United States Post Office

I did not look at her name but the woman was very rude and unhelpful. I asked to utilize tape and was told I had to purchase it or send my item via priority shipping. To use tape. Terrible customer service and was not friendly at all. I will not be coming back.

This is my local post office. Just moved into neighborhood in December. It’s now June and all of a sudden I am getting all this mail that is not mine. I’ve left it for postman and today they just added more mail on top even when I wrote it’s not my mail. It should not be my job to go around the block delivering mail to my neighbors that is their job. This is not mail of a previous owner this is blatantly wrong address. Now I’m concerned I’m not getting better my mail.

First off rather than try to redeliver my package they just automatically sent it back to New York. Secondly the lady who works the desk is a complete bitch. Why does the USPS still exist!!!

The costumer service here is terrible, they treat you like an inconvenience rather than a costumer

Automatic postage machine alternates between being broken, out of paper/​supplies, and inaccessible (doors locked). This post office is useless for anyone who has a job and need to buy postage after work hours.

Courteous staff. Specific shout out to staff member M. Smith for your friendly and respectable demeanor. The line moved quickly and staff was able to answer questions about what labels and packaging to use. Clean post office. Only draw back are the limited hours, closing at 5pm makes it difficult to mail after work. Plenty of parking, easy in and out.

The one-​liner: It’s a neighborhood post office that’s not usually packed where you can get to know the workers who are generally helpful and friendly.
Story time with Lee:
This post office is located on Almeda where 59 crosses over (just off the corner of Eagle across from Peggy Park). The post office facility is nothing special. It has a drive-​thru mailbox to drop off letters, plenty of parking, PO boxes, etc. It’s really just a neighborhood post office.
I ride my bike to it once or twice a week. If I’m just dropping off letters, I usually go through the drive-​thru. On occasion, I need to do some postal business (buy boxes, packaging, special postage, return receipt, etc.). I lock my bike out front to the flag pole (there is no bike rack) and head in.
What makes this place nice to visit is that the workers are pretty decent people, knowledgeable, friendly, and fun to interact with. There’s usually some banter, conversation and jesting among the people in the line and those behind the counter. It’s a neighborhood kind of place. People know people. I’ve never had a piece of mail lost by these guys, and they always get me the best rates for my packages and shipping.
Here’s the problem. The government wants to close this post office down. It appears that the property is prime real estate. They want to sell off the property and close a neighborhood institution. So stop in and show your support. Mail a letter. Buy some stamps. Do something before we lose a valuable public service. The more this post office is used, the less likely it will be closed.

Great customer service is clearly not a priority here. It is not uncommon to hear loud conversations taking place in the back while the line of customers grows to ridiculous with one or no service persons up front.
A little improvement would go a long way.

The staff here is always friendly and fast. If there’s a line you won’t wait long. If there’s confusion, they’ll resolve it. Great post office where visits are never a hassle.

Convenient from Frenchy’s!

We all have ups and downs with the USPS. However, the team at the Southmore location if fantastic! I incorrectly addressed a couple of online purchases that were definitely going to end up at the wrong place. At 8:30 this morning, I spoke with a woman not only kind enough to hold my packages, but also sweet enough to track then down! Wow! Then upon arrival, I was taken care of quickly and with a smile.
Thank you southmore team!

Location is why I’m frequent.
The vibe of this place is bi polar.
Sometimes the employees are friendly, other times they’re government emplo collecting a pay check, waiting to retire and want you to wait with them.
I literally had a woman talk over me. Unphased that I was even speaking.
Let me tell ya, usually that would render a very poor response on my part… but this woman and her sour puss attitude will not distinguish my joy.
I’ve always wondered if I were a bit darker if I’d be treated differently. Hate to say it. But it seems valid and a shame!
I’ve witnessed an Indian man in scrubs belittled and talked down to. I actually go involved and waited with him to try and advocate on his behalf.
Good grief!

WOW! this is my first time coming to this location, and this was not a good experiance the workers the only 2 that I saw are NOT happy to be here at all you can tell by their actions that they’d rather be in bed sleep and could care less that there was long line at the front with customers… The one lady actually let me stand in front of her while she replied to her text messages I was like What The Heck!
I will never go to this location again…

I’ve never had to wait in line for more than 15 – 20 minutes here, and everyone is always always always super friendly. It’s not in the best neighborhood. The only other downside is that I think they close 5 – 10 minutes before they are supposed to… But maybe (probably) I know the closing times wrong.

This had been my neighborhood post office for several years. I have never spent less than 30 minutes waiting in line at this location, pure agony. The most people that have been working the front I have ever seen is only two.
When picking up a package they have the regular special window for pickups, so you don’t have to wait in line with everyone else. They have posted hours of when this window is open for use, however my experience with it has been very confusing. Every time I have been to the post office it has been after the window hours. First visit I waited in the regular line to pick up my package, upon arrival at the desk I was informed to next time use the window, um ok. My second visit I walked right up and rang the bell for someone to come to the window, and I was instructed to wait in line by the person at the desk. I just can’t get it right! Every time I get the same reaction from the worker at the desk no matter who it is, the «why don’t these people get it» scoff. Well maybe because even though hours are posted your use of the window does not make any sense!
I recently went to the University location on Richmond to send off my passport for renewal. It’s a different world over there. They had three people at the desk helping the line move, an additional person behind the desk instructing people in the passport needs, another in the lobby taking passport pictures and another at the window getting packages. That’s 6 people working directly with the public at this location! What is going on? It only took 10 minutes to get to things done and I even had to go through the line twice because I had to take my passport picture.
After visiting the other location I really wish my neighborhood post office would just be closed down and put out of it’s agony if it’s going to be supported in this manner.
Oh and by the way my mail delivery also is terrible. I often get second notice bills before I get the first one. There are at least three people that used to live at my residence that the post office refuses to stop sending me their mail and I’ve been here for years. They also never attempt to deliver packages to the house. I have been home several times when I receive the notices they leave, but they have never rung the doorbell.

I hear that they are closing post offices. I guess that like everything else at the post office, closing is a long slow process. This branch seems to be gradually fading away. No Saturday hours. The grounds are not kept up. Most of the time a single window is open with painfully long waits. Little tolerance for users who English is a second language.

After going to the East German gulag that is my local station and seeing the sheer look of despair on those faces, I left and made the 10-​minute drive over here to find a largely empty parking lot and only one customer in line.
Solomon, the lone clerk who is about 50 and tall, was chatting up a patron but quickly motioned me over once I was queued. Friendly, quick, and professional, he asked me if I wanted any insurance or next-​day service, which I declined with the comment that I was in no delivery rush. Without missing a beat, he asked if I was sending a book or DVDs, which I was. To which, he said that they could knock the rate down from $ 8.18 to $ 3.16. Sweet!
At the end, I asked about flat-​rate boxes and he pointed them out to me. Then, in a lower conspiratorial voice, he said he didn’t tell every customer this but there were some leftover red boxes from Christmas but you could put a few hearts on it and you’d be ready for Valentine’s Day. I had to laugh at that — then I asked him if he was on commission. Overall, I think he’s making the most fun out of his rote duties, which is admirable.
The building is one of the newer types but all 4 stars really are due to Solomon (the postal clerk) and his quick wit and service. Done in 5 minutes. Now this is how to run a post office!

This is my neighborhood post office. There is absolutely nothing special about it, so this should be a very concise Unilocal!But I just wanted to point out that the main dude who is usually working there (about 50ish, and very tall) is nice!