Animal Emergency Clinic NE

I had a difficult thing happen to my dog, a horrible accident at home, where her tail was injured. I knew where this office was and we ran over right after it happened. They took her right back and took her vitals and gave her pain meds. We made the decision to have a surgery there that night to repair her tail injury. They were very, very busy. Because they have to take the more critical patients first, you may have to wait. You have to pay $ 97 for the initial examination and then they will give you an estimate for the rest of the treatment.
Well, they did the surgery in the middle of the night (even though the injury happened at around 7 – 8 pm) due to other more urgent cases, but she was on pain meds so I was not worried. They kept her until 6 am when we picked her up. She was still very groggy. They gave us meds and instructions on how to care for her. I felt like all of the staff was very nice, and though I was sobbing about the accident they were very understanding. The vet Dr. Groemminger was also kind enough to take care of a little thing that we had scheduled with our regular vet for the next week (removing a cyst) while we had her under sedation rather than us having to do everything twice (sedation, blood work, etc.) The price for the surgery that they did was comparable to the price we had been quoted by our regular vet just for cyst removal.
I am so grateful for Emergency Veterinarians. They are the only things that can save our babies sometimes. Though her issue was not life-​threatening, it was very bloody and she needed help right away.
If our dog’s recovery seems to have any issues or anything else comes up I will update the review. But only good things to say right now!

I Took my 11 year old Cat «Dickens» there on the 22^nd of NOV, the Sunday before Thanksgiving 2015. She was having trouble breathing. They said this was due to some trauma, which made her lungs fill with fluid as a result. On her X rays they said they could see 3 broken tips on her vertebrae and the Dr added, that they could tell they were fresh recent breaks. He was so sure that all she needed was oxygen that he never recommended any antibiotics. He said the only way for her to get better was to spend time in oxygen. So needless to say with oxygen priced @ $ 200, per 8 hours, I had to move her to my regular vet…
By the time I was leaving a lady Dr had come in and she did attempt to be helpful, with oxygen and a oxygen kennel cover, to help my vet out, but it turned out they sent it over with about half the parts so it was useless to them except the frame, so my vet used the Oxygen they use in surgery and made up something from scratch around it… but then I got yelled at by one of the staff that night when I bought it back because she had loaned to me, and I should pay them for the privilege… Really? .
Now at my regular vets the Drs there agreed with one of their techs, who I had spoken to that morning. That the injury on her back was an old one as you could never pet her on her back if it was fresh, which they were doing right in front of me. Dickens never had a problem with being petted on her back in any way shape or form since then either, Neither I or my wife, can remember any time when Dickens had any problem with her back? . … Also they added that you can’t tell by an x ray when the tips were broken off?
So my regular vets gave her antibiotics and bronchodilators, diagnosing her with pneumonia, and she came home that night…, and was doing fine for about 4 weeks. Unfortunately they think she developed some kind of asthma which they think brought on the pneumonia, and my poor baby couldn’t breath, actually dying from it on January 9^th. She is missed terribly by both my wife and myself…
So I won’t ever take another cat here much less one of the ferals I take care of as well because they blew the call. Obviously they were wrong on trauma only and could have at least considered trauma plus an infection, which would have been a far more credible position to take, and for God’s sake before making a call on trauma, where applicable, please pet the cat first!

I took my cat here as he was blocked, to place a catheter in and keep him until 7am the next morning they wanted $ 1200
We went in at 3pm or so, I tell them I cannot pay that amount so they come back with a different amount of $ 550 and that’s with me taking him home and to the regular vet in the morning, which was fine with me.
For that I am HIGHLY grateful however I was charged for a medication that I did not received because they had «run out», I still have not received discharge papers from my cats stay and when I went to pick him up I waited there almost a good hour and thirty minutes to get him, when I went up to speak to the receptionist I asked how much longer because I had been waiting and her response was «I’m waiting too»
I was charged for another catheter they had to use which was $ 14.00 more, I was not given a collar nor anything to help contain his urine.
I ended up taking him to my regular vet that morning who monitored him and ended up having to remove the catheter they placed as he was STILL blocked. So I ended up paying about 180 $, for this service that included fluids, X-​rays and him being monitored for about 12 hours.
I’ve experienced better treatment at both Sunset and Westbury Clinics than I have here, next time I will make the drive into Houston.

They held my dog for 12 hours and did nothing for her for 10 of those hours. My dog had the onset of blindness and they waited for 10 hours to give her the eye drops that she should have got the first hour after being admitted.
The vet Virginia Groemminger was rude, and couldn’t care less about my dog. The second vet Christipher Lewis was very nice, and communicated well with us and listened to our concerns. When we brought my dog home she drank water for 5 straight minutes, which makes me wonder if they had water available to her.
I went back three times throughout the day and each time there was the same staff worker on her cell phone texting.
For a measly $ 1,600 I guess is the kind of care you get.

Brought my dog in on a Saturday morning, was told my dog MAY have parvo. Was asked for 1700.00 up front based on the assumption it was parvo. Don’t want to be too harsh because my dog may not be alive today if not for them but the prices are out of control. He spent 2 days at this clinic for 2400.00, then he spent 3 days at my vet for less than 300.00.
Thank you for saving my dog, look into a little more reasonable pricing and you would be 5 stars

I had an emergency with both of my dogs last night they were absolutely incredible here. Very loving and concerned gave great medical care. I would recommend them over and over again thank you for taking care of my boys!

I wanted very badly to be able to give this place a good review. I simply can’t. We got there with our 3 lbs chihuahua and sat for a long while before we were even aknowledged in the waiting room standing in front of the windows. Waited for a bit and saw a tech. My dog had severe stomach issues… Slightly bloody poop and vomiting, Waitied while they evaluated my pet… Was then told she might have pancreatitis and they would run test… Low end cost $ 428 and high end cost (if multiple X-​rays were needed and such) being $ 818. They said the test Cbc/​chem17 and electrolytes and the pancreatic lipase test would take about two hours to come back. So we left. After a few hours go by I get a call and was told that she didn’t have pancreatitis but they wanted to keep her over night for fluids. It’s midnight now. We need to pick her up at 7 am and it would be an additional 530.00 to give her fluid and keep her overnight… Which made no sense as even based on the estimate if she had three X-​rays AND the radiological consultation (175) the total was still only $ 818… But now they want 998 dollars to literally house her over night and give fluids… Hmmmm… So I ask the lady to explain the charges,. And she kept putting me on hold and saying ummmm a lot… But never could say much except that the iv fluids were 52.00. Hmmm… Can I talk to a vet?!? Nope… Anyhow… None the less. This Kingwood pet momma isn’t impressed and yes my hubs is on his way to get our baby. And we will stay with her tonight and be at the normal vet at 7 am… Oh and btw… She said we would need to take her to her normal vet in the morning anyways.
Please… If you are going to put these people on the phone to discuss the cost of care… Please inform them what is going on so I can get An accurate description of the cost of my animals care.
For the record… Dog was taken to our normal vet. Has a tummy bug. 2 antibiotics and anti nausea med… $ 42
Just sayin…

they are busy busy busy… long line !! took my dog one night, he was coughing, didn’t know what to make of it, thought it may be some intestinal volvulus (stuff you read on the internet:)).
Wasn’t big deal, just kennel cough. Waited hours, was so pissed off, but when I got to see the doctor I understood. Very attentive treatment, she spoke with me and gave me all the options… would go again (hope I won’t need it)

I took my sick dog to this hospital on August 10 because he was vomiting. I was afraid I was over reacting and it was going to be nothing but a waste of money. Boy, was I wrong!
First of all, the clinic opens in the evening, but when I called they let me come in a bi early to fill our paperwork triage so the vet could start looking at him as soon as she arrived. Dr. Blair was the vet on call, and she performed lots of tests and was extremely kind and sympathetic to us.
Dr. Blair explained everything so was doing and all of the results as she got them. She gave us prices for everything so we could make the best decision possible.
In the end, she found an obstruction in the bowel and performed surgery in the wee hours, saving our dog’a life! Here instructions about his care when in recovery were dry professional and detailed.
While we hope to never need to take an animal to the emergency hospital, I would heartily recommend the kind people here to anyone!

We have brought our dog here on three separate occasions and always received excellent service with a caring staff. I have never had to wait to see a vet. Yes, it cost more because it is an Emergency Clinic and on all three occasions they offered to wait until my regular vet gets in but we always wanted to to get them immediately taken care of. On one occasion, we had Dr. Potter as our vet and she was extremely nice to our family and she really cared! If you have a pet emergency, I would recommend this Emergency Clinic.

Really nice people, caring and knowledgable. Doc visit is 92.50 I was able to get some antibiotics for possible pneumonia; while rejecting the x-​rays that I could not afford at the time. Came in the day after Christmas. I must’ve asked like 100 questions and no one got frustrated. They are well worth the visit.

Dec. 15 was one of the worst days of our lives. Our precious dog of almost 16 years just collapsed. We thought she was having a heart attack. We rushed her to the Animal Clinic where everyone jumped into action. She had a large tumor on her liver and was hemorrhaging. They got the bleeding stopped, but in a short time it started again. We had to make the very difficult decision to let her go and not to let her continue to suffer. Doctor Virginia Groemminger & her wonderful staff were just amazing with us. We were complete wrecks, devastated doesn’t even begin to describe how distraught we were. Not only were they so caring and tender with «Miss McGee», they treated my husband & I with so much honest heart felt compassion.
I cannot say enough good things about about these wonderful people.
My husband & I will always miss our Miss McGee & will always hold a very special place in our hearts for Doctor Groemminger and her wonderful staff.

So, I arrived home to find my kitty, Redfish, in distress. I watched him for a little while to determine what was going on and once I knew we really did have a problem, I packed him up and headed over to the AEC. Despite being busy at 11pm on a Monday, they were able to squeeze me in, after originally telling me they may not be able to. My kitty was diagnosed and accepted into the hospital for stabilization and an overnight stay, till I could get him to his regular doc.
The people working there were VERY nice and helpful and were not condecending toward me, even though I was quite upset. They were also so caring toward my very very shy cat that he was not as freaked out as he can get at the vet’s. The doc was very thorough and informative when we spoke about his condition. She was encouraging while not giving me false expectations. This is a really nice bedside manner for vets, since we pet people love our furry kids and need some support in these stressful times.
The procedures needed for Redfish were delicate, but not overly rare or complex. However, he did need a lot of things, so the bill was not cheap. However, the cost ended up being less than I expected it would be.
When a pet is in need of urgent care, the costs can mount, so be prepared and discuss cost constraints early and openly. It’s sad that cost can be a factor when caring for a furry family member, but it’s the truth.
In summary, I can’t recommend this clinic more highly. They treated my kitty well and efficiently and helped me not be so worried about him. I am thankful to have this 24 hour clinic in our city.