Urgent Care for Kids

Great location. I’ve been 3 times, and have only had to wait once for apx. 5 minutes. I don’t think there’s always a doctor present, but I could be wrong about this? They were able to treat my daughter appropriately every time, so I’ll definitely be back!

Don’t go there for a school physical exam, despite what their web site says. They were rude and wouldn’t perform the physical because I didn’t have some form for previous medical history that Urgent Care said that I had to have. My child’s school doesn’t require such a form – they only require a one sheet physical exam form. I tried to explain this and they kept telling me that I needed that form. So I offered to fill one out if they could provide me with one since, AGAIN, Cooper doesn’t require any additional forms. They didn’t have such a form. And isn’t the point of a physical exam to take the patient’s medical history in addition to blood pressure, etc?

I was on my way to TCH (wouldn’t tell me wait time), Methodist (5 – 6 hr wait) or Memorial CH (2 ½ hr wait) dreading the wait… I look over to my left and there is a UC for children! I took my son here with a high fever. We waited 10 mins before being taken to the back. Saw the nurse and doctor and was gone in 30 mins! So happy I didn’t have to wait in a waiting room for hours! Thank you for the great care!

This is by far the worst urgent care I have ever visited. Yes, visited because the «provider» refused to see my 2 year old son. Two days ago (July 13, 2015), I drove 30 minutes out of my way to go to this urgent care specializing in children to get care for him. I dropped him off at the babysitter in the morning and he had red gums which I attributed to teething. During the day, the babysitter called me to tell me he wasn’t eating. I told her that he usually did that when he teeths. By the time, I picked him up his gums were really swollen and he had a bad odor coming from his mouth. It’s not like him to have bad breath since I brush his teeth daily. He was really fussy and was refusing to take his sippy cup and he was visibly thirsty. I got a good look in his mouth and saw some yellowing in his gums and knew that he needed immediate care. I came across this one, checked him in online and drove. I got there and they told me the provider would come out and check him to see if they would even see him. I lady in a doctors coat came out, she had shoulder length curly blonde hair and took a glance at his mouth and said it was gengivitis and she could not treat him. I explained to her that it was not possible. I told her that it happened over a span of a day and that it was just not right. I pleaded with her and told her it smelled like an infection. Without even taking a second look, she insisted it was a bad case of gingivitis and that she was not dentist. She said the odor was due to the gingivitis and that there was nothing she could do. As I tried pleading again, she cut me off and said, «Like I said, I’m not a dentist and he needs a pediatric dentist.» Defeated, I left not knowing what to do because my son was still crying uncontrollably. I came home and decided to call another urgent care for children. They immediately said to bring him. I drove 40 minutes to this one, and sure enough it took the doctor 2 seconds to say it was an infection. He gave my son a shot of antibiotics, prescribed him some for the following days and lidocaine for the pain in his gums. It has been two days since the incident and my son is so much better now. His infection is on the mend and he started eating solids again today!
Do NOT take your child here if you want the doctor to care.

This Urgent care was great. We drove 30 mins to take our son here because the last Urgent Care that we went to was really dirty. The office was very clean and my son enjoyed playing with the toys while we had to wait. The wait was very short only had to wait maybe 5 min. Overall I would say that this Urgent Care was great and I would recommend this Urgent Care to anyone with children.

If give this urgent care 10 stars if I could! Ever time I come I get the best results and outcome. Thank you guys!

Very helpful and fast! We are visiting from out of town and they had us in and out in under 30 minute :) the staff was very friendly and helpful. highly recommended

3 ½ stars. Our 4 ½ year old son had seemed pretty happy when we picked him up from PK. Uncharacteristically, he’d even eaten his snack, a few hours before, so he must have been feeling fine, then. But w/​in moments of us turning up, he announced he was feeling unwell. Immediately, he became peevish. By the time we made it to the bus stop, our little son’s skin was as white as parchment. He was repeatedly & violently sick as soon as we got off the bus. And by the time we got home, our little son’s temperature was 102.5 F. Yikes.
We chose Urgent Care for Kids (UC), based on our beloved pediatrician’s recommendation. And you can see why he’d suggest them: walk-​in patients here can see a qualified pediatrician w/​o an appointment, & usually w very little wait time. The last time I rushed my daughter to the ER at Texas Children’s Hospital, we waited for nearly 11 hours, just to get into an exam room. And she’s meant to have priority. At UC, my son & I waited only a few minutes.
The waiting room is newly decorated; apparently clean; & kid-​friendly, w child-​sized furniture & a TV, though few toys, which I like, because there’s less risk of spreading disease. Toys are unnecessary, anyway, if you’re only waiting a short time w a very sick child.
UC accepts most forms of insurance, & your co-​pay is likely to be lower for an an urgent care visit, than an ER one. We paid $ 69 for this visit, instead of the $ 150+ we would have paid at an ER.
The staff at UC were courteous, efficient, & capable. We met first w the NA, who was very thorough in questioning me about my son’s symptoms, & his medical history, generally. She decided to test my son both for strep and flu. But b/​c it’s the Dr. who performs the physical exam, the strep test was run before anyone had even looked at my son’s throat.
When my son was examined, his throat was determined to be just fine. So our insurance company will be paying for a completely unnecessary strep test. And my son really hates having his throat swabbed. He should have been spared that.
Dr. Jo was fantastic, though. She’s an old-​school Dr. w seemingly good diagnostic skills, & could tell quickly that my son’s ears, throat, and chest were sound. Her manner is informal, which I like. She was clear on the course of treatment (there wasn’t really any, as my son had a virus other than the flu – just bed rest, fluids, & ibuprofen, as needed), and when to follow up w my son’s usual pediatrician. She was also clear that though she does shifts at each of the Houston-​area UC centers (in Katy, Spring, & The Woodlands, as well as here), we can always get in touch w her, personally, if one of our children becomes sick. This way there would be continuity in our children’s care, even outside our usual pediatrician’s working hours. Brilliant.
But one thing that troubles me about UC is that I don’t really have any way of knowing who Dr. Jo is. Urgent Care’s website doesn’t yet list the names & bios of its providers (
). And after all the problems my family has had w medical care, I like to look up the license of each of my little ones’ Drs. Besides, it’ll be difficult for me to get in touch w Dr. Jo again, w/​o really knowing who she is.
The other fundamental problem w UC is its exam rooms, which have no sinks. This is completely unsanitary – you should always be able to see medical personnel washing their hands before & after examining your child, regardless of whether they wear gloves, especially in an urgent care center, where so many patients are seriously ill. It’s especially, especially unsanitary, in a pediatric one – had my young girls been w us, they’d have touched absolutely everything in both the waiting room & the exam room, & I’d have had no way of washing their hands, afterwards, w/​o asking for help.
After his exam, my son was given a Fla-​Vor-​Ice to cool him down & cheer him up, a bit – the NA asked my permission, first. He was also given a pair of rubber duckies & a sticker, & we were sent on our way.
We’ll almost certainly return, when one of our little ones falls seriously ill, outside of our pediatrician’s normal working hours. It beats spending in excess of 12 hours at Texas Children’s Emergency Room, just to get a few minutes w a Dr. fresh out of his residency, who has questionable diagnostic skills, & is more interested in showing off his knowledge of They Might Be Giants lyrics, than caring for our little one.
But I’m not stuck on this place. I’d prefer more certain access to good-​quality healthcare, w/​o over-​care, in a hygienic environment, by Drs. who’s credentials can be verified. I don’t need Urgent Care For Kids’ duckie-​themed trinkets. I’d rather be spared the worry that my little ones may be left to sink or swim by a bunch of quacks.

A bit of a wait. But every one is friendly, nice and the facilities are clean. They told me the wait is abnormal. Very nice and thorough.

Very nice staff. Clean, quick. Took my daughter in for an ear infection. She loved the rubber duck she was given for being good. She was very comfortable with the nurse practitioner, who was sweet and funny. Older kids were entertained with movie, coloring pages, etc. Great place, would go back.

Really good attention by nurse and Doctor. My daughter has been vomiting all day and my doctor didn’t have appointments anymore, I remembered I always drive by here and came over for urgent care after office hours. They were very attentive and gave us fast service. No long wait. Very close to the daycare and easy to find. Doctor sent prescriptions right away to pharmacy.

When we really needed a doctor our mD sent us here. We had a great experience. The staff is professional and friendly. The exam thorough. Just what the doctor ordered!

You ever get that feeling like you just want to punch this person in the face… Well that’s what you can look forward to here. The front staff was nice, office manager was sweet, but the «doctor» (I think she said her name was Joan) was dismissive, rude, condescending and contradicted our normal doctor’s routine treatment for our daughter. I’m going to spare everyone the long story.
When I said I do not give my child Motrin because it doesn’t seem to work well as a fever reducer she said that it works in 99% of children. She also recommended alternating Tylenol and Motrin which I just got off the phone with Texas Children’s Pediatrics and they strictly said that they DO NOT recommend doing that.
So if at some after hour time and you have a sick child and you are looking for someone to tell you that:
you are WRONG,
your normal doctor is WRONG, and
pay for some to be rude and tell you WRONG advice, then you should come here.
Bonus: you and your introverted spouse can both feel like punching some one in the face.
PS they give Starbucks giftcards for reviews. I wonder if they will still give me one.

Took our 4 year old here. Very appreciative we didn’t have to go to a hospital ER on a Sunday for a doctor office problem — sinus infection. Love that it’s real pediatricians seeing the patients. We had Dr Freeman. She was great with our child, kind, and attentive. Thanks.

The staff was great.
My son broke his arm and they made him feel very comfortable. Dr oh was great. Because his fracture was complex they did what was right and referred me, great job.
Highly recommend

I took my young son in to be treated for a laceration he had underneath his chin.
All the ladies I interacted with were fantastic — from the receptionist, to the nurse, to the medical professional. All were extremely pleasant and professional.
I have to admit I don’t know if the medical professional who actually handled the stitching was a doctor or not, but she did an outstanding job on my boy. Both the nurse and the medical professional went to great lengths to keep my little boy calm and at ease though the entire procedure (from cleaning the wound to stitching it up).
As some others have noted below, I also found the facilities to be remarkably clean and well kept.
I would (and will) absolutely use them for anything short of a true medical emergency (significant injury or life/​death situation would still necessitate a trip to a hospital ER).

Passing thru Houston headed home to Atlanta and my 7 yr old twisted his ankle while bowling. Needed to find a Pediatric urgent care place & chose UC for kids based on some great reviews. Great place! Friendly & caring staff took great care of my son. Clean & bright, kid friendly facility! Professional staff & modern technology helped make our wait time short! In and out in no time! I would definitely recommend Urgent Care for Kids! :-)

Great experience — kid friendly and awesome staff! The waiting room has entertainment for children and the exam rooms are colorful and bright. Super clean. There is an x-​ray and they can perform labs etc. The service was fast and friendly.

5+ stars… Warm and friendly staff, very professional. From the cleanliness of the rooms to the waiting room that is VERY kids friendly… Great experience…

We had very very friendly service. Prices are reasonable with or without insurance. Really liked they had an X-​ray machine in the office. Highly recommend coming here, I’ll definitely go here again. Overall we were very pleased with the service we received today. I have found my new place to bring my twin daughters when they get hurt never going back to an actual ER again now that I have found this new place Urgent Care for Kids. Got to take picture of X ray on my phone yeah.