Polka Dot Dogs

Tried to board my dogs here over the holidays for 14 days, which would have been approx. 1000 dollars for the business. Was told that even though they have availability for my dates, that they are not accepting new pups, giving preference to current customers, and that they could put me on a waiting list. Seriously??? Avoid. Hope their current customer needs their dog boarded for 2 days only.

Staff and management really care about the dogs and it shows. Great place to take your dogs.

My two pups love this place! They are always so happy to be at day care, and all the ladies there are phenomenal!

Our Sal (50#shepard mix) always comes home clean, healthy looking, happy, and tired.
We have used their boarding services twice now for long trips and they were flexible when our international flight was delayed meaning we had to leave Sal an additional day. I like that they give a report card on his diet and behavior.
Prices are fair for the area and I would recommend this place for your pet boarding. I can’t comment on other services because we have never used them.

This is by far the best boarding/​day care for dogs we have ever used (and we gone to several places in the past few years)! Our dog is always happy to go to this place and she loves all the dog handlers. It says a lot when I mention she gets to go to Polk Dots and she perks up. This is the only place in Houston I would board my pup and just love that they take such great care. Also, I have used the grooming services as well and our dog smells great for days! Thanks goes out to the wonderful staff!

Our dog is very sensitive so this review may not apply to all dogs but we dropped our miniature poodle twice for daycare and she came back very sick both times. I had to take her to the ER the first time with non stop vomiting. When I picked her up she was very dehydrated. I thought maybe she was just nervous and shy and would get better so I took her a week later (this past Tuesday) and let the lady at the front know that she is shy and needs attention so she will be ok and drink water, etc. the lady just shrugged her shoulders and said whatever. This place isn’t cheap and I think most of their staff are very young/​teens. They need to give each dog more attention, or at least the very shy delicate ones. For my dog, this place did not work. I feel horrible for having my dog go through this.

My wife takes our dog, Bonita, to Polka Dot Dogs two weekdays a week. My wife and I find the staff as being very friendly. They genuinely love our little girl and it shows. Thank you Polka Dot!!!

Great warm staff, incredible clean facility! Great structure of the puppies’ day with play time and rest time inside and out! I feel completely confident leaving my baby (4 legged) there over night when my husband and I have to leave town!

So thrilled with this place! Oliver seems to love it and the staff is so friendly and accommodating!

Our little (fine, 50lb) guy loves this place! He’s always so excited and runs up to the door when we arrive in the morning and does a little happy dance when we hand the leash over to the daycare attendants. We had a bad experience at a previous daycare where he would try to run away from the daycare people, so I’m happy that it’s clearly better here. The morning staff know him by name and he gives goodbye kisses to the afternoon staff about half the time.
I appreciate that the staff is patient and attentive to detail. They never yank on his leash to get him to go with them when he wants to sniff around the lobby or check out who’s behind the desk. They also noted that we are trying to teach him not to jump and so don’t give him any attention if he jumps on them – MUCH APPRECIATED as that’s a constant struggle with others.
There was one instance where another puppy got too over-​excited and bit him on the face. PDD called to let me know what happened at that our pup was fine and they separated them. When I picked him up, they showed us the mark and talked to us about what happened. Honestly, the mark was barely visible and I never would have seen it. I’m impressed that they were up front about what happened even though they could have let it slip under the radar and waited to see if I noticed.
All in all this place has been great for us! My only wish is that they’d take lots of pictures every day so I can see how much fun he’s having!

This place is SAAA-​WEEEEET! Great staff, grand outdoor area for your pups AND a giant «party» room!

My pups are new to boarding, and I feel extremely lucky to have been recommended Polka Dot Dogs from the start. We have an energetic boxer/​greyhound mix, and an aloof/​shy chow mix, both of whom were DOG TIRED after we picked them up from a Fri-​Sun stay.
Like most caring pet owners, I was vigilant in my research of the boarding options available around town. I was drawn most to PDD because of the outdoor area and playrooms, of which the cost was included in the rate. I can’t believe other places charge for your pup to actually get play time! The staff is also young and energetic, so I’m sure this helps encourage the playfulness. The facility has a warehouse feel, but during my tour (given immediately upon request) I noted an acceptable temperature for Houston summers. The dogs in the all of the indoor playrooms I got to see were calm, docile and not nervous — I assume because of PDD’s care to assign the dogs to play groups based on their individual personalities.
I cannot say enough to fully appreciate the attentiveness of the staff to my questions and concerns. I will be boarding my dogs here in the future!

Polka dot dogs has been amazing for my family! I am hesitant to write this review because I don’t want this gem to be overcrowded… But I guesssss I’ll share.
I started bringing my 2 labs, T-​Bone and Ziggy, sometime last fall to get them out of the house when they started having behavioral issues out of boredom (I assume). It is pretty close to work so the whole gang just gets in the car– more like leaps into the car– and we are on our way. I have to remind everyone not to utter the words «day care» because the boys just get insane with excitement! When we arrive most everyone knows them by name (we come once or twice a week at most) they are cheerfully greeted and escorted to their play areas. They always leave me in the dust– which hurt a little at first, but always puts me at ease! Then I’m free to go to work without wondering if my pups are tearing up the house in boredom, getting enough exercise or feeling blue without any humans around. When I come to pick them up, they are always pleasantly exhausted. It is really hilarious! Sometimes it does get busy and it takes a minute to get payment squared away, but my boys are usually too tired to mind. It is so wonderful to have a place that I TRUST to care for my babes– wether I need to put in some extra time at work or get them out of the house and worn out for some reason. They love the socialization and I couldn’t be happier to have some peace of mind (and a day off from dog walking!) when I need it.
Keep in mind– on Tuesday the place is PACKED for their discounted special. I don’t recommend trying daycare on Tuesdays– your dog may need time to adjust to the thought of daycare and it is overwhelming even for me! One of my labs gets a little weird about the doubled number of dogs, while the other one seems to enjoy the crazy stimulation. It also seems that my dogs don’t get as much outdoor time on Tuesdays… for the last few times they have come out to the parking lot and taken an «Austin Powers pee» before leaving. Love the place and the deal is great but for now we are trying to stick to other days of the week. :)

We have brought our German Shepherd here for doggy day care as well as boarding. We also had her groomed and cut while she was there. This place is great! It’s easy to see the staff knows what they’re doing and really care about the dogs. Everyone is very helpful and friendly. The owner is wonderful and took the time to give me a full tour. The facilities are also very spacious and clean. We left our dog here for 12 days when we went to Europe and it was so comforting to know she was in good hands. So glad we found this place!

My pups have been going to Daycare on Tuesdays for their Tuesday Daycare special and they seem to really be enjoying it. I know it gets really crowded, but the staff is always nice, even when it gets busy and my pups come home tired!

I am very disappointed with Polka Dot Dogs. I just picked up my puppy from being there for the weekend. They charge a $ 20 pick up fee for Sunday (the lady told me it was to cover for their employees working). When I picked up my dog at 5pm and looked in her bag she had not only the extra bag of food I put in there, but her food labeled «Sunday AM». Very upset that I pay $ 90 for two nights and my dog was not taken care of. For her to go until 5pm without food is unacceptable and I will never trust them with my dog again.

I am so thankful for polka dot dogs! I was very hesitant to board my chihuahua anywhere because she can be quite a handful and I was concerned she might be mistreated. I told PDD about her behavior issues and the owner was very kind and explained that they’d watch her and see if she could play nicely. To my utter shock, they said she did great and had a good time. Ive boarded her and my other dog there several times now and my chihuahua LOVES playing at the dog park now. It’s obvious they really care and handle dogs well. Absolutely recommend this place!

When we found out that PetsHotel at PetSmart has a very narrow minded anti-​bully policy we knew we were going to have to start spending our money at a facility that is not part of the breed specific bias you see reflected all of over the media. I love that Polka Dot Dogs doesn NOT assume that our very well-​trained, pittie/​boxer mix is some vicious beast that will attack everything. They judge dogs on a case by case basis not by breed.
We just started her on doggy daycare once a week. Truly, the best money we’ve ever spent and the facility is awesome, too! Most vet offices and pet hotels, even the really nice ones, smell at least a little bit like urine. This places just smells clean probably because it IS extremely clean. Very friendly and knowledgeable staff who actually seem to genuinely like dogs (tragically this is more rare that you would think). But the best thing is that our baby dog (she’s not really a baby since she’s two years old now) comes home tired and happy from all the running and playing she does in their huge outdoor run. (When it rains they also have large rooms to play indoors as well.)
Their rules also make it easy. You don’t have to call in to drop off or pick up for daycare. Pick up and drop off hours are 7 am to 7 pm. So, if you often work late like we do that’s a big deal. We not only recommend them but we intend to get another dog within the year and we will take him/​her to Polka Dot as well.
PS Check out their Facebook page for more photos of the facility.

We are very happy that Polka Dot Dogs is just a few minutes away from our house. We do have to travel quite a bit so we use their boarding services often. It’s nice that they have separate areas for small and large dogs plus they actually don’t crate the dogs at night. When dogs are boarded they also get the day care included which I’m told is not standard procedure.
The staff is always really nice and attentive; they really do a great job and pay close attention to the animals. We’ve never had an issue where our dog has been hurt etc. In addition to boarding we drop him off on Tuesdays for doggie day care since it’s only $ 15. Our dog loves going there and he gets his playtime and then some; he usually passes out an hour or so after we bring him back home.
We’ve used their grooming a couple of times; prices are a bit high but they do an excellent job and I highly recommend them.

I wouldn’t trust leaving my dog anywhere else. I’ve been taking my dog here since 2011 when I first moved to the Heights/​Timbergrove area. I have since moved closer to Katy and I still regularly take my dog here on my way to my office in Montrose — the inconvenience and 10 min detour is worth it. The staff genuinely care about the dogs and seem to know all the regulars by name. Their on-​site grooming services is AMAZING. My dog is absolutely terrified of getting her nails clipped, but they have done the best job ever and my dog even seemed delighted to see the groomer when she came out to the lobby.
My dog has never come home with a bite, a scratch, fleas or any other sign of neglect. The daycare package seems to be on the same range as their local competitors, but the $ 15 all-​day deal every Tuesday is a STEAL.
My Olde English Bulldogge was the first regular (I like to brag on her behalf) — and have since grown to at least 5 – 6! So if you have an OEB, bring em here. My Pagoda will love to play :)
Positive signs all around. And a happy (clean) dog is a happy owner.