Zone One Auto Storage

THEY. ARE. VULTURES.
I was parked on a street in Montrose that, until recently, was acceptable to park on. Now that it’s a busier area, (thanks, La Grange) they’ve made it permit-​only parking for residents. So, ok, it was my fault for not noticing the signs — nothing struck me as amiss since there were cars parked around me — BUT, a cop had already ticketed my car, THEN they towed it. What’s the point in that? A 4-​mile tow and less than an hour of storage racked up a $ 228 bill.
I’m sure this review won’t do any damage since you don’t get to choose where your car gets towed but screw those slimy lowlifes! Start a respectable business!

You know what, yes, getting your car towed sucks. A LOT. But the staff here made the process much more bearable!
This is the first time both my husband and I had been towed, so I honestly don’t know if it’s expensive relatively. So aside from that, everything else was super smooth. Only took a few minutes and extremely friendly and funny staff.

This place is absolutely outageous and I will be complaining to the city of Houston. I got my car towed and had to go down to the lot around 9:30 pm with my girlfriend. It is not in a good neighborhood. Then, they would only let one of us into the lot to get the car. I didn’t think twice, but when I came back, my girlfriend was crying about being left alone after being harassed by the employees. I don’t know what kind of Company adds insult to injury after already being towed (which is not what upset about the situation), but then makes women feel unsafe. That policy is outrageous and dangerous and this place should be shut down.

Don’t get your car towed in downtown, because most likely it will end up here. I don’t think there are many tow yards in town with very high ratings. Well because if you actually have to visit the business you aren’t in a very happy position.
I am writing this review pretty unbiased, since my car was not the one towed, but I did have to find this place and drop a friend off to get their car back. So why the low ratings? It spent me almost an hr to find this place. How do you say? First off the GPS is right for the location, but there are very few lights, the parking area has no parking signs and well I’m not about to park illegally at a place who just towed a friend’s car for the same offense. There is only walk up to the door and it’s down a very winding corridor that is dark and scary.
There is very little signage on the outside of the building and signs both pointing other side for entrance and then the other side has one pointing back to the other side while the entrance is a small foot traffic only.
Also, it is located in between two sets of train tracks so if you miss this place going one way you might be stuck behind a train and if you overshoot it the other way you might be stuck another train going the opposite direction, let’s just say I got stuck behind both.