First Choice Emergency Room

Do NOT go to one of these unless absolutely necessary. Service and care are fine, but nothing super. Prices are astronomical.
Bleeding without a cell phone — six stiches — two bills — $ 4367

No wait, took me back right away. The staff was sweet and pleasant and doc was great ! Great experience. No complaints

Far better than any hospital connected emergency room to which I have ever been! My wife & I have gone in 6 – 7 times for ourselves or two young children. Every time they have been very fast getting us in and evaluated, often before all the paperwork is completed! Each visit has been handled professionally & to our satisfaction. My spouse is very difficult to please but has found nothing to complain about yet! I can not recommend them more highly!

Doctor was very nice, no issues there. They gave my husband a prescription that was not in stock anywhere. We were leaving out of town so I had the nurse call another type of script in at the town we were traveling to. The nurse was not thrilled to help me out with this. But said she would talk to the doctor and call another type of med in. We called the pharmacy at 1:30 on a Sunday and it was closed. Being that my husband possibly got bitten by a brown recluse we knew he needed to start the antibiotics asap. Luckily, Walmart was opened and said they could fill it if they called it in. We called the nurse back and she refused, which is fine I guess, being that they had called it to heb already. The part that pissed me off was that she said «sir, we have bent over backwards for you». The last time I checked my husbands visit helps put money in her pocket. Her job is to take care of her patients. I’m a registered nurse, so I know how to treat a patient. Being condescending and rude will get you a negative review…

The nurses and office staff were great, really nice and sweet. The doctor? Terrible bedside manner. I just left this place, doubt I’ll be back should I be in need of emergency medical attention again. Davida came in, apparently reviewed Nothing from my charts or the nurses, asks first what, if any meds I’m allergic to. I tell her what, she gets short when I tell her what, seems confused by the symptoms, and when hears how I found out, almost appears reluctant to have ever heard what asked for.
Now, she sees where the Red and Swollen area is, has her hands placed on the bed, and Without warning grabs the area and pinches the area together. By the way, it F*cking Hurt. Now, I can handle pain, I’ve had some serious problems in my years, but when she did that, I shared with the entire building my shock in a yell of pain & profanities, starting with, «WTF?!»
She continues pressing and pinching and responds in a snotty, irritated way (how dare I hurt and respond with severe shock…), «Well this is what an examination is, I’ve got to do that, you know.» My response is, of course, she should have let me know, beforehand. Now this, moments like this tell me a lot about this woman. One being I’ve upset her in crying out in pain, and two, she has no Bedside Manner. I have Never, EVER had a doctor go and squeeze/​press/​poke/​prod an Obviously swollen infection without at least some warning, many if which asking if it’s okay first. This rude, cocky attitude continued for the short span of time she was in the room.
I get it, she’s probably tired, long night, but guess what? This is her Job, if she doesn’t like hearing people in pain and expecting some measure of professionalism, she’s in the wrong career path. When my ride asks how long before I can be released, Davida mentions she would have come by sooner but she had seen me go to the restroom. She apparently forgot seeing me head back into room, when she was available 20 minutes prior to her actually entering my room for the exam…
The Staff I would give 5 stars, but the doctor was a Real let down.

Happy with the service I received from the whole team. The service was fast and they were able to give me the help I needed. The staff was also very friendly.

This is a beautiful place with excellent service. I had a good experience with the doctors and staff. BUT I will never go back. I went in for «trigger finger» and received a shot and a finger wrap — no x-​rays or additional work. My bill was over $ 1400. Are you kidding? When I called, I was advised that the cost was due to the fact that I received a shot. The woman told me that getting any type of shot throws my bill into the «minimum of $ 1400 range.» (When I went to an orthopedic surgeon for a follow-​up, my bill was one third of this.) It’s totally unacceptable!

We had our first ER visit with my 13month old on Tuesday. He needed stitches on his forehead after hitting his head on the corner of the coffee table. My husband arrived with him first (I came rushing from work). They were able to see him very promptly, and in total he had 7stitches. The staff was very friendly and the nurse even sang Mickey Mouses Hot dog song to him to help calm him down during the stitches. It’s a great alternative to waiting at the hospital ER for hours and hours. We were there for a total of 2from start to finish. The only downside is that it is an ER (my husband thought it was an urgent care) insurance copy was $ 500, so if you don’t need stitches or you just have a cold or the flu, I would recommend going to an urgent care which would have only been $ 60 co-​pay with our insurance.

Excellent choice for emergency, or other medical services. I just had a minor medical issue, and needed an antibiotic (kidney infection), and was able to go online at
; choose my location and an appointment time. So great to Not have to wait and wait, to be seen. The facility is clean, very nicely decorated, and comfortable. The staff is very friendly and caring. Scott came to bring me back to be treated;he has a very kind, funny and caring attitude. The male nurse and the doctor I saw were kind, helpful, and knowledgeable. In less than 30 minutes, I left with the prescription I needed. Will definitely return here. Top notch, exceptionally clean, yet not ‘sterile’ feeling atmosphere. Great for anyone, but especially not an intimidating atmosphere, which is great, if you are bringing a child to the doctor.

I had the same issue Steve C had. My insurance covers emergency care\ER visits and all I’m suppose to pay is a $ 35 deductible, however I received a separate bill from the doctor for more than $ 700! Wasn’t sure why this happ but doesn’t seem right and their billing system is sketchy and not transparent to the client at all. First and last visit there.

I visited ER yesterday for my eye. I had an infection but was in lots of pain, so decided to go here since its very close to home. The staff was very nice and quick. I was given all the paperwork to fill out and I didn’t even get a chance to start it because they caller me back so quick. Dr was very nice and explained things very well.
I would recommend to friends/​family in need of quick urgent care.

Do not go here. My husband and I were travelling and needed to see a doctor. We called and asked if it was an urgent care and were told it was (it is not). Based on positive reviews, we went. First of all, the Dr saw us for a total of 5 minutes and ran no tests. Our bill was $ 1025 each! Secondly, the Dr prescribed my husband and I pain meds that we did not ask for, and we did not mention intolerable pain as a symptom. Finally, his recommendation for me was way off base for a preexisting condition. This is exactly what is wrong with healthcare in America.

I visited this ER straight from my flight into Houston. I’ve had intense sinus headaches on flights before, but since this was in a different place and I’m pregnant, I wanted to get it checked out just in case. I landed after 11pm, so this was the only place nearby that I could be seen besides the hospital’s ER. I figured this place might be able to get me in and out quicker, especially since I mostly needed peace of mind.
Everyone we came across was incredibly courteous. I was seen very quickly and treated with respect. I was given information about how my baby would be protected during the CAT scan, and what my options for the pain were.
With caring staff and a location that seems to have few options for this type of service, this place is a true asset to the area.

This was my 2^nd trip here in the same month, not for related issues however. I was having chest pains and shortness of breath. They immediately took me into the back and begin the process of stabilization with morphine, oxygen, aspirin, and nitro. They continually checked on me and my vitals. They determined it wasn’t a heart attack but, after 3 hours, transferred me by ambulance to the hospital for observation. The staff was once again friendly, effecient, and professional. It’s comforting to know this type of place is within minutes of my home.

Have visited First Choice 2 times now. My son had stitches and I was treated for a sprained ankle. There was almost no wait time and the staff was very professional and friendly. The rooms were very clean. They are great with kids and I would recommend First Choice to anyone.

This place is a scam. It’s disguised as one of those walk-​in/​minor emergency clinics you see everywhere. But they manipulate the system where visits are billed as if you’ve gone to an emergency room. The deductible is treated as an emergency room and not a walk-​in clinic, which turns out to be $ 715 difference with my particular insurance company. Ripoff!!! Ripoff!!! Ripoff!!!

Went there once for I believe ct scan for my 11 yr old son 2yrs ago. He was punched in the head and fell into the wall. They reported it to my health insurance as a car accident. Ppo wanted auto claim. Lol. Seriously?

Came in with a friend who had broken her ankle. Although the break wasn’t serious and we had to wait a bit, the staff was unbelievably friendly, helpful, and empathetic.
The hospital is a bit out of my range for a go-​to Emergency room, but if I should ever find myself in an emergency again while i’m here, I will definitely know where to go, and can only hope that other hospitals will be as caring as this one.

Two trips here. First one for an Rx for my daughter who was home from college… $ 660 for a quick talk to the Dr. and the Rx. Ridiculous.
Second trip was an emergency. The actual visit was OK, but the billing was a nightmare. After FC helped me appeal my insurance companies ruling, they did pay. First choice then added to the bill and I owed more than without insurance!!! I was able to negotiate down to what I owed before. The accounting staff were very polite but talked circles about how I ended up owing more.
I will NEVER go back, as I cannot trust them. Their billing is completely unacceptable.