The Arbors on Westheimer

Very bad treatment by the staff, care apartments below zero no one cares about the problems inside the apartment asked more than three times the repair of the problem, but no one cares. Each month the electricity becomes more expensive I do not know why, despite that one person lives in this apartment and this became a problem when most of the rest of the apartments suffer from it !!!

In the last few months, the arbors seems to have gone under new management. From what I thought was going to be a disgusting new paint job turned out to be very nice. Since the new management has been here, they have repainted the fences, the parking lot lines, installed a small playground and security cameras in the parking lots as well. If there is going to be some kind of apartment wide maintenance issue, we are all warned at least 1 day in advance, which I really appreciate. It’s still annoying but I’m glad to have to opportunity to shower ahead of time and not wake up for work and realize the power is out in the whole complex. Now, I almost always see a security guard by the gate probably three or four days a week. He doesn’t look like he could protect much but I appreciate the effort.
I happily renewed my lease for 6 more months but will most likely be moving on afterward. Unless they improve the pool and laundry situation, I could be convinced to stay.

Never ever rent apartments here!!!
Dog shit everywhere.
No laundry in the apartment. You have to use the public one. $ 1.25/ each. THINK about rainy/​stormy days and clean???
Services are horrible. For every single thing, you are asked to go to the office, no matter your faults or their mistakes. If you have any questions, feel free to post them, I’ll give you the answers.
You have to pay for every single thing. Even the card to enter the gate. Otherwise you have to press the code which does not work usually. What you can do is to wait until someone have the card open the gate for you. Oh well! Maybe you dont have to worry about this because the entrance gate stops working most the time, it is opened days and nights, welcome «EVERYONE»