The Parking Spot IAH – JFK

I use The Parking Spot every time I fly and love the convenience of being picked up and dropped off at my car, as well as, having help with my bags. The drivers are all very nice. I started using the app recently and find it very convenient to be able to see where the next shuttle is in relation to my terminal and knowing it is on its way.

On Tue Jan 26, 2016 at 04:57 PM Robert Zalud wrote:

Your check-​in employees are friendly and welcoming. The shuttle service personnel are on time and get you to the terminal or parking spot location quickly. Checkout is quick and friendly and always offer a bottle of water. The process is very well organized. Coupons for discounted parking are available on the website.

Basically same experience as other Unilocalers.
Lady at entrance very friendly but just ushers me past gate without asking what I want and directs me to a covered spot. I park in an uncovered spot, flag down shuttle driver. He is confused, I tell him that was what I wanted. As others, when I am paying they assume I was in covered spot and they try to charge for that and I have to explain again. Shuttle speed was decent but other shuttles seemed to be more frequent including Parking Spot’s other location. People pretty friendly but I can’t help but feel that they’re all in collusion to raise fees. I’m going to try other places

Before going on vacation, I checked prices for different parking lots near the IAH airport. The Parking Spot website listed covered parking for $ 7.50/day. Imagine my surprise when I got a $ 70 bill for a 5 day stay. I went to ask one of the attendants why the price was so high, and she explained that for covered it was actually $ 11.50/day, and I probably got it confused with their other lot. She said this lot is a little bigger, therefore a ‘little’ more expensive. Needless to say, I will never be using their services again. Beware.

This location has one of the friendliest employees with a beautiful smile working the entry gate ! I will continue to use this location as long as the customer service remains this friendly .
Also, when you park covered, they have rows by terminal so you won’t have to go to 3 or 4 terminals before you get off the shuttle. Looks like 2 terminals per row .
I’ve never waited for a departing shuttle over 2 minutes, and they don’t wait until the shuttles are full to depart.

The young lady at the front gate is so welcoming and pleasant. The parking area is always clean. The shuttle is at your car as soon as you park. Great people doing a great job.

I used The Parking Spot about 8 times… during this time, I experience the following:
Waited at airport while 2 – 3 shuttles came for other Houston lots but not JFK (2 for Will Clayton, etc). Finally called and they sent a shuttle, the line was so long that we couldn’t fit, so had to wait for another shuttle. Total wait time over 30 minutes at the airport. This happened atleast 3 times.
Paid for valet and they could not find my vehicle… had to wait 20 minutes for them to find my vehicle while they asked me what my vehicle looked like, etc… ALL of this information was in their computer system.
Paid to have my car washed, when I got into my suppose to be clean vehicle, there was a layer of dust on the dashboard. It hadn’t been touched.
Sent complaints to contact e-​mail and never received a response.
Tried calling the manager at the facility and was told he was not available more than once and they were not willing to take a phone # for a return call.
WILL NEVER USE THEM AGAIN… I am now using Pre-​Flight Airport Parking and they ARE WONDERFUL!!!
Extremely Dissatisfied Former Customer

Brutall! Don’t bother using this garbage service. Waiting for bus for 25+ minutes, call the dispatch line only to have «lady» hang up on me after shouting at me rude. Watched with a huge group of people parking spot bus just drive right by. On top of that I paid $ 100 for detailing and my truck still had sap on it with dirty windshield. There are other choices out there, last thing you want is to stand in a rain wait for this circus to arrive.

Too far from airport, shuttles too slow, we were waiting 10 minutes to get picked up when we first parked and no one ever came over to our spot to pick us up. We had to walk around the lot looking for a Shuttle who would take us! then coming back waited 20+minutes at the airport watching other shuttles Come and go wishing we had parked with them instead. Also it’s super confusing to exit once you get back to your car signs all point you the wrong way. Also have to go thru cashier to get uncovered parking discount.

The pits do not park with them. Been waiting 45 min for them to pick us up and there are 35 people waiting.

Won’t be going there again.
1) Initial agent mumbles to me where to park, i needed her to repeat it 4 times
2) Need to use a special ‘uncovered’ parking card because they apparently get ripped off a lot?
3) Pick-​up driver’s english was so bad she couldn’t understand when I told her my spot number.
4) On return to parking, driver could not find my spot. Told me I had it wrong. Dropped me off a ½ mile away, i finally found my car in exactly the spot i wanted.
5) My uncovered rate of 9.95/day for 1.5 days some how added to $ 29 and there is no one around to ask.

Everything was fine except the racket they try to pull at the end. They only allow you to pay for uncovered parking at lower rates thru their cashier lanes. The self checkout lanes will charge you the covered rate!
So you guessed it! ONE cashier open with a line around the building and 2 or 3 open «self checkouts» that will gladly charge you the covered rate if you don’t want to wait in the line that this place purposely creates.

Won’t be using Parking Spot again. Finally a JFK bus arrived after a 20 minute wait, 2 buses driving straight past us and 2 calls to their hotline to ask what the hell was going on. I handed my membership card in on the way out and will use one of the other parking shuttle options next time.

Not your finest hour.
I was told to park in row C and after waiting 15 minutes watched as the valet row’s one person was picked up and the almost empty bus left. I then called and asked for a bus to be sent to my row. Ten minutes later no on had shows up so I walked over to the valet row where others were now again waiting. Ten mi Utes later we were finally picked up. I never did see a bus go down row C. And there were plenty of buses around the lot.
Very disappointing when you are trying to get to a flight but especially an early flight.
No time for breakfast at the United Club today … Just a race to the gate.

The drivers are nice however The Parking Spot/​JFK with spots has enlarged and covered the entire thing. With this being said the signs with cost are no longer up. I normally have coupons but this time they got me.
4 days 2 hours and 40 min cost me $ 69.51. I will need to find me an Über ride and my own bottle of water. At least build a «free» drive-​thru car wash to use when i return.

After having to chase down a bus for them to pick us up, the bus driver and trainer chased the family that were still driving to the aisle to park and waited for them to park. Then of course they dropped them off first after making us wait 20 minutes before we left the parking lot. Then the driver was slow, and the trainer counted the tip he received from the family in front of us. Thanks to them we missed our flight by literally one minute, I was able to check in, and my bf was not allowed, due to the few seconds it took to get him checked in. Now I am currently waiting to be picked up, while ever other parking lot bus has picked up I am still waiting… will not be using the parking spot again.

I have parked here MANY times and have never ever had an issue. The bus is always quicker than me getting my luggage out of my car and the drivers wait on you. They will also get off and help. I always arrive at the lot in plenty of time because I’m nervous when I fly anyway. I don’t want any slip ups that would cause me to miss my flight.
The discount I get thru my job is good too. It’s nice to have a great place to park and not have to worry about your vehicle.

Comfortable rates, fast transportation service, covered affordable parking, and friendly staff.
We were directed right to an available parking space from the lady at the gate booth. The shuttle bus pulled right up and waited for us to unload the car and put our luggage on the bus. Everyone was polite and friendly. I will definitely park with the Parking Spot IAH again. When we returned home a bus was there waiting and the same experiences were with the staff! Love them!

Awesome service. We always park in this location when flying out of IAH. The attendants are courteous, and the busses have always run regularly.
The main reason that I am writing this review is to say how impressed I am with the service we received on our most recent trip. My family of 7 flew to Orlando for a week. This included 6 adults and my 3 year old son. For entertainment on the flight my dad brought along his old portable DVD player to watch movies with the little guy. Sadly then he forgot the player on the Spot bus when on the return trip, and did not realize if for an entire month. He called the location on the off chance, not really thinking it would be there, but just to see… and guess what! To his surprise the DVD player and several movies were there in the lost and found waiting for him. The lady on the phone personally had it ready and waiting when he went to get it the next day. Now that is amazing service.

I like the Parking Spot because they have valet parking. How is that different you ask? You drop your car off at a valet area, and upon return, they’ll bring your car around. You’ll be the first person to be dropped off by the shuttle, and that alone is a reason to pick valet parking. Your car will be started for you when you get dropped off, and someone is guaranteed to help put your luggage in your car for you.
I dislike the Parking Spot because there are SO many customers. When being picked up at terminal C, it’s not uncommon for the entire shuttle to fill and people have to wait on another one. The Parking Spot does have frequent shuttles, but there just seems to be a lot of customers.
I am an executive member of the Parking Spot, thanks to membership with a large group. It is easy to earn points. Be sure when booking a rewards reservation, you book prior to midnight of the date of the reservation.
Add more shuttles with less crowds, and I’ll add another star!