University Eye Institute

UPDATE: Dr. Tangs office notified me today (after all testing was done) and gave me a Diagnosis of Cerebellar Eye Disease that I asked 5+ other doctors about for 576 days and they «Didn’t see anything». She collaborates with Dr. Scott Stevenson who does eye movement research. His device measures tiny eye movements way more detailed and takes much faster readings than do the VNG or Rotary Chair tests. This allows Doctor Tang to diagnose eye problems the other doctors can’t even see. She saved what little sanity I had left.
For anyone who needs an opthamologist or neuro-​opthamologist she is wonderful. The first visit is long and very thorough but when you see her at the end she puts all the pieces of the different tests together in a way that makes sense. She also has an app for her office and her patients to use for communication.

If you are looking for a Neuro-​ophthalmologist, then Dr. Tang is one of the best I’ve seen.
Visited Dr. Rosa Tang for the first time and only thing I can say is that she is very professional, personable, and very knowledgeable. Only reason why I don’t have 5 starts is because her primary clinic is located in the U of H and her admin staff are not as professional as she is. But from a technical diagnostic facility & testing capability, I must say that U of H has impressive facilities! I received her report recently and it provides all the details you would need. I highly recommend her if you need eye care.

It’s run by students under supervision of actual optometrist «attendings.» I’m sure the school makes money on it but since it’s mostly for teaching their students, they don’t rush eye exams. It’s extremely thorough and they make sure your RX is correct and your concerns/​questions are all addressed.

Dr. was very nice and knowledgable. I had an insurance issue, and have left 3 messages within a week and a half for the billing department with no response yet. If you have no billing/​insurance issues then you should be okay.

After checking out these reviews I decided to go to University Eye Institute for an exam. Making the appointment online was straightforward and a member of the staff called me to confirm the appointment time soon afterward. The clinic is located on the University of Houston campus but has its own parking lot, which is very convenient (and free for patients).
The check-​in process itself went OK. A typo during the initial registration process resulted in a delay in verifying my insurance benefits, but this was handled well. The front desk staff were not very communicative and made poor eye contact, but things were handled smoothly enough. Check-​out was a little more frustrating because I was dropped off at the front desk and left standing there, and no one ever talked to me until my clinician came back and showed me where I needed to go next.
I was seen by a third-​year optometry student who was friendly and straightforward. At several points during the eye exam, an attending faculty member came in to supervise. The attending didn’t introduce himself, which I thought was odd, but he was clearly involved and made several suggestions to my clinician. I was left out of this conversation, not even oriented to what they were talking about. That said, I had the most thorough eye exam EVER and I left diagnosed with a problem several previous optometrists have never told me about. I was also given a very thorough screening for eye diseases. I felt that I was in good hands from a technical standpoint, even if the bedside manner was lacking.
I decided to go ahead and purchase my frames and lenses there. The young man who helped me choose my frames was very helpful and friendly.
Bottom line — you’re going to a training clinic that emphasizes the technical/​medical aspects of the eye exam quite well and misses the mark on provider-​patient communication. I have mixed feelings about the latter. On one hand, I’ve worked for multiple health care institutions in Houston and I’ve seen much better patient communication. On the other hand, I felt I received very competent care in most other respects. If you can tolerate the old-​school flavor and appreciate the clinic for what it is, you too may walk away satisfied.

Someone told me about the eye institute, and I went there for what I thought would be a routine exam. You make an appointment request online, and they call you back to arrange a specific time. Once there you check in and wait to be called. I’ve been 3 – 4 times now (I’ll explain why) and have never waited more than five minutes.
The institute is part of the college of optometry so as you might expect you may be seen by a student or resident. They have a very nice setup where doctors who are supervising the students or residents have their offices across the hall and are in to check on the students’ work and have a look themselves. The reason I’ve been there 3 – 4 times is my routine exam turned into something more serious. The student naturally brought in his supervisor, who suggested additional tests, they were very thorough, both spending an hour or more with me, I felt like I was in excellent hands. They referred me to a surgical group for an evaluation. I’ve been back for followup appointments post-​surgery, again everyone has been extremely nice, professional and thorough. One doctor who examined me after surgery commented that he’d seen 2000 such cases.
In short I think this is an excellent place to go for an eye exam. Hopefully all you need is a routine exam, but if there are any complications you’re in the right place with plenty of experts on hand.

The University Eye Institute is on the campus of the University of Houston in the J. Davis Armistead Building, and is operated by the University of Houston College of Optometry. It’s been around since 1952, and is open to the general public, not just students, faculty, and staff.
There is also a retail store that sells eyeglasses and contacts. They’ll work with your insurance, but call ahead to make sure they’ll accept yours specifically. You’ll need to request an appointment, but you can do so from their website.