The Belvedere at Westchase

This is my first apartment and I will say that I couldn’t be happier with the whole process. When coming to view the property, Mrs. Jeri greeted me with a warm welcome and contagious enthusiasm. She sat down with me and went over my preferred floor plans and their pricing, and when I asked to take a look, she happily obliged. Throughout the process – both in person and later via phone – Mrs. Jeri remembered and used my name when talking to me. I had a few issues with my application due to personal reasons, but the staff – Angie, Jeri, and Rosie – showed great care and worked with me until I was able to get things straightened out! As for the comments of bad management, this has NOT been my experience so I am assuming this was before these wonderful ladies came aboard. (although I’m sure we all know some people are just unpleasant and can’t be made happy) I absolutely love the townhouse I chose and am happy to call it home! I am big on reviews and will make any necessary changes if problems arise, but I don’t think I will need to. Don’t let old reviews scare you away. Come visit and make your own choices!

Zero stars. Management is awful, repairs never get completed.
Dog poop never gets picked up, and there are stray/​outside cats everywhere even though the lease states no outside animals. When I complained about this I was told «Unless you figure out what apartment the offending dog/​cat owner is in, we can only post signs.» None were posted.
When I first moved in, there was a dachsund who used to just run around the property terrorizing residents and dogs on walks.
Less than two weeks after I moved in, my upstairs neighbors apartment was broken into, and he insinuated that it was one of my friends that he had seen leaving my place that day because he «looked weird and the timing seemed right.»
During the late summer, both pools were out of order because they were not up to code. For two and a half months.
A few months later, a fire tore through twelve townhomes.
Two weeks after that, another break-​in.
Two nights ago, a naked man ran through the parking lot screaming that he was covered in rats and tried to jump into people’s cars as they drove past.
Good luck calling management to report any of these issues because they won’t pick up the phone, even if you can find the right number to contact that won’t just hang up on you. Management’s response is almost always «There’s nothing I can do about that.»
Save your money and your time because there are better complexes in better locations. This place is terrible.
Two nights ago a naked man was running b

This is my first apartment on my own and to top it off I’m moving from CA! I don’t know who everyone who is complaining about when they claim rude office staff because after speaking to A LOT of complexes and either being treated like a waste of time or never being able to reach anyone in the office, that’s what I consider rude. Rosie is an angel! She has been the biggest help. She has stayed on top of everything making sure all my requests were fulfilled, my questions answered, and my concerns addressed. While I can’t speak for the complex it’s self because I haven’t arrived yet, I am EXTREMELY satisfied with the service I’ve gotten from Rosie as well as the Property Manager and the Assistant Office Manager. Ladies keep on with what you’re doing because you’ve made my out of state move a ton less stressful. Very excited to call The Belvedere at Westchase home!

I just went get information about Apts and the lady that was there was very very rude and wouldn’t show me any floor plans and told me to go to there sister property. One word of advice when judging don’t do it directly to the customer because I will make sure I tell everyone my experience when just walking in the door. You told me my dog is not aloud I never plan on bring him in the office in the first place. Don’t move here unless you wanted to be treated like crap!!! I was planning on moving here but I prefer not to be Judged I will spread the word of mouth to everyone!!!

I went to look for an apartment with my father over the weekend. My father is handicap which I told the white lady. She told me she had nothing to look at. I said thank you and went back to my car. As I set looking for other apartments in the area on my phone I saw the same white lady show a couple an apartment. Is this how this company does business? From reading other reviews, I guess so. I have worked in customer service and this is by far the worst Ever

I have lived here for three and a half years. I love the complex. It is a beautiful place to live. It is not the GRAND but it is a place you can call home. Very comfy!
My only problem is that the new office staff is not the best. I understand that they are trying but it is a lil crazy. The property manager who just left a month or so ago was the BEST. Now since she has left it has gotta a lil crazy around here. The crime is starting to pick up in the complex. There is not police patrolling like they use to here. They are towing vehicles left and right for stupid reasons these days. Service orders months behind. I am counting the months waiting to get out of this lease.

If I could give a ZERO star rating I would. Where should I start? I have been living here since August 2013. When I moved in it was great. Quiet and peaceful. Needless to say that is completely different now. First thing is when the leasing office remodeled they said it would be two months tops without a fitness center or a pool. Well six months after it started it was finally finished. It’s nice but to have the fitness center go from being open until midnight to only during business hours makes ZERO sense. Most people work from 8 – 5 during the day and the office is only opening till 6 on weekdays. Whenever I go to pick up a package from the leasing office there is never anyone in the fitness center. The remodel should have made things better but instead it has made it inconvenient to use and for most impossible. Also the pool was closed most of the summer. When it came time to renew my lease I told them that those items should be taken into consideration and all I got was BS. «There is nothing we can do about it.» I did not want to renew my lease but I did not feel like moving again after one year. Now most rent goes up $ 20, $ 30 or $ 40. NOT MINE! It went up $ 100!
On to the next thing. Peaceful and quiet has gone in the toilet. You have people in the middle of the night drive into the apartment (who don’t live here) blasting there music. More and more shady people are in the apartments now. The shady people also live here. My neighbor is a damn pot head and the smell fills my apartment. I talked to the leasing office ye nothing was done to change that. ILLEGAL DRUG USE IN THE APARTMENTS?!? What does your background check consist of? Just being able to pay for the apartment? My car was vandalized but even going to the leasing office will do nothing because they let people do illegal drugs in the apartments so what does it matter the someone’s car was vandalized? Also parking is a joke. If you are not home before 8:00PM good luck finding a place to part that is somewhat close to your apartment and with the shady people that are hanging out at night, it doe not make me feel safe. The streets that go through the apartment have cracks and potholes and they are doing nothing to fix it. They did a little work last year but the few places they fixed are starting to go back to the way they were. Must have hired the cheapest bidder. You can tell by there work.
There is little notice to anything that happens in the complex. If leasing office hours change there is ZERO notice. I went to pick up a package thinking that the leasing office closed at 6. It was 5:35 and someone was sitting at the desk and would not get up and take 30 seconds to get my package. I get it you are off the clock but the property manager was in the building too. She is not hourly. Why couldn’t she open the door and give me my package. Also I was told that if I did decide to stay next year that my rent would go up near market rate for an upgrade apartment so that I should move into one of those. What if I don’t want to move? Why should my rent go up to the same price as an upgrade apartment and mine is not even upgraded?
I went to the leasing office to ask for a simple filter change for my AC. THAT WAS ALMOST TWO WEEKS AGO AND IT STILL HAS NOT HAPPENED!!!
To sum things up in a nutshell. DO NOT LIVE HERE!!! IT WILL BE THE WORST DECISION OF YOUR LIFE!!! I will be moving out come the end of my lease which cannot come fast enough.

I feel very safe living here, this was and is the most important thing for me. They have many amenities, such as the valet trash, the gym, two pools, security cameras, and amazing staff. The maintenance men are very friendly and fast acting. There is no ghettoness here everyone is friendly. The apartments have spacious rooms and living area. I love living here.

I’ve lived here for about 5 months already. No, it’s not the best place, but I truly believe they are working towards making it better! The renovated apartments are nice, stainless steel appliances, faux hardwood floors. We now have valet trash which is awesome!

Two days in a row I helped the lady in the office find out who stole the bike from her illegal alien cousin’s place (it happened the day they moved in). Now they want me gone because my stalker lied. Well I have witnesses. I haven’t violated the contract they suckered me into filling and signing. What the contract says and what this office lady stressed don’t apply to me. They’re mad because of Unilocal.I begged for months for a new spot but they claim nothing was available. Somehow they got their relatives in though. I bet they aren’t paying what I would have paid. Did I tell you one of the managers sent a message personally on here? When did that become professional? I don’t care about your hurt feelings just like you didn’t care about my clogged sink. Maintenance men joy riding on golf. carts when they could and should be working. Obviously I have higher standards and expectations. Have you seen the soul train colors? You know they give you pics of when the place was first built right? Come by and I’ll show you in person. Roaches, ants, and spiders to this place. I would tell you the rest but I like to be discreet.