U-Haul Moving & Storage of Meyerland Area

Before my new trailer hitch was finally installed I had to:
Show up on two different days because they rescheduled the first appt.
Had to leave the car all day because although I had an appt they did not know when they could get the work done. Add $ 30 for my round trip cab ride.
Had to contact them to learn that my car «had been done» and therefore put me right in the middle of commute traffic.
Suffer the shock of seeing where the installer used a hacksaw to cut clearance out of my bumper!
They did not have the correct electrical plug configuration despite my prior direction. This was rectified by them «giving» me a conversion plug.
I hope the bumper stays on when pulling my travel trailer!

Beware!!! On 8÷14÷13, We, found out our property stolen from our unit at this location. Our lock was replaced with one of the locks that resembled the ones they sell & used, and initially, the female employee (in the picture) told me there were no rentals under my husband’s name. Then said our unit has been vacant since 7÷17÷13. We moved in on 7÷24÷13. After my husband called her out on it, saying she was the one who rented that unit out to him, she remembered… When I told her there is a different lock on our unit, she said they sometimes replace cheap locks with theirs’. So, I guess our lock was cheap, so they decided to take initiative to replace it without our consent? Not surprisingly, they could not find the keys. The manager (Mike) agreed to break the lock. He did this without hesitation, and even apologized. Needless to say, all our electronics, clothes, toys, kids’ pictures, albums, scrapbooks, military awards, and so on were stolen. I had 8 Louis Vuitton handbags, 2 Xboxes, 2 ps3, 4 LCDs and much, much more. We were moving from Killeen & had to store our items while we wait for our house to close. We were staying in a hotel back in Killeen the entire time. As a military family, we’ve moved around so many times, so we are used to storing our stuff. I never thought this could happen to us. They left behind the heavier items such as the W/​D, mattresses, bed set, and bunk bed.
Police report was filed, but they did not do anything. Instead, told us that we had to contact Uhaul corporate office to get the surveillance tapes because the storage facility did not have the tapes. I called corporate, and was transferred to their insurance claims, who wanted a verbal list of EVERYTHING stolen and their value. I told her I could give her a list, but she told me it had to be verbal. Seriously?
Please avoid this Uhaul. Our entire lives were in that storage unit. There is something very shady about those people. It has been a little over a year and I am finally writing about it now. My grandmother passed away in January and the thought of all her keepsakes being in that unit is heartbreaking.

review is zero stars beware! manager had a orthopedic boot on his leg. I waited over 4 hours for a trailer. the Mexican dude up front gave good service. wish he had been hooking up the trailer. he was more efficient. the manager did not know if he had a trailer that I could rent although he said he did over the phone. bunch of bull. still took him an additional hour to hook up! :(

I wish I could give this place less than 1 star. I had been keeping my things in storage here for about 2 years because the proximity to my apartment and my lack of space. I was storing my stuff in the larger outside block of units for about $ 100 a month. Now having more space I decided it was time to vacate and remove my things from the storage unit. I was met with a series of unfortunate surprises. Firstly there were mouse and rat droppings EVERYWHERE! I understand that in a closed storage facility there is going to be a fair share of unwanted guests but it was completely ridiculous. Every one of my boxes was sprinkled in rodent feces to varying degrees and some of my boxes had even been chewed through. That being said I would be more willing to deal with the droppings than the cockroach eggs which were stuck to anything and everything. I feel like vomiting just thinking about it. I am unloading boxes at home and finding these little egg cases stuck to everything and now they are in my house because they were INSIDE my closed boxes. In addition there must be some kind of moisture inside this place because about 7 of my boxes were moldy and a have appear to have been wet and then dried out. It ruined a bunch of my things. I would definitely recommend that you STAY AWAY from this place. It’s not even priced any cheaper than other places in the area. I am very disappointed with this self storage. It’s gross. I feel like I’ve been cheated. You’re better off keeping your things in a tool shed in your backyard.