SHRINK Studios

I so agree with all one star reviews!
It is a false advertisement when you get your «deal”/groupon. My 6 nonsurgical lipo, 3 cellulite vacuum, 3 total body vibration session «deal» become 3 nonsurgical lipo, NO cellulite vacuum, 3 total vibration. Nowhere in the advertisement it says the time of the sessions are cut and your 1 hour lipo session becomes only 15 min. I couldn’t get cellulite vacuum as the area I chose to treat didn’t have cellulite, and I couldn’t use it on another area, even though it’s part of the package I paid for! The vibration session is only 10 min. So another reviewer Trisha is right, how is THAT a total value of almost 3K?!!
Other reviewers are right about $ 50 fee that they will charge you for pretty much anything. I was offered to reschedule my appointment as I refused to cut my session due to showing up 10 min late (was on the phone with my boss, wouldn’t hang up the phone, you know?). Why would I cut my 15 min session?! How am I supposed to see the results? Not to mention it’s already cut from an hour!
Later that day I was charged $ 50 in my card. When called, Cynthia said that I signed a form. Yet, when offering you to take an option to reschedule never once they mention it. You know why? Cause that is HOW they make the money!
I’ve requested to speak to an owner. I’m yet to receive a call/​email.
So I’m assuming Tanya is the owner as she answers to your reviews. Look at the way Tanya gives responses. She gives us, CLIENTS, HOMEWORK. Did you forget you are in a business of customer service for one, and we are not in elementary school in addition?! It is YOUR job to be friendly, knowledgable, flexible, making customers day, etc. Look up the definition, Tanya, Cynthia and the rest. I AM myself in customer service business so know what I’m talking about without any extras.
Tanya also heavily describes the rate of satisfied customers and how many people purchases their services. Her staff Cynthia was doing the same of the phone. Of course they do! You trick people and have lack of communication! Maybe you should be less concentrated on providing statistics that are questionable defending yourself, versus reflecting at your business and seeing from your negative reviews what needs to be improved!
I had a «pleasure» of talking to Tanya on the phone trying to schedule my appointment. We played phone tag over the phone for awhile. As nobody answers and calls you back days later. She wasn’t pleasant to speak with, she was more of a dictator telling you what to do. Not patient with your questions, had strong irritation in her voice.
So the conclusion is the business is NOT people/​clients oriented, they don’t care about your results as punish you by cutting time of sessions, the ad is false, unfriendly, not flexible. The business is a FRAUD. Cancel your card and dispute your charges. The reason: you didn’t get the service promised. You will get your money back with the bank.
Update 4 hours after my initial review:
Tanya clearly makes time to copy and paste her comments talking about questionable statistics, yet to find time to make an emotional genuine connection with a client. I’m more convinced now she is just simply rude. No wonder why her employees are that way too.
I doubt she’s ever heard «the word of mouth» expression as an excellent marketing tool for a business. If they had that many satisfied customers, they wouldn’t need all of the false deals/​coupons to put out there.
Once again she finds excuses as to why she makes her living off charging people fees based on the «rules», and not on delivering EXPERIENCE. Even in Lexus dealership, they will flex a rule for the happiness and satisfaction of their clients. That is called an excellent service. Well, clearly Tanya and her fraud business ain’t luxury.
Updated again:
LOL! Tanya seems to be very upset in losing her chance to build on her business by collecting fees after the false advertisement. As consumers, we have a right for a refund for a product/​service not meeting our expectations.
So, Unilocalers, you can see for yourself now how rude she is, the true colors came out. Are you willing to give your business to this no class, unprofessional, combative woman?
There are plenty of coupons that offer the same type of services and they will appreciate you as a client. So go find the best service you deserve!:)

Tonia was absolutely rude to me! I am a new customer and wanted to let them know my cycle started after I booked the appointment but I could still come if it was ok with them. She said no an canceled my appointment. I was disappointed an had to cancel my sitter. But called back to be sure I would not be charged a fee as I DID NOT CANCEL THE APPOINTMENT SHE DID. In the forms it says don’t schedule an appointment on your cycle because it will become heavier an if I cancel because of my cycle I will be charged a fee. Mine started after I scheduled the appointment an I was ok with going still. Couldn’t call the day before because they are closed sun n mon. So I called at 7am Tuesday morning since it was a business day an left a message to please call me because I had a question. Mine you I booked the appointment Saturday. She was argumentative saying I should have read the website and just left a message on Sunday or Monday. I stated to her that as a new customer why should I call knowing your closed. She said I should have left a message. HOW WOULD I KNOW THAT IF ITS NOT ON THE WEBSITE OR IN THE NEW PATIENT INFORMATION FORMS??? I will be making a complaint with the bbb today! I want a refund an do not wish to utilize their services!!! If I could give this business zero stars I would cause they don’t deserve 1 star!!!

FALSE ADVERTISEMENT ON GROUPON!
$ 229 for a Fat Buster package ($ 2,520 total value)
*Six non-​surgical lipo sessions ($ 1,800 value)
*Three fat/​cellulite-​busting vacuum sessions ($ 495 value)
*Three whole-​body vibration sessions ($ 225 value)
This Groupon I purchased says you get this value — they are dishonest, You go in and you get the Lipo for 10 whole minutes, and the Vacuum for 3 minutes. How can this be a $ 2520 Value? How can you see results with less than 15 minutes of procedure. ??
The Staff that answers phones are extremely RUDE. They yell and hang up if you call in the day of an appointment and are sick throwing up — they will charge your Credit Card $ 50. I would not recommend this company to my worst enemy. It is a scam. Do not purchase the Groupon! When I first purchased, I left 2 messages a day for 4 days before someone called me back. I actually got a refund with Groupon but then purchased again to give the a try. Bad Mistake.

I called into this place to ask about the Groupon offer. The person who answered the phone, Amanda did not sound friendly and was not accommodating to answering any questions. When the first impression of a business is rude and unwelcoming, that is a red flag immediately!
There is no money back guaranteed for the Groupon offer — according to Amanda, they are not in control of what we eat and do outside of the salon (would you not think that not all clients do not have self control when they really need to reach a goal??). The front desk lady gave me a really disgusting first impression!
The treatments sound sketchy as most of the website explanations were from ages ago. There are not many other scientific explanation to the treatments.
With that said, I will pass on this «too good to be true» opportunity.

I found this place on a Groupon offer and decided to give them a try. I made the mistake of not calling the business ahead to get more information about/​from them (so unlike me) and purchased the Groupon ahead of time. Long story short, I called several times to try and schedule an appointment only to be greeted by a voice regarding stating to call during their business hours (which I did). I left a message, and no one called back. This would ordinarily be a red flag for me, but before completely writing a business off– I try to exercise all options when trying to contact a business (i.e their website, Unilocal page, etc). On Unilocal,there «appeared» to be in an option to make an appointment for Shrink, in which my thought was «Oh wow! There is hope!» But no. Sooomething in my gut told me to try again and call to verify my appointment made on Unilocal (mind you I even had a confirmation number), and miraculously someone picked up. I spoke to who I believe was the owner/​manager, and she could not find my name or appointment. I then explained to her how I made the appointment, and in a voice of shock she said «Ohhh that doesn’t work!» :/​Apparently it doesn’t. If that wasn’t bad enough, she told me that they would not have any availability until the second week in April– not happening. I guess she sensed my discontent and made the statement that «Everyone is booked until that time.» O_​o I think not.
Anyhue, I quickly contacted Groupon about my purchase AND inconvenience, and they gladly gave me a refund. Sorry, but I’m a strong believer in great customer service and Better Business Management. To me, the first phone call to a business can honestly be the first impression a customer has.
That is all folks, use your judgement with these guys.

So far so good! I have had great results. I will update this review with photos.
I came here for a 3 session trial and then ended up buying a 6-​pack for my stomach and a 10-​pack bundle for my thighs.
I would recommend anyone who has that stubborn jiggle (or the parts that don’t shrink no matter how much you exercise) come here and try it out.
What have you got to lose? Except some fat? And we all know we want to get rid of it forever.