RF Tree Service

I found RF Tree Services on Angie’s List. They were rated very highly. So I invited them along with two other companies to give me a bid on cutting down some trees and cutting back some other ones. RF came in with the lowest bid several hundred dollars less than the next lowest bidder. The person that came out was very nice and the person I talked to at the office was extremely friendly and personable. So I went with this company. They did an excellent job going above and beyond what I had asked for. Before I paid the bill, they wanted to make sure that I was perfectly happy with the work they had done. I was very happy as they did a wonderful job. If you need any trees cut, do yourself a favor and call RF tree services.

I initially contacted RF Tree Service to quote on trimming trees as well as remove a couple overgrown oleander’s. Although the initial quotation was a bit higher than I had expected, and I was surprised that a written estimate had not been provided until I requested it, I was generally pleased with the focus on detail and professionalism of the initial visit. I delayed several weeks to ponder the plan, and when I then requested that they send me a written quote, they had to come out again to review the scope of work because so much time had passed that it was no longer fresh in the estimators mind. After I received this written quote — which was the same price as before — I again requested they come out (for a 3^rd time) because I wanted to expand the scope to remove all of the trees entirely which had originally been quoted to be trimmed. While many companies may be less than happy that I seemed so indecisive, RF Tree Service was very responsive and promptly scheduled a time convenient for me to come out for the 3^rd time to quote again. They arrived exactly on time, but somehow did not hear the arrival at the door and about 15 minutes later I discovered Lorenzo had dropped his card on my door to indicate he had been there at our agreed time. I called him to confirm that I was in fact home but had not heard his knock at the door, and rather than suggest another appointment would have to be made as I expected, he immediately drove all the way back and was very pleasant and happy to do so. I was impressed with his attitude, and upon providing the revised quote I decided to proceed with their service. The date originally proposed to begin the work was sooner than I had expected, and on a day inconvenient for me. I requested another day, and they were very happy to accommodate. Lorenzo and his crew arrived at exactly the time they said they would, and worked very hard throughout the entire day. I was impressed not only with the quality of their work, but also at how attentive they were to protection of my property, and their diligence in cleaning up the resulting debris. I really got the feeling that they cared about delivering a top-​notch result and clearly focused more on ensuring I was very satisfied rather than the «get in — get out as quickly as possible» approach of many contractors. Any request I made was accommodated with eagerness and a smile, and I feel they did at least as much work as we had agreed if not more. At the end of the day I asked that they cut one more tree down which had not been part of the plan, and there wasn’t even the slightest hesitation on their part even though the crew was otherwise finished and about to pack up to leave. The following day one member of the crew came back and spent the entire day grinding all the stumps. It was very tricky as he had to get the machine in some incredibly tight areas, and avoid a plethora of sprinkler water lines and control wiring. He did an amazing job navigating, and it was obvious the amount of attention he put into avoiding any damage. His diligence and efforts in this regard were beyond what I expected, and even when I told him it was ok if he accidently damaged the sprinkler system since it looked all but impossible not to, he worked very hard by hand digging all around to locate all the lines and successfully avoided cutting anything. At the end of the 2^nd day when all the work was complete and Lorenzo came to check and be sure I was happy with the results, I noticed one more area which I had forgotten to mention I would like to have trimmed, but wasn’t sure how far to go with it since it overhung my neighbors yard. I suggested to Lorenzo that I needed to speak with the neighbor before deciding how to proceed. Even though it was not part of the scope of the job as quoted, Lorenzo said once I decided how much I wanted to trim, just to give him a call and he would make another trip back and trim it at no charge. Impressive! Overall I am very pleased with this company and their professionalism, and would highly recommend their service.

Does it seem like I have a lot of reviews about trees? Well, that’s because, unfortunately, I’ve required a lot of tree service this year. I bought a house on a half acre lot, not realizing the extent of damage that the recent drought had done.
After a couple of really windy nights this winter, with large branches falling down in our yard and dead tress toppling throughout our neighborhood, we realized we could not delay on removing the last thirteen dead/​dying trees from the back of our property. We got bids ranging from around $ 5,000– over $ 15,000. Since the trees were already dead anyway, we had no qualms about choosing the lowest bid, which was RF. Lorenzo and his crew arrived promptly and began methodically cutting down the trees we had marked. I did not realize that to cut down a dead tree, one would have to climb up in the tree. Scary. But these guys clearly knew what they were doing, and they had no fear of heights. They hauled away the pine and cut the hardwood into firewood sized logs and stacked it for us. For tree removal, I would 100% recommend RF.