Quest Diagnostics

There was an initial Hour long wait despite the fact that I was the only person in the waiting room. Imagine if there had been anyone else I front of me!
Obviously there was no one besides the front desk attendant on duty when I arrived, although the front desk attendant swore there were other people there. After an hour several other patients arrived in the waiting room and each of them was seen before me.
After another 30 minutes I was told I could not be seen that day. I’d been there for 2 hours. Avoid this place at all costs, they’re the last people on Earth you should be letting stick needles in your arm.

Made an appointment on line. Signed in, sat down for 3 min. Called back. Blood draw and out in 10. First stick. No pain.

Convenient location, but very crowded and staff seems overwhelmed. Scheduled my appt on-​line in advance and only had to wait 2 – 3 minutes even though waiting room was packed. Had blood drawn for routine health exam, but my arm was sore for 48 hours and 7 days later I still have the biggest bruise I’ve ever seen (this pic was taken a week after the blood test). Will try a different location next time I need blood work.

This place is really slow. I called in a week earlier to create an appointment but when I showed up on time, I was told it would be «40 minutes». It appears that making an appointment is basically useless here.
The staff seems overworked.
Other than that, the place is clean but crowded. Parking was a little difficult to find.
I wish I had gone somewhere else.

PLEASE NOTE: This review update & 5 stars is for a particular phlebotomist at this location named Khimber.
My doctor wanted to run more tests several weeks after my last results so I reluctantly returned to this QD location. I did not want to return, I told the doctor & his staff about my horrible experience I had previously. They advised I ask for another technician if the same guy was up when my name was called.
I arrived at QD & was immediately checked in. A brief wait & my name was called. Khimber led me to a room & started pulling everything needed to draw my blood. She asked which arm I preferred & I indicated my right arm & pointed to an area I was told a vein was hiding. She could tell I was nervous & did a great job calming me down. She inserted the needle & hit the vein on the first try! Minimal pain & NO bruising will have me requesting Khimber on future visits to QD.