 3 weeks into this process, still hearing scuttling in the attic every night, I’ve had (within an hour) a mouse drop from an A/​C vent, and a rat run over the top of the television set. I called the Orkin offices, no answer. I called the national call center, and they tell me their service offices are closed on Sundays. I hired Orkin because I assumed that a large company would be able to handle the problem with the support system of a large company. However, they don’t have longer hours than an independent small business, and goodness knows they charged me a ton of money for a complete failure of service.