Quest Diagnostics

Very clean and ample parking!
It gets busy, but they get you in and out somehow.
I have tiny veins, so it helps to have gentle and PATIENT staff lol

The staff is so rude! Apparently it seems that their front desk staff is not in today so the phlebotomist have to walk a few more feet? I’m not really sure why they are all so sour faced and short with all the patients but it’s becoming slightly comical.
This one staff member is constantly rolling her eyes like we are all giant inconveniences for her. Even accompanying one eye roll with an audible sigh and «oh dear lord!» when there was a confusion because two waiting patients shared the same name.
I’m sitting here and feel like a gambling with my cubical vein! Which phlebotomist will less likely hurt me and my deep, rolling hard to reach veins.
Will I lose the gamble and end up with the sour face eye roller? The newbie who in a panic whisper explains «we have no front desk today»? Please let me be called by the one phlebotomist who seems to be smiling and engaged no matter how chaotic things are when one is short staffed.
Luck is on my side. I got called by the cheerful one! She carefully checks both arms to find the perfect vein smiling and keeping me distracted and talking the entire time. She settles on a deep but large vein on my preferred arm and in one stick and a wiggle she’s got the vein and we are done.
All in all my walk-​in visit took about a little over an hour with well over 10 people ahead of me and what appeared only 3 people working and that alone deserves the 3 stars.
What they lack in bedside manner they certainly make up for in efficiency.
But there’s something really awesome when a place achieves a balance of both. A hour wait still is a chunk of time and noone spending money and time at a business deserves attitude from their employee.