Service King Collision Repair of Olde Oak

If there was an option for more stars I would give them! I was in a car accident 2 weeks ago and of course it was a nightmare dealing with the driver at fault. Once service king took my vehicle, they helped me stay at ease with all this process. It was awesome getting up to date texts about the progress of my jeep and Felicia was WONDERFUL. She called me as well and kept me up to date. She definitely helped this process go by smoothly.
I am sure I annoyed service king calling everyday since I am inpatient Lol but they never made me feel like I was bothering them. They did a wonderful job on my jeep, and having it nice and clean was definitely a plus! Everyone’s customer service was impeccable. I was there right at 7:00 am and every employee that walked through the door greeted me with a smile and good morning. My husband and I were very grateful. Again, thank you everyone at this location for your awesome work!
–J

Work is just average. Their follow up with customers is below average, also a lack of communication. Still waiting for a call back regarding a clip for my dash from 3 weeks ago. Work was done 6 months ago. The willowbrook location maybe better. They are nice people but quality of work is just okay.