Todd Shipp – State Farm Insurance Agent

We paid our full homeowner insurance cost at closing only to be given an extra thousand dollar bill a month or so later because the paperwork wasn’t up to their standards to get a promised discount.
We learned after the fact that we had to get contractors to dig through their records 5 years ago to get the discount even though all the improvements to our home were permitted with the records freely available with city.
They should have made sure the paperwork was good prior to taking our money. We certainly would have gone elsewhere and feel cheated.
This entire experience has been extremely frustrating and I would urge you to avoid this agency.
We just want the issue to be done and to pay the price that was actually negotiated for and to receive one year of insurance for the money we’ve paid.

I had been with another insurance company (one that likes to spend big bucks on a talking gecko) for several years, and noticed my rate climbing steadily each year despite a clean driving record and zero claims. I inquired twice about this and was told that rates were climbing across the entire insurance industry, and suggested I would not find a better rate.
It only took a few minutes to gather quotes from a few insurance providers and I ended up choosing State Farm Insurance, due to the rates offered and my interaction with Todd Shipp. My first request for a quote resulted in a brief telephone discussion for him to understand my needs. Ever since then, my rate has been steady, and customer service from his office have been very responsive. Todd Shipp has been honest, professional and courteous in all our interactions. My fiancée has also switched to him as her auto insurance provider, and is very happy with his service as well!