Timberline At the Zone

Great gym! There are tons of cardio options and the equipment is in new condition. The staff is friendly and helpful. Every experience with my trainer here has been fun in addition to a great workout. Garrett changes each session up and explains each activity so that I feel comfortable doing it and knowing how it’s beneficial. They really know their stuff and are happy to share the knowledge. When you arrive, just head straight upstairs for a workout experience you will want to do again.

With total unbiased honesty, this was one of the WORST gym experiences I’ve ever had. I came in with ClassPass having already gone to the Timberline Fitness Studio location on Montrose and loved it. Needless to say, I was expecting a great experience at The Zone location and I was extremely disappointed. First of all, the location is hard to find and has a «middle of nowhere» feel to it; it’s located in a shabby business-​esque location which was super weird. Secondly, I walk in and there are NO signs indicating that the gym was located on the second floor, so there I am stranded in the middle of a kids sports camp with no clue what was going on. (The gym apparently shares a building with a kids day camp sort of affair.) After five minutes of standing at the desk waiting for assistance (with my efforts completely ignored by the desk attendant) I summoned the courage to just ask where the heck Timberline was. I was pointed upstairs with a side-​eyed glare. So finally, I was on the correct floor and THOUGHT my frustrations would end there. Unfortunately, they absolutely did not. The pictures posted on Unilocal are AT BEST deceiving; the place is a half-​painted, half put together wreck. It seems as though no one cares that the equipment is strewn about here and there in the tiny studio style room that is this «gym». The employees were extremely rude which was a super disappointment. They all had a pissed-​off scowl glued to their faces and were 0% helpful even after I said it was my first time there. The only reason I didn’t walk out right then and there is because I wanted to get the work out in that I paid for. The only somewhat pleasant person there was a tall, thin woman named Shane or Shay (something of that nature). She is their only saving grace quite honestly, but one pleasant employee cannot make up for 5+ other horrible ones. So next, I was escorted to the «cardio section» which was literally a row of out dated machines stacked on top of eachother in a dimly lit hallway. SO UNPROFESSIONAL! I was extremely disappointed in that moment and was overwhelmed with the feeling I didn’t belong in this «gym». I ended up toughing my way through my workout and departed as quickly as possible with NO words spoken from any employee who all saw me leaving the gym with a forced smile on my face. No «goodbye» no «have a great day», nothing! To sum it up, please just go somewhere else and save yourself the headache.