A little worn — but staff is nice. Cheap place to stay for a night. No bugs! Getting back on I-80 is a bit difficult.
Mike M.
Rating des Ortes: 4 Aurora, IL
Is it the westin? No. But *for the money* it’s quite fine in our opinion, we’ve stayed a few times and have no complaints or problems. Unfortunate the few posters here had such a bad experience but go by the numbers, there’s 300 some odd reviews on TripAdvisor that land this place squarely as «average».
Sarah W.
Rating des Ortes: 1 De Leon Springs, FL
Stay away! Stay away! I will sum up why to stay away: bugs on wall, hair in tub, tooth paste spray on mirror, honking loud a/c, iron wAs so nasty, the shower head was broken and only dribbled. We decided we would not stay there. there is no security and only one guy at front desk. He said he couldn’t do anything or refund cause he couldn’t get a hold of the manager at this hour of the night cause he was probably sleeping(granted it was only 9:45). We called the GM the next morning.: and one word to describe him would be «jerk». All he would do was be so defensive about the dump of a hotel he had… And even hung up on us and refused to give us a refund. Never ever stay here! And it seemed like bed bug environment. So I definitely feel bad for the gentleman who reviewed below that experienced bed bugs. And I totally agree with how awful the GM is. So rude and could definitely use a lesson in hospitality and service.
Xutler H.
Rating des Ortes: 1 Brooklyn, NY
Unless you idea of a fitful nights sleep includes being eaten to pieces by bedbugs avoid this hotel at all costs. I was savaged here recently, and upon confronting management was given the most hostile response I’ve ever received from a manager confronted with a problematic situation, where the onus was on me, apparently, to prove I had been bitten. After showing management the numerous bites on my abdomen, feet, legs and arms, he then asked if I had«been outside at all», hinting that perhaps i had gone outside and thrown myself into a swamp somewhere to be a mosquito’s buffet. When I told him that this strange particular mosquito that he was hinting at only had the temerity to start attacking me once I was in the room, in bed and under the sheets, he finally suggested that he inspect the room. He flipped the mattress, and when he couldn’t identify any bedbugs with his naked eye, he triumphantly declared that it wasn’t the hotel. I’ve learned to pick my fights in my time, and when an obviously antagonistic, angry and useless manager wants to start off a conversation by being confrontational, with no thought to future travelers who may have the misfortune to stay in his hellhole of a room, well, there is really only one recourse, to post an honest but eviscerating review on the web. avoid this place like the plague.
Adam H.
Rating des Ortes: 2 Fort Collins, CO
I give this place a 2.5 star. The only real bright spot was the guy at the desk at night, super friendly and helpful. Lets see, where to go from there. The pool was so cold I am pretty sure a polar bear would have objected. Also, if you have bad knees or any trouble navigating stairs, find someplace else, there is no elevator, i don’t mean it did not work, THEREISNOELEVATOR, ATALL! Our sink was clogged but fixed, there was a high school girls team who felt the need to play hide and seek, loudly but one call to the front desk and it was over. Our AC sounded like a diesel generator. The area was quiet, no issues there and there is food close enough, but you will need to drive, nothing is walking distance. If it comes down to this place or the motel six, this place wins all day, any other place not so sure.
Jay D.
Rating des Ortes: 1 Chicago, IL
I don’t need to write too much about this hotel because its not worth it! 1) you get what u pay for 2) run down & outdated 3) the bathroom was disgusting the tub was stopped up, hell damn near to my knees ! we went to the front desk and asked for a new room! He claimed there were no vacancies!!! So we had to stay! First thing in the morning we checked out! I’m calling Hotwire for a refund as soon as I finish this review! Trust me spend the extra twenty bucks for a place hotel!