Uptown Car Spa

Windows windows windows!!! Half ass clean and it look like they used dirty towels smh it’s ok it look Better than when I brought it in. Plus I’m in a rush. For a quick wash the price wasn’t bad 18 dollars.

This review is for 3 cars they cleaned on Thursday July 18^th.
I recently moved to this part of town and quite honestly I love it. On this day I decided to take my cars for a wash that were long time overdue.
All my cars were cleaned completely the way I wanted and on top of it they were super fast. I have to point out since there are some not friendly comments that I always make sure I tell the employee (who receives my car) what I exactly want to get done. I’m very anal about small details and such since I myself owned a car wash for over five years.
Outside:
I did notice that some of the employees have some arguments amongst themselves which made me feel a little uncomfortable but over all the experience was fine, besides, who wouldn’t get a little moody when it feels over a hundred out there.
Inside:
The waiting area for clients was a little small but sufficient enough to accommodate all their clients. I have to mention that the AC for some reason smelled like rotten fish, so I had to wait for my cars outside on a bench which it was a little uncomfortable since it was humid and hot like always in Houston.
Personal conclusion:
They get probably thousands of cars every day which obviously results on some very minor details falling thru the cracks however I have to say that I would personally come back again.

A friend did me a favor by taking my car here while I was at work… car came back and looked better BUT not at all the best I’ve had it.
Dust/​dirt when you opened the doors, cup holders weren’t cleaned out at all, smudges everywhere, and poor vacuuming.
Sorry Uptown Car Spa, will have to stick to my place in the Heights! Crew should spend an extra 3 minutes doing an inspection of details like these at the end.

Came to Uptown because I always see it’s packed and I had just come from a practice where the parking lot was straight mud.
The services were a bit pricy, but with the free water inside and the nice lounge situation going on I think it is justifiable. Also to add icing on the cake, the owner was kind enough to have his guys wash my floor matts even though it was not included in the pricing. Overall good experience, unsure how the people in the photos got their cars damaged like that but it’s a carwash and if you put that faith in someone else you also have to accept any risks involved.
One of the comments in the other reviews was actually on point that the cleaning people literally only clean the bare minimum and if there’s an additional item you spot you need to point it out to them or they’ll just say it’s done.

Fast nice workers, but if you want a decent car wash here you have to be detailed and show them specifics. Otherwise areas get missed. Also, whoever the guy is behind the register, if I have to listen to him babble about how good his son is at sports one more time, I’m taking my business elsewhere. It’s so annoying I sit, stand, whatever rain or shine outside to miss the ear beating.

FAST service with a left over surprise at the end! DIRT on your car. $ 20 for a speedy car wash usually is a good thing that gets you in and out, but not here! What it means is you’ll get dirt spots, and streaks around the car! I didn’t just come here once, I actually came several more times. Why you ask? My job was located 5 minutes away, and it was convenient to come during lunch time. I like to give a business a few chances before I’m sure it’s totally crap. The service with the guy at the counter is fine, and I was in and out in no time with a lot of customers there during rush hour, but why would you want to pay for a dirty car at the end? Every single time I was there was always dirt some where around the car. I warned my husband about that place as we drove by one day, and he said he would never go there again too! I never knew he went there either, but he paid more to clean his SUV vs. my regular size car. Save your money and try else where unless you want your car to look like you just went off roading! Haha. not that bad, but you get me :)

So my car wouldn’t turnover when the car wash was finished. (This had never happened previously.) I had to wait a few minutes and try several times. Once it did start, the car made an odd noise and felt like it was struggling to operate.
Just took it to my mechanic. The starter is dragging and has to be replaced ($ 450). Not sure if it was causation or correlation but suffice it to say that I will not be returning to this establishment. (I even have a free wash gift certificate and I won’t be using it!) Customer beware!!!
PS The phone goes straight to voicemail and their inbox is full.

I started coming to Uptown Car Spa a few years ago. They are one if the best place I have found that hand wash cars. Weekends are busy but they always keep the cars moving. And the waiting area is clean. They offer basic and executive car washes which include different service offerings such as leather care and hand wax.

Great experience! Work close by and stop in from time to time and they are always quick! I usually get the basis and it looks good for the price! I’ve gotten the full service and my looked brand new so if your willing to pay its worth it!

For $ 20 I felt like the carwash was fine, and quick. I drive a 15 year old SUV and it was kind of amusing watching it get washed next to all the Mercedes and Land Rovers. The guy at the counter seemed fine to me. They took my money and washed my car. Certainly no better or worse than any other car wash.
Other reviewers seem really unhappy with this place. Complaining about illegal labor? Geez, welcome to every car wash in Houston.
I’m proud that I got my car washed without making any of the employees cry.

One of the worst car washes I have ever gotten. I got one of the more expensive packages because I had just finished a long road trip. After waiting an hour my car was «finished» and as I walked around there were numerous places they has skipped over and the entire roof was covered in water spots. I will not be returning to this car wash ever.

This is the worst carwash in Houston! I should have read the reviews before taking my car here. It is obvious that I got the terrible treatment as many other customers did. I am a business owner myself, and this was the worst customer service I have ever received.
I wanted a hand car wash and took my car there. Car came out with dirt spots all over it. Obviously they ran the soap and water and did not try to clean the car throughly. When I told the guys to fix it, they said the spots did not come off. I grabbed the towel showed them the dirt comes off easily. I asked the owner/​manager to look at it. He came out, started yelling and told me that I picked the cheapest service, that’s why it can’t be cleaned to my expectation. Obviously, he treated other customers who paid $ 50 the same way according to other reviews. He was the rudest business person ever. I was the only customer there, so they were not busy at all.
By the way, I picked the $ 18 car wash listed on the board and was charged $ 20 before they started on the car. I did not say anything and paid for it. I thought I would leave the same amount for tip anyway.
The long story short, they overcharge, do a worse job than a drive through car wash, and treat you terribly. STAY AWAY from this business!

Took my BMW here last week. Opted for the Executive Wash and the guy behind the counter seemed friendly and assured they’d do a good job.
Wasn’t really impressed with the wash or the interior wipe down (did they even do it??). Still had dirt all over the back of the car which was obviously a missed area. They’re about 3 – 4 dollars more expensive than other washes in the area which obviously goes toward the nice waiting area with TV and comfortable seats – and the Uptown rent.
Didn’t bother to complain and judging from other reviews perhaps it’s a good idea I didn’t. ;-)

Terrible service!!! I drove my car here to get a deluxe wash and they charged me $ 50 and wouldn’t even wipe down the seats. The guy working the front was rude and insulting. Don’t come here to wash your car with so many other quality car washes in Houston. They also took over 25 minutes to wash the car with no one in front of us. The guys just stand around and talk.

p.o.s steroid head runnin this place with illegals doing half ass work. Brought my Audi here a while back. paid $ 100 for a detail and my car came back with a scratch, brought this to the steroided cashier attention and he lost it. He then began to threaten me if I didn’t leave his property. This dude is one crazy asshole, Kevin, do the world a favor and kill yourself.

So, apparently the 20 $ basic car wash does Not include the actual washing of the car. My car was basically sprinkled and rolled out with all the dirt still on it, but they did do the tyre shine. Once I’ve notified their guy behind the desk, he threatened to call the police claiming my car and I were trespassing, remind you that I’ve paid for the wash upon arrival. I stood my ground told him to go ahead and call the police, at which point his face started resembling a ripe strawberry and he was getting a bit teary eyed. 5 minutes later he still didn’t call the police, now he kept on repeating that «this isn’t the wash for you, leave the property!» And that I don’t know how things work in this country, I’m from Dubai. After a few other racial remarks, He was almost crying and walking back and forth from my car to his desk door. I’ve had enough, got in the car and left.
I’ve read all the reviews and tips for Uptown Car Spa and noticed that 4 reviews with 1 star rating have been removed, come on Unilocal!
If you do choose to use this wash, make sure not to complain or you will receive threats from their emotionally unstable 50 year old cashier, he’s not the owner.

Kevin and his crew always do a great job on all our cars. He even picks me up from the office when it is done (I work down the street). These guys are great to deal with and very polite and professional.

Kevin, and the great crew at Uptown Car Spa always do a great job. Kevin has gone above and beyond to make me, and other customers feel like family. My truck is always ready in a reasonable time, and looks great. There is a nice TV, and leather chairs to relax with while waiting. They even offer complimentary bottled water while you wait.
I tell everyone I know about this place, and hope people are not passing it by because they think its too expensive. The price is reasonable, the people are great, and they provide a quality service.

What I like most about this place is no machines are used, it’s truly a hand wash. More impressive is the wax job is also by hand; no orbital wax machines used. It’s quick and efficient. The only downside it is pricey if you want your interior done completely as well.