Planet Fitness – Houston – Spring Branch

Wow. I have no idea how anyone could give these guys 4 to 5 stars. I am grinding my teeth t th ing not to give it 1 star.
Staff-​Let me start off by saying that I was a member here from when they first opened. Though the staff use to be awesome, they are just good
be clear, they cause no problems and are cordial and all, just not really the enthusiastic, energetic gyms types that many expect at fitness centers.
Cleanliness– The staff does thier part, but most (95%) of the members seem to have never been a part of any other gym or fitness club or anything. People spit on the floor (occasionally). No one reracks weights (maybe 20%). No one cleans up gear when they are done sweating on it (~10%). Some people wear excessive hair products leaving gel encrusted sweat all over the place (~10%…but that ten percent goes a loooooooong way). I have never seen the locker room or bathroom in filthy condition though. One issue with sanitation is there are no paper towels in the bathroom. So, if you shave, you cant clean up in consideration of the next person who wants to use the sink. Also, you have to touch the soap dispenser (which is by default touched by others who just touched thier junk). Also, paper towel dispensers should be replaced by metal rod type holders. The current type require every single person to stick thier fingers into a little winder to get towels out of it. How could you touch that, then wipe your face?
EQUIPMENT– predictably horrible for anyone other than gym tourists and people working out at a minimal level. High school gyms are typically better. Specifically– leg press. why are there no weights near press machine? You basically have to walk along the whole side of the gym pilfering weights from smith machines. You waste more time looking for weight then pressing! TREADMILLS– Well maintained with impossibly hard running surface. I’m back here after about 2years of other gyms, and my knees hurt every day. My runs are getting shorter and shorter. Ebikes
curl bench. No curl bars. Minimal accessories for pulley
tricep machines. You will shrink. But, not in a good way.
BIGGEST PROBLEMS– I have never seen a gym packed with so many posers on top of posers on top of posers lounging on the machines at rush hour. Are. they seriously still selling memberships? You have to see it to believe it. Every weight is gone, almost every machine and treadmill occupied. You may as well stay gome and do jumping jacks!
God damned climate control. I will eventually get an O2+Humidity reader to prove that the climate control is left off for long periods of time. I have complained to the staff before that even though its cool out, the climate control needs to ALWAYS STAY ON AT RUSH HOUR! WhyTF was I suffocating agin this morning? There were like 30 people in the whole gym but it had a similar oxygen content as being at 6000 feet. Can y’all tighten up?
Chris Thomas

You get what you pay for: ten bucks a month buys you equipment in poor condition, a shortage of paper supplies, a «broken» direct withdrawal system, and snotty people at the front desk. I’ve been a member at Planet Fitness for several years, but they have finally lost my loyalty. My payment is withdrawn automatically from my bank account, but their system has some sort of quirky delay. Even though my account had been charged the day before – with more than adequate funds in my account, it didn’t show up in their system, and when I checked in at the front desk to work out, I was falsely accused of non-​payment and advised to «make a payment» by logging on to their website. I have only logged on once, two years ago, so don’t remember user name. Sent a request for an email hours ago, but still nothing. I’m canceling my membership. I can be treated disrespectfully for free. Why pay ten bucks a month?

I just signed up at planet fitness a week ago. I absolutely love this place! All the people that work there have been so nice and helpful. The facility is very clean. I have seen while I workout the employees cleaning equipment and dressing rooms. It’s nice to see that happening. I would definitely recommend this place!

The customer service sucks here!!! I went in today at 5:45am to go workout. What do I find that its close due to the «weather». The weather is fine. I have friends that go to 24hrs and LA fitness and there gym was open. This becomes a big inconvenience due to the fact that I don’t live close by. I only come here Because its so close to my job. The sign didn’t even say when they were going to open back nor did the website!!! Just terrible!!! I told them I was going to cancel and they didn’t seem to care!!!

This planet is real nice! Nice and clean and gets packed between 5−9pm so be ready for the crowd. I like the crowd though, it gives me more energy. Maybe I’m crazy lol. They have legit massage chairs!!! You can increase intensity to your pleasure.

I was very happy with Planet Fitness when I signed up 9 months ago. The day and evening staff greet you with a smile and ask how you are doing. However, recently there is a new young man working the graveyard shift that has an attitude problem. Every night I walk in there he looks at me like he wants to fight.
Your staff is the backbone of your business and hiring a young punk that is just down right nasty is going to ruin your business. Very disappointed with the customer service on the graveyard shift. :(

I can work out and tan at the sand location. Really helps me get more done in my day. I love this gym.

Well… I at least heard from «Management». At least they seemed concerned that I quit after 3 years. Even offered free 6 months. Not gonna do it! Thanks but NO THANKS!

I like planet fitness because they give you all the necessary tools to get the job

workout routine consists of 10min. jogging on the treadmill, 30min. on the cycle bike and
20min. on the eliptical, All in all, I think i’ve found my second home!!!

I left Fitness Connection, just because they offer Red Light Therapy! YES! Red light easily penetrates the skin, boosts circulation and bringing more blood and nutrients to the area. It also stimulates vital collagen and elastin production. Collagen helps plump the skin, while elastin firms the skin. The red light is energizing and repairing damaged cells, stimulating collagen and elastin and giving the skin back its youthful look! I do a treatment, Monday thru Friday.

Very basic gym for a very basic price but it gets the job done. I go to the gym to work out them go home so I don’t need anything fancy and for $ 10/​month you can’t complain.
Why isn’t there a stair master though?

Might be judgement free but defiantly not harassment free!!!
Ok so my membership gets canceled because I make a comment about the manager there. the manager at one of the other gyms goes around talking about how cute the guys are and watching them workout and making sexual inappropriate comments about members… so I make a comment about those behaviors in my opinion… which was not nice so I won’t say here… but where am I wrong? employees shouldn’t be sexually inappropriate comments about its members…

Yes, it’s a little out of my way but I have to sing the praises of Planet Fitness. The moment you walk in, you can tell they take good care of their equipment and focus on cleanliness. I was really impressed how all of members wiped down their equipment after using it too. The gym itself has high celings and lots of fans (even one of those cool giant fans over the cardio area) which keeps the gym… well, not smelling so much like a gym.
As far as equipment goes, they could use a little more — BTW — only Smith Machines, no standard free moving bench press equipment. However, with the machines they have along with the free weights, I think you will be able to get the job done. I will give them credit for having an expansive amount of ab equipment — more than I have seen at their competition.
Hopefully this review won’t completely ruin it for me, but even at peak hours — 5 – 8 it’s not all that crowded. You can actually work out comfortable after work — a rare occurrence in the Houston area.
Also, if you like the place well enough to become a member — check out upgrading to the Black Card. It allows you to bring a guest with you every day and they won’t hassle/​pressure that person to join. All you do is sign them in — that’s it.

I only go as a guest with my friend, whenever I am at her house. Nothing to complain about, other than I wish they had a bench press, and not just Smith Machines. Great gym though. Very relaxed and laid back.

I’ve had nothing but good experiences at this gym. The equipment has always been in-​service and I’ve never had to wait for a piece of equipment. It’s clean and the staff members are friendly and professional. It’s dirt-​cheap ($ 10/​month). However, they don’t provide towels or soap in the showers. You’re also expected to clean the equipment (with a spray bottle and paper towel) yourself. The «douchebag factor» is extremely low.

Every month is 50% off normal gym prices.
My mental muscles flexed to find more information
about this new gym in town. I drove by Hammerly and
Gessner and to my surprise there it was.
I have to admit that I have been spoiled by
new locations in prime real estate over the years.
The adjacent real estate is not the nicest, but inside
it is brimming row after row with new equipment.
One of the discouragements (albeit a weak excuse) about not going
to the gym is that it brings to the forefront insecurities about not being
as fit when compared to other slender folks at the gym.
From the moment you enter and everywhere you look are clues
that this gym is different in that they encourage a judgment free zone.
Halleluya! That’s just freaking awesome. Planet Fitness definitely caters
to beginner or intermediate level gym user rather than bodybuilders.
So far, this is the only mega-​gym I have been to
that actively encourages its staff and its member,
to treat people well regardless of their current fitness
level.
There are all kinds of body types,
many of them are nice enough to greet
perfect strangers with a smile.
Cool Feature: Bring a workout buddy for free everytime you work out (on the $ 20 p/​m plan)
Each time you come you can bring 1 guest to workout with you.
It can be anyone: friend, family, co-​worker, guest, anyone!
It’s motivating to work out with others.
Cool Feature: Free Personal Training
I know the value of a good personal trainer just by watching shows
like The Biggest Loser, but at $ 60 per session, you can easily spend
hundreds of dollars per month. While fitness is a priority to me, I do not
want to spend $$$s on getting fit. Planet Fitness makes 1,000 sessions
open to its members to focus on a particular type of exercise, without
extra charges.
At other gyms, personal trainers at other facilities are eager to upsell gym members on
personal training services. At Planet Fitness it’s not the case, it’s already
included. The drawback is you have to find a time slot that matches your schedule
and interest. Since they do all major sections of the body; there is something for
everyone.
If you’re a reasonable distance from this gym,
I’d say it’s one your should put at the top of your list
to consider if your new years resolution calls for joining
a gym you’ll actually look forward to going to.