Wells Fargo Bank

I have been banking with WF since 2010. I have been using this particular branch for 2 years now. I am beyond fed up! I have lost more than 4 business days because of this branch. Being a small business owner, I can not afford to lose any time.
The first 3 times was because I sent a wire to a vendor and some one forgot to get it approved so the wires didn’t leave until the following business days when I went in to check on them!!! It’s always we are sooo sorry!
Now .I’ve been there for 2 years. These bankers and tellers almost see me EVERYDAY. They know about my personal life, and I know theirs. We have built some sort of relationship (at least you would think)!!!
So today, I almost lost another work day!
Went in to get a signature guarantee on a check from a customer (it’s a stamp signed stating that I am the owner of the business!)
They wouldn’t do it! I didn’t ask them to verify the check, or anything about the check. All I needed was for them to say I was the owner of the business!
I even had my DBA certificate with me!!!
This BRANCH has cost me time and money!
The told me to go to the issuers bank and cash it!!!
Do you know how mad that made me?
How the heck can I cash this check issued to a business?
My drivers license is not under the business name! It’s in my name!!!
So now I was going to have to go all the way to Rosenberg and disrupt my customers day as well!
Well instead I went to my home bank where I opened the account and I was out of there in literally 2 minutes, no questions asked!!!
This bank is very unprofessional and absolutely DOES NOT CARE ABOUT THEIR CUSTOMERS!
You know, you and me and everyone else that banks at Wells Fargo (THE REASON WHY THESES PEOPLE EVEN GET A PAY CHECK)

My husband and I just set up an account at this location. They made it seem effortless and were very warm and inviting.
They weren’t pushy like most banks that I have dealt with.

Longest wait ever at this bank. Its like one at a time, they dont have a teller for each lane like the humble location.

I like baking with Wells Fargo but this branch has gone down the drain. When I immediately walked in today it smelled of stale cigarette smoke and then mix it in with a urine smell.
The tellers used to be fast and efficient but now are slow and not friendly at all.

Wells Fargo service is terrible. I have a total of 12 account there between my personal and business. They couldn’t care less and nickel and dime me at every turn. This is one of the slowest of their branches. I’ve got to make time to switch banks!

On a Saturday it is very busy here and the tellers are slow. The bank doesn’t even have enough seats for people while they wait. The self service banking station doesn’t even work and the bank doesn’t even to bother to fix it or put a notice up.
I signed in to get a document to be notarized. I waited for 12 minutes and was called up but then told to sit down and wait again for a notary. Well that was 18 minutes ago and I am still waiting!
Update: after waiting for 38 minutes in total, a lady came and took me to her office to get my document notarized. After learning that it the document was about, she told me that she could not notarize it due to the bank’s policy and referred me to PostNet across the street. A total waste of time!
Service is terrible!

I have been banking with Wells Fargo for over 10 years now. I have liked it so far except for the fact that their rewards program doesn’t match up to other banks. I was in the bank today and checking to see if they had any other programs and the customer service over the phone was bad. The banker was great however. Apparently, they still don’t really compare with the other banks so I will be using another bank in the near future.

I love banking with Wells Fargo. I was recommended to use this bank by a coworker and I am glad he did. No matter which branch I go to I have a great exprience