Retina Consultants of Houston

Waited over two hours to see a doctor, they never could confirm my insurance so I had to pay in full. After three weeks and multiple phone calls I have still not gotten a itemized bill to submit.
If you have all day to be herded around the different stations to which ever doctor is there that day go for it–
very unprofessional

After 2 tears and laser surgery at another clinic, this clinic did the most research with a 3D scan of my eye, another test running dye in my eyes to check the blood vessels, & another exam to find out what is going on with my retina. I have been to 2 other eye doctors before this clinic, and I like that all the doctors here are trained specifically in retina, vitreous & macular diseases. I have had to wait as long as 2 hours at Baylor Eye before, but have never waited longer than 30 min here, so that was also a plus. I have seen Dr. Wykoff & Dr. Brown. I liked Dr. Brown better. I feel he did more tests on my eye, & was more concerned. After reviewing my options, he was very thorough in discussing options, risks, & giving a timeline to do them.

First time coming here and it took maybe 30 minutes before they called my sister in. The receptionist seemed rude a bit and needs to be more friendly. There hasn’t been a lot of people coming in like a full waiting room. As for the doctors they were kind and attended my sisters needs. Waiting area is clean and roomy. The only complain have is the receptionist is rude. We came to this location twice and same thing.

This place overcharged me by $ 400. After several phone calls from my insurance company they refunded part of it (this was after they condescendingly and inaccurately tried to explain to me how my own insurance plan works). They are refunding the rest in 2 – 4 weeks (not sure why I have to wait for a check instead of them putting it it back on my card like they did with the other portion) but instead of apologizing and thanking me for my patience they are rude and uncommunicative. The doctor was great, but the staff has really dropped the ball. Mistakes happen, but the snottiness I’ve dealt with has been truly unacceptable. I can’t wait to get the rest of my money back so that I never have to deal with these people again.

The level of care seems high, but they consistently over-​schedule appointments. Waiting times are always over an hour at their Scurlock Towers office. Shows a basic contempt for their patients and their patient’s patience.

I go to the Woodlands branch and have had nothing but pleasant experiences. I am finished in less than an hour, and the staff is fantastic.
I see Dr. Wong (he did a scleral buckle surgery for retinal detachment on me about a year ago) and he is great. Very knowledgeable and he has your best interest in mind. His colleagues speak very highly of him as well, which I think is very telling. Two of my optometrists raved about him during eye exams, and I agree. If you want it done the right way, go the «Wong» way. Aand that is my last opthamology related pun. Thank you very much.
Dr. Wong is only at the Woodlands on Wednesdays, so I also saw Dr. Benz once for day-​after surgery follow up. He was pleasant, but I didn’t like that he tapped on my face to tell me which way to look. Even on post-​op drugs I can understand a verbal direction to «look up and left.»

There are several locations:
Memorial (i10/​Gessner)
Katy (La Centerra)
1960 (and 45)
Downtown (Medical Center)
Sugarland
Woodlands
Northwest (290/​Huffmeister)
Nacogdoches
Wharton
Brehnam
Livingston
great doctors, all extremely competent
each one for what kind of patient you are:
Dr Fish/​Kim/​Chen/​Major — a supportive hold your hand dr
Dr Brown/​Wong/​Benz — quick and efficient
New Dr. Wykoff — no long wait, convenient scheduling
Retinal Detachments, High blood pressure/​diabetic related issues, Macular Degeneration… everything Retina related!